Sudden Data Usage XT, how to find the culprit?

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Forums › Apple iOS › Sudden Data Usage XT, how to find the culprit?

da5id

372 posts

Ultimate Geek

Topic # 102824 23-May-2012 08:23
Hey all. I woke up this morning to a couple of texts from Telecom to tell me that my mobile data usage was 80% and then 100%! So I check my usage via the phone and it shows the picture below - So I'm like wtf?! 8.9 MB, then 922kb then 922kb etc.. I haven't added a new app or anything for months (I do anything like that on my iPod Touch). I haven't changed anything on my phone as far as I know. What can be doing it?

RunningMan

1326 posts

Uber Geek

Reply # 629285 23-May-2012 08:43
iCloud backup? System or App updates?

da5id

372 posts

Ultimate Geek

Reply # 629300 23-May-2012 09:11
I got no idea. I didn't OK anything as far as I know... This is an old iPhone 3G. I don't think it has Cloud services?

da5id

372 posts

Ultimate Geek

Reply # 629306 23-May-2012 09:22
Got another text from telecom - now my usage is at 150%! I have no idea how to stop it....

allan

606 posts

Ultimate Geek

Subscriber

Reply # 629323 23-May-2012 09:42
Stuck email and activesync continually polling to try and download it maybe?

da5id

372 posts

Ultimate Geek

Reply # 629347 23-May-2012 10:25
Don't think that was it. I had quit all processes like Safari and email... I dunno...

tdgeek

1699 posts

Uber Geek

Trusted

Telecom NZ

Reply # 629365 23-May-2012 10:47
da5id Where did you go on the phone to get to that screen?

da5id

372 posts

Ultimate Geek

Reply # 629454 23-May-2012 14:24
tdgeek, the image is of a site viewed in Safari where you can look up your XT data - how much you've used etc. The page I showed was at http://sphone.telecom.co.nz/mobile/view/account-info-view (Type the above into Mobile Safari). You can view plans and activities, top up your mobile, change your plan, view balances and how much data you've used etc. Below is another view (I have blacked out my number) I usually have it as a shortcut on my iphone desktop, so I can just jump there when I want to check.

tdgeek

1699 posts

Uber Geek

Trusted

Telecom NZ

Reply # 629461 23-May-2012 14:37
Ah ok, I use that URL too but I can only see the summary as per your last post. I am on postpaid seems you are on prepay? Maybe that is why I don't get detailed usage as shown on your first post?

l43a2

803 posts

Ultimate Geek

Reply # 629467 23-May-2012 14:44
you may wnna turn off 3G data before you loose all your credit :P

da5id

372 posts

Ultimate Geek

Reply # 629469 23-May-2012 14:52
tdgeek, could be. From that last screen shot, I tap on "Plans and Activities" and then Recent Usage. Yes, I am on prepay. l43a2, yes I should. I don't think I can turn off just data on an iphone 3g though? I'd have to put the phone on airplane mode.

freitasm

BDFL
43708 posts

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Administrator

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Geekzone

Subscriber

Reply # 629514 23-May-2012 15:51
You can turn mobile data off without going into flight mode. On a side note, just got a press release about Clueful. It might help you find the culprit app. Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) Geekzone Price comparison \| Amazon Kindle order page \| How to get the best out of Geekzone \| New Zealand IT Jobs \| Geekzone News \| Jinglebugs

freitasm

BDFL
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Geekzone

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Reply # 629516 23-May-2012 15:52
And on this note... You should not have a smartphone without a mobile data plan. Too costly if you have any app doing things in the background. Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) Geekzone Price comparison \| Amazon Kindle order page \| How to get the best out of Geekzone \| New Zealand IT Jobs \| Geekzone News \| Jinglebugs

da5id

372 posts

Ultimate Geek

Reply # 629534 23-May-2012 16:20
freitasm: You can turn mobile data off without going into flight mode. On a side note, just got a press release about Clueful. It might help you find the culprit app. Hmm, Clueful looks useful. Won't work on my old 3G though. Says it needs 3GS or higher... I would have upgraded ages ago, but can't afford it atm.

SteveON

1664 posts

Uber Geek

Reply # 629559 23-May-2012 17:51
I know a good fix; get a better data deal or turn 3g off. I only get 1.1gb on my data plan so I really don't get this problem :)

tdgeek

1699 posts

Uber Geek

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Telecom NZ

Reply # 629663 23-May-2012 22:09
da5id: tdgeek, could be. From that last screen shot, I tap on "Plans and Activities" and then Recent Usage. Yes, I am on prepay. l43a2, yes I should. I don't think I can turn off just data on an iphone 3g though? I'd have to put the phone on airplane mode. Tks for that. DOH. Recent Usage!! I need glasses! It was at the top of the page, silly me!