Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



65 posts

Master Geek


Topic # 106655 28-Jul-2012 18:41 Send private message

I have an Apple TV that is connected to my TV via an HDMI cable. When I play a movie from my computer (mbp) the video plays fine. However every 5-10 seconds, the audio drops out for about 2-5 seconds.

I have tried different combinations of TV settings and Apple TV settings and have not resolved this issue. I have tried the Apple TV on another TV with the same HDMI cable, same issue. I have tried the Apple TV on another TV with a known good HDMI cable, same issue. I have streamed YouTube videos, same issue.

Not sure what else to try, thinking it's possibly a dud Apple TV. Or the fact that this is all running across a wireless network? But wouldn't expect a wireless network to impact the performance like this.

Any help appreciated.
Thanks

Create new topic
2701 posts

Uber Geek
+1 received by user: 400


  Reply # 663385 28-Jul-2012 19:03 Send private message

What type of Apple TV?

What speed is your network?

SD or HD movie?

Have you tried connecting via ethernet cable rather than WiFi?



65 posts

Master Geek


  Reply # 663402 28-Jul-2012 19:51 Send private message

Apple TV Model MD199X/A.
Sorry, I'm not sure what do you mean by speed of my network?
SD movie
I have just tried connecting via ethernet cable and still no resolution.

2230 posts

Uber Geek
+1 received by user: 81

Subscriber

  Reply # 663410 28-Jul-2012 20:13 Send private message

Have you updated the firmware / plugged into iTunes and completed a full restore?



65 posts

Master Geek


  Reply # 663414 28-Jul-2012 20:16 Send private message

Is this the same as performing a Software Update on the Apple TV? If not I'll give it a go.

87 posts

Master Geek


  Reply # 663416 28-Jul-2012 20:30 Send private message

What spec is your computer you are streaming from? Are you using the latest iTunes? Is your network wireless N or G?



65 posts

Master Geek


  Reply # 663422 28-Jul-2012 21:00 Send private message

I have iTunes 10.6.3, when I check for updates, it says it's the current version.
MBP specs, Processor 2.8GHz Intel Core i7 and Memory 8 GB 1600 MHz DDR3.
Wireless network supports both N and G.

87 posts

Master Geek


  Reply # 663438 28-Jul-2012 21:18 Send private message

Your specs should be more than up to it, I have an old compaq wireless g laptop connected to my ATV via router which is wireless N and no lag unless another device starts to hog the wireless.
Try any of these remedies from apple- http://support.apple.com/kb/TS4215 or check the settings on your router, that may be causing a clog in the system.



65 posts

Master Geek


  Reply # 663581 29-Jul-2012 13:20 Send private message

I ended up taking it back to JB HI-FI and got a replacement Apple TV. Set it up and tested it, no issues with the audio.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Speed limit when overtaking? Teach me please.
Created by nakedmolerat, last reply by Hobchild on 26-Oct-2014 00:11 (92 replies)
Pages... 5 6 7


House Auctions
Created by t0ny, last reply by Elpie on 26-Oct-2014 00:54 (45 replies)
Pages... 2 3


VDSL, which router/modem sub $200?
Created by TeaLeaf, last reply by NonprayingMantis on 25-Oct-2014 19:48 (28 replies)
Pages... 2


Neon - Sky's new streaming service
Created by JarrodM, last reply by JimmyH on 25-Oct-2014 17:37 (29 replies)
Pages... 2


iPad Air 2 and iPad Mini 3. Gonna get one?
Created by Dingbatt, last reply by tungsten on 25-Oct-2014 20:22 (115 replies)
Pages... 6 7 8


5Ghz AP recommendations?
Created by ubergeeknz, last reply by sbiddle on 24-Oct-2014 12:42 (12 replies)

Snap have failed our company!
Created by dafman, last reply by kornflake on 23-Oct-2014 17:41 (37 replies)
Pages... 2 3


Thief taunts 12 year old via stolen laptop
Created by macuser, last reply by charsleysa on 22-Oct-2014 23:49 (12 replies)


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.