Now, I'm no Apple expert, so I'll use Windows terminology: It's like the screen "background colour" has changed from black to red. The red bleeds through into any other colour on the screen. For example, she has a photograph set as her "desktop wallpaper" and it's all tinged bright red. Highlighted text (e.g. selected items under Settings) show as horizontal blue and red stripes. We tried turning the iPad off, and when we switched it back on, even the power-up screen (with the Apple logo on) is bright red.
Anybody seen or heard about this before? Can it be "reset", or does it need to go back to the shop for replacement?