My parents' iPad (an Air 2) is frequently losing its wifi connection when connected to our home's network - they didn't experience this problem at their own house, but it often happens at our place. Given they are living with us at the moment it's damn annoying for them.
Essentially, the wifi symbol disappears from the top lefthand corner of their iPad's screen, and the connection dies; this may happen for a minute or more, before the device reconnects to the network and it's all ok until it dies again - sometimes only a matter of a few minutes later, or possibly a decent time before it happens again.
Our own devices - which include an iPad Air - don't have (and have never had) any such issues when connected to our network, which is really stable for us.
I've tried 'forgetting' our network on their iPad (and rebooting before reconnecting), as well as resetting the network preferences on the device - neither of these things have worked.
I was wondering if anyone can suggest possible causes and solutions?
Thanks in advance.