Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.


View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 
7777 posts

Uber Geek
+1 received by user: 326

Trusted
Subscriber

  Reply # 728994 8-Dec-2012 15:03 Send private message

cheezleman: 
I looked at the chorus website, and when I click on the 'show adsl2+ cabinets/areas it highlights the area where I live.



You don't need to click that, just look at the "ADSL2+ Details" section below those links, it should say: Service Area: xxx/Exchange OR Cabinet: xxx





13 posts

Geek


  Reply # 729008 8-Dec-2012 15:23 Send private message

The Chorus website says that my area is:
Service Area: AVD/Exchange

That does not sound like the 'cabinitised area' mentioned above, or am I not reading this correctly?

2747 posts

Uber Geek
+1 received by user: 423


  Reply # 729066 8-Dec-2012 19:07 Send private message

cheezleman: The Chorus website says that my area is:
Service Area: AVD/Exchange

That does not sound like the 'cabinitised area' mentioned above, or am I not reading this correctly?


You are correct.

1631 posts

Uber Geek
+1 received by user: 71

Trusted

  Reply # 729249 9-Dec-2012 12:48 Send private message

RunningMan:
cheezleman: The Chorus website says that my area is:
Service Area: AVD/Exchange

That does not sound like the 'cabinitised area' mentioned above, or am I not reading this correctly?


You are correct.


So your place is near the edge of the cabinetised area? (the area colour matches the colour where you clicked on)  Your line might be running together with nearby connections that are cabinetised so their stronger signals would be causing noise on your line. Also worth eliminating any possibility of house wiring issues by getting a master filter (or splitter) installed as others suggested. 

I have to say 5megs is a very good sync rate for your distance from the exchange, probably caused by the low noise margin set by slingshot. If you talk to them again, tell them the problem is "throughput" speed and not the "sync" speed. Either way, slingshot should be able to increase the noise margin so that you get a slower sync speed and hopefully at least 2 or 3 megs of throughput, because it seems that phone lines over 2km long really need to allow for the background noise, which is why Chorus never set noise margin at less than 12.

I noticed there are lots of data errors on your xDSL stats, so have you given your modem a full power cycle recently? Your stats said it hasn't been rebooted for 27 days... Switch it off for at least a minute and then switch it back on again, wait for it to connect up and then check what throughput speeds you are getting on the slingshot speedtest.




Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^



13 posts

Geek


  Reply # 729252 9-Dec-2012 13:02 Send private message

Thank you for all the advice.

The speed tests over the last few days have not dropped below 1mb, mostly between .1 and .3mbps although sometimes even below .1mbps.

Im thinking there may be some issues with the modem itself, do the stats suggest anything possibly?

Thanks

24 posts

Geek
+1 received by user: 1


  Reply # 729894 10-Dec-2012 17:26 Send private message

cheezleman: Thank you for all the advice.

The speed tests over the last few days have not dropped below 1mb, mostly between .1 and .3mbps although sometimes even below .1mbps.

Im thinking there may be some issues with the modem itself, do the stats suggest anything possibly?

Thanks


Wow (Output Power (0.1 dBm): 0) this dosent look right, either your modem/router is faulty or you are just to far from the exchange.

Try taking your modem to your friends or familys home that has good DSL connection and see if its your modem/router. If you dont experience the same issues like what you have at home, than its not the modem, you are simply to far from the exchange, you gonna have to find a unit that will support copper tail extension of more than 1km or as suggested move to chorus equipment bit more $$$$ than getting an mid range enterprise gateway.

1 | 2 
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Netflix officialy launching in NZ in March
Created by jarj, last reply by tdgeek on 21-Nov-2014 19:08 (97 replies)
Pages... 5 6 7


Gull Employment Dispute.
Created by networkn, last reply by richms on 23-Nov-2014 23:05 (71 replies)
Pages... 3 4 5


Which one is right for me? M8, Z3, S5 or other?
Created by makiomoto, last reply by makiomoto on 20-Nov-2014 13:52 (40 replies)
Pages... 2 3


Free 1gb data with $19 combo until end of Jan 2015 (1.5gb total)
Created by eXDee, last reply by Shoes2468 on 23-Nov-2014 23:01 (16 replies)
Pages... 2


Slingshot line speed
Created by Frankiej45, last reply by Frankiej45 on 20-Nov-2014 14:38 (14 replies)

Little Wins labour Leadership
Created by MikeAqua, last reply by Aredwood on 21-Nov-2014 18:47 (53 replies)
Pages... 2 3 4


Orcon: Why did you cancel my email account without telling me??
Created by old3eyes, last reply by old3eyes on 21-Nov-2014 17:03 (13 replies)

My connection is too fast
Created by ckc, last reply by Geektastic on 20-Nov-2014 11:30 (25 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.