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42 posts

Geek


  Reply # 709581 31-Oct-2012 04:34 Send private message

IsThisOneGood: Just found out that it actually has one stuck pixel. just emailed them

How do they deal with returns? I heard they send you a new one while you still have your current one and they put a hold on your cc?


Call them, you'll get a faster response.

After about twenty minutes on hold, my order was dealt with. Supposedly someone will call me regarding return.

88 posts

Master Geek


  Reply # 709582 31-Oct-2012 04:54 Send private message

mattwnz:
IsThisOneGood: Actually it's dead pixels. 2 dead pixels at that.


HOw did you see those on a retina display? Or are they really obvious black dots?


They are noticeable.


88 posts

Master Geek


  Reply # 709583 31-Oct-2012 04:55 Send private message

mrkgoo:
IsThisOneGood: Just found out that it actually has one stuck pixel. just emailed them

How do they deal with returns? I heard they send you a new one while you still have your current one and they put a hold on your cc?


Call them, you'll get a faster response.

After about twenty minutes on hold, my order was dealt with. Supposedly someone will call me regarding return.


Ok. I'll call them later.

Can you Update me what happens on your situation

42 posts

Geek


  Reply # 709764 31-Oct-2012 11:52 Send private message

They said they will send a brand new replacement and get someone to come pickup the original one. Just waiting.

20 posts

Geek


  Reply # 709946 31-Oct-2012 16:25 Send private message

I have just bought the lightning adaptor so i can listen to music through my existing docs (Doc Box, cambridge audio)
Guess what no sound is passing through, iphone will charge but no music.
From searching on the net it looks like the adaptors wont on some docs.
Any ideas?

106 posts

Master Geek
+1 received by user: 3


  Reply # 709950 31-Oct-2012 16:42 Send private message

tonyc: I have just bought the lightning adaptor so i can listen to music through my existing docs (Doc Box, cambridge audio)
Guess what no sound is passing through, iphone will charge but no music.
From searching on the net it looks like the adaptors wont on some docs.
Any ideas?


I have heard you can get some adapters that fit on to your dock, and then turns it into a bluetooth streaming device. You can them stream wireless from ur iphone.  Havent seen them yet, just heard of them.

88 posts

Master Geek


  Reply # 709972 31-Oct-2012 17:09 Send private message

Just got off the phone from apple

They're sending me a new one while still keeping this faulty phone

42 posts

Geek


  Reply # 709983 31-Oct-2012 17:32 Send private message

You mean you get to keep both?! Or just sending you one out at the same time as return?

88 posts

Master Geek


  Reply # 710028 31-Oct-2012 19:11 Send private message

oh lol I wish

I meant keeping this one while waiting for replacement

88 posts

Master Geek


  Reply # 710029 31-Oct-2012 19:12 Send private message

What's up with geekzone?

Shows all my post as edited

106 posts

Master Geek
+1 received by user: 3


  Reply # 710044 31-Oct-2012 20:09 Send private message

just noticed that on mine too, huh?

42 posts

Geek


  Reply # 710053 31-Oct-2012 20:21 Send private message

Ya, they basically did the same for me.

Didn't give me a tracking number or anything though. Since we're dead pixel bros, let's keep each other informed. They said I'd get the replacement within 5 days.

94 posts

Master Geek
+1 received by user: 2


  Reply # 710268 1-Nov-2012 10:50 Send private message

Does anyone know if the iphone5 from telecom (outright) is locked or unlocked?
thanks

121 posts

Master Geek
+1 received by user: 4


  Reply # 710285 1-Nov-2012 11:18 Send private message

yellow15: Does anyone know if the iphone5 from telecom (outright) is locked or unlocked?
thanks


Unlocked

94 posts

Master Geek
+1 received by user: 2


  Reply # 710286 1-Nov-2012 11:20 Send private message

Thanks mattgreen :)

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