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3 posts

Wannabe Geek


Topic # 138291 28-Dec-2013 20:58 Send private message

I'm newish here so apologies if I make mistakes.:(

Up until about 3 days ago I was able to see my Xtra emails on my iPad. Then they would no longer load.

Any suggestions as to why? And more importantly - what I can do to 'fix' it?

TIA.

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3209 posts

Uber Geek
+1 received by user: 111

Trusted

  Reply # 958433 28-Dec-2013 21:04 Send private message

1. Can you browse internet on your ipad?
2. Can you login to your xtra email account via safari directly instead of using the default mail app?






3 posts

Wannabe Geek


  Reply # 958440 28-Dec-2013 21:13 Send private message

Yes, I can browse happily. And yes, I am going through Safari to Xtramail. It then just sits there dithering (and apparently loading) but nothing more happens.



3 posts

Wannabe Geek


  Reply # 958444 28-Dec-2013 21:18 Send private message

Well - the miracles of modern communication! I've just gone back and looked at Xtramail. And, lo, there it was! Now I feel like a right chump...

But hey - thanks for the quick reply. I appreciate that.

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