Qnap TS212 issues

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johny99

91 posts

Master Geek

Topic # 112842 23-Dec-2012 12:09
have recently upgraded to the 3.8.0 firmware, really liking the new look but things like the photo, music, video stations do not work. They are enabled but when i browse to the apps,i get the page can not be displayed. Any ideas?

277 posts

Ultimate Geek

Trusted

Reply # 736571 23-Dec-2012 15:09
Hi johny99, I haven't had a chance to use 3.8.x firmware yet. I'll throw it on a unit on Monday and see if I can figure out why it's not working for you. I work for SnapperNet providing Tech Support for DrayTek modem/routers, Edge-core switches, Mobotix high-res IP cameras, QNAP network storage, Yeastar IP PBXs & more. Anything I say is my own opinion and not necessarily that of Snapper Network Distributors

91 posts

Master Geek

Reply # 736792 24-Dec-2012 09:47
was thinking it could be bung f/ware i upgraded to 8.3.1 still the same issue, however web file/ download stations still work

277 posts

Ultimate Geek

Trusted

Reply # 736825 24-Dec-2012 11:51
Looks like these features run under a different web server to the others. It's possible that this web server isn't starting for some reason. I'd like to get remote access to your NAS to troubleshoot this for you, or you could attempt this QNAP Forum user's suggestion (untested). I work for SnapperNet providing Tech Support for DrayTek modem/routers, Edge-core switches, Mobotix high-res IP cameras, QNAP network storage, Yeastar IP PBXs & more. Anything I say is my own opinion and not necessarily that of Snapper Network Distributors

91 posts

Master Geek

Reply # 736866 24-Dec-2012 14:14
sounds like that person got further then me, what do you need for remote access?

91 posts

Master Geek

Reply # 736867 24-Dec-2012 14:28
this is what I get

91 posts

Master Geek

Reply # 737020 24-Dec-2012 22:56
turns out i had to set the ssl port to 8082 ( admin and download/web file stations also) leaving 8081 free for music/multimedia and photo stations to use, wtf i dnt understand why it is set up this way

91 posts

Master Geek

Reply # 737468 26-Dec-2012 20:00
how can you tell what MAC address are accessing the qnap, as the lan light is always going mental

277 posts

Ultimate Geek

Trusted

Reply # 742117 9-Jan-2013 11:16
Hi johny99, Received your PM but couldn't reply as you have your profile set to not allow private messages. I'm out of the office this week and don't have access to all of our documentation, knowledge base etc. Can I suggest flicking us an email with all of your questions, and one of my coworkers will get back to you. I work for SnapperNet providing Tech Support for DrayTek modem/routers, Edge-core switches, Mobotix high-res IP cameras, QNAP network storage, Yeastar IP PBXs & more. Anything I say is my own opinion and not necessarily that of Snapper Network Distributors

131 posts

Master Geek

Reply # 742144 9-Jan-2013 11:52
I have a TS-219p+ and also recently updated the firmware to 3.8.1 After the update, the photo & music stations did not work. Easy fix, log into the qnap admin, turn off the photo & music stations (untick the boxes), Apply, and then turn back on (tick the boxes). All working now.