Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




182 posts

Master Geek
+1 received by user: 24


Topic # 103118 30-May-2012 20:19 Send private message

Bought my daughter an iPad 2 for Christmas, which has been working fine, except for trying to get her off it to communicate with real people occasionally.  Until tonight.  She was using it when I got home from work, even showed me some of the stuff she was doing, and it was all good. Then suddenly: "What the ...?!" and she shows me again...

Now, I'm no Apple expert, so I'll use Windows terminology: It's like the screen "background colour" has changed from black to red. The red bleeds through into any other colour on the screen. For example, she has a photograph set as her "desktop wallpaper" and it's all tinged bright red. Highlighted text (e.g. selected items under Settings) show as horizontal blue and red stripes. We tried turning the iPad off, and when we switched it back on, even the power-up screen (with the Apple logo on) is bright red.

Anybody seen or heard about this before?  Can it be "reset", or does it need to go back to the shop for replacement?

Create new topic
345 posts

Ultimate Geek
+1 received by user: 22

Trusted
Subscriber

  Reply # 632868 30-May-2012 20:22 Send private message

You could try resetting the iPad by holding down the home button and the power button at the same time, and keep holding until the Apple logo appears.

David.







182 posts

Master Geek
+1 received by user: 24


  Reply # 632869 30-May-2012 20:26 Send private message

Still bright red when it comes back on...

3084 posts

Uber Geek
+1 received by user: 33

Trusted

  Reply # 632872 30-May-2012 20:29 Send private message

Sounds like the LCD or the controller chip is borked.  Either way, it's back to the repair centre.  Just as well it's still under warranty as repair could be expensive.







182 posts

Master Geek
+1 received by user: 24


  Reply # 632874 30-May-2012 20:31 Send private message

Thought that might be the case...  Oh well.

129 posts

Master Geek
+1 received by user: 6


  Reply # 632884 30-May-2012 20:39 Send private message

If still within warranty, just take it to the retainer where you bought it, they would submit a repair job and sent the faulty iPad to Apple; you will get one replacement within a week.



182 posts

Master Geek
+1 received by user: 24


  Reply # 639295 11-Jun-2012 21:03 Send private message

OK, so let me tell you how this played out.

While I was looking for the receipt so I could take it back to Noel Leemings, my wife was looking on Google. She found a bunch of people have had this same problem, usually after dropping the iPad, and the fix is to...   smack it on the backside.

Yep, I know. Sounds dodgy. Sounds like something that would void your warranty. But she did it anyway. Put it face down on a flat, but soft-ish surface (a several-times-folded towel on the floor) and smacked it on the back with an open hand. Firmly, but not dent-the-aluminium hard. Turned it over - no change. Turned it back and whacked it again, slightly harder. Turned it over - no change. Tried it again, and again.

The fourth time - bugger me - it's like new. Been running fine now for a couple of weeks - no problems with the display, or anything else. Make of that what you will...

7596 posts

Uber Geek
+1 received by user: 433


  Reply # 639328 11-Jun-2012 21:39 Send private message

andrew027: OK, so let me tell you how this played out.

While I was looking for the receipt so I could take it back to Noel Leemings, my wife was looking on Google. She found a bunch of people have had this same problem, usually after dropping the iPad, and the fix is to...?? smack it on the backside.

Yep,?I know. Sounds dodgy. Sounds like something that would void your warranty. But she did it anyway.?Put it face down on a flat, but soft-ish surface (a several-times-folded towel on the floor) and smacked it on the back with an open hand. Firmly, but not dent-the-aluminium hard. Turned it over - no change. Turned it back and whacked it again, slightly harder. Turned it over - no change. Tried it again, and again.

The fourth time - bugger me - it's like new. Been running fine now for a couple of weeks -?no problems with the display, or anything else. Make of that what you will...


But wouldn't doing that void it's warranty, as don't they have some form of impact detector in them? Personally if it was under warranty, and I hadn't dropped it, I would have just returned it, rather than trying that.The fear is that it will occur again the in the future, and if it did occur again, it will likely be out of warranty next time.



182 posts

Master Geek
+1 received by user: 24


  Reply # 639461 12-Jun-2012 09:35 Send private message

mattwnz: But wouldn't doing that void it's warranty, as don't they have some form of impact detector in them?


I don't personally own or use any Apple products, other than a five or six year old iPod, but if the iPad has an impact detector in it, I suspect that it would have triggered already. Even though it's kept in a hard cover, I'm pretty sure it's been dropped already.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Police Camera Van Disguise
Created by Reanalyse, last reply by lNomNoml on 21-Dec-2014 23:33 (75 replies)
Pages... 3 4 5


Do I have the right to return this?
Created by corksta, last reply by kiwibro111 on 21-Dec-2014 23:54 (45 replies)
Pages... 2 3


Slaughter of Innocents
Created by networkn, last reply by networkn on 19-Dec-2014 17:46 (64 replies)
Pages... 3 4 5


Spray Foam Insulation
Created by AACTech, last reply by timbosan on 19-Dec-2014 16:58 (36 replies)
Pages... 2 3


Spark, the least secure part of your home network?
Created by NZtechfreak, last reply by fahrenheit on 22-Dec-2014 16:17 (17 replies)
Pages... 2


What has Geekzone led you to buy?
Created by russelo, last reply by joker97 on 22-Dec-2014 15:49 (17 replies)
Pages... 2


Crew Drinking on Flights - Why!?
Created by networkn, last reply by Geektastic on 22-Dec-2014 09:35 (34 replies)
Pages... 2 3


youtube downloader
Created by Ford, last reply by kiwigeek1 on 22-Dec-2014 15:52 (16 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.