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  Reply # 752976 29-Jan-2013 23:17 Send private message

michaelmurfy: 

How I see it is you've got over 2yrs use out of an iPhone - just call it as a chance to move on and sell the phone on Trademe.


You won't get much on trademe if it has a fault. You can buy an iphone 4 new/refurbished for about $299, so you would be lucky to get $150 for one where wifi isn't working.

As we pay more for goods in NZ to get CGA protection, it is a process you can take.

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  Reply # 752977 29-Jan-2013 23:20 Send private message

This might be a long-shot, but does your router have a Transmit Power option? Mine does, and it is currently set to 100% but can be set lower. Perhaps there was a glitch that changed this option, assuming your router enable you to change this parameter.

David.





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  Reply # 752981 29-Jan-2013 23:25 Send private message

You mention changing the orientation of the router at some point?
Changing it back would be the obvious first step.
Have you upgraded the firmware on the router?
My experience with my Thomson router was it performed the best when I put it in a large steel drum, poured in petrol and set it on fire. Toxic... but satisfying.

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Ultimate Geek
+1 received by user: 33


  Reply # 753138 30-Jan-2013 10:51 Send private message

According to what I read today, there is also a 'greying out' of the wi-fi for some users using iOS 6 and above, which the release of 6.1 didn't fix, and fans have tried everything from putting their iPhones in a freezer to using a hair drier on them. I know it's not exactly the same as your problem, but it's worth knowing in case people want to hold off upgrading.


----snip---


When Apple rolled out iOS 6.1, its first major update to iOS 6, yesterday, it introduced a series of bug fixes, software tweaks for iTunes and Siri and also added LTE support - but none of that was any use to the disconnected and discontented sufferers of a particular iPhone software flaw: greyed-out Wi-Fi.iPhone owners have detailed the grey Wi-Fi problem on Apple forums since September 2012, when iOS 6 first came out. One thread has 2,700 replies and over 400,000 views. The problem appears to affect all models of iPhone, including the 5. The owners of functioning iPhone 4s, iPhone 4Ss and 3 models found their Wi-Fi command button greyed out after updating to iOS 6. New iPhone 5 owners were simply unable to turn it on.

--------

LINK

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  Reply # 753153 30-Jan-2013 11:12 Send private message

Seems to work OK with an iPhone 4 and 5 and an Airport base station, so probably no need to hold off upgrading if you have this set-up. I know this doesn't help the OP.

David.







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  Reply # 754108 31-Jan-2013 21:58 Send private message

after much thought I think it's too much hassle to get it diagnosed and then being accepted for "repair" ... will probably take a year to get to that stage of acceptance even with CGA ...

might just have to use data until iphone 6 can convince us to upgrade or might switch the wife to android - trouble is she has many apps that she uses ... oh well

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Master Geek
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  Reply # 754131 31-Jan-2013 22:27 Send private message

CGA or Vodafone have nothing to do with the software update YOU applied to YOUR phone.
You do not have a case for CGA, Factory reset your phone and it will fix your problem.
The first thing the repair agent will do is factory reset the phone, if it works they will send it back with a bill as it is not faulty.




I know enough to be dangerous



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  Reply # 754156 31-Jan-2013 22:59 Send private message

How is factory reset going to fix it

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Master Geek
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  Reply # 754160 31-Jan-2013 23:03 Send private message

He said a software update caused the problem.

I factory reset will undo the update.




I know enough to be dangerous



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  Reply # 754162 31-Jan-2013 23:11 Send private message

1) if only

2) read more of the thread thanks

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Master Geek
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  Reply # 754177 31-Jan-2013 23:30 Send private message

I Take it you are refering to this.

1) used website to get apple to call me - asked to reset this, backup this, restore that - no good

Did you factory reset the phone or did you just do a restore?

What OS is on the phone now?




I know enough to be dangerous



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  Reply # 754179 31-Jan-2013 23:40 Send private message

Dear sat

Welcome to the hotel apple.

When you update your ios you can never go back.

Love

Steve Jobs

Edit:
PS in fact we would love for you to try to factory reset your phone because this forces it to update to the latest ios



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  Reply # 754180 31-Jan-2013 23:42 Send private message

Also it is most likely a hardware fault.

Either way it can never be proven.


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Master Geek
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  Reply # 754183 31-Jan-2013 23:49 Send private message

My wife's 4S had a similar problem. Nearly had to hold the phone within a metre of the router to be able to even see the SSID. And then it wouldn't even connect. Took it into a telecom store and they sent it away for repair. Ended up getting a replacement.



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  Reply # 754195 1-Feb-2013 06:59 Send private message

Thanks good to know ... Our issue though .... Out of 12 mth warranty :(

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