I have a Netgear WNDR3700 wireless router. Every internet capable device in the house runs via this router either via LAN cable or WiFi. In other words all internet traffic in our house must go through this router
The usage meter says we have used 11GB,
Telecom says we have used 40GB and now we are on dial up speed (actually not that much slower than normal). The Telecom help desk said it is unusual to have such a large discrepancy between the router and their records
So should I believe my usage meter and tell telecom they are mistaken? Note I am not bagging telecom, but I am a little skeptical. Any helpful info much appreciated.
Thanks for that suggestion I'll look into it for future use. I'm still keen to ehar cfrom anyone who can offer advice whether I should believe the usage meter on my router and argue with Telecom on that basis.
Assuming usage meter is correct, the only explanation I an think of is that somehow my ADSL modem is compromised.
3 - 4 years back Telecom blocked our broadband account because (they said) our modem had been infected with malware that was causing modems to undertake DoS attacks.
I have a back up of my modem firmware from install so I could re-flash to eliminate this possibility.