iPhone 4s Calendar Problem When Syncing with Outlook 2007

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gfaye

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Topic # 96926 7-Feb-2012 19:36
I need to let off steam & hopefully someone has some fix ideas, as Apple don't. I've had a 3g for the last three years with this problem, which Apple never did fix, but gave me $$$ to spend at the Apple Store for my trouble. I've now upgraded to a 4s with the misconception that my problem did not occur in this model... wrong! I'm so livid about spending more money & still having to keep a paper diary that I'm considering returning the iPhone and buying an Android model. I sync all contacts & calendars from my laptop (Outlook 2007 running Windows XP Pro). Problem is that all day events show a day early on my iPhone. eg. - Birthdays (ex address book) - Anniversaries (ex address book) - All day events (ex calendar) - Annual recurring events (ex calendar) If I correct my phone & sync, the dates in Outlook are then a day ahead. I have tried restoring phone & syncing data from another computer... same problem. Doesnt matter if contact/event are loaded in Outlook or iPhone first. Apple would have me believe I'm the only one with this problem... I can't believe that. Thanks for listening.

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Reply # 578405 7-Feb-2012 20:15
Talk to your Exchange administrator. It's not a problem with the phone. EDIT: actually, is it an exchange account or just a locally connected account? either way make sure your timezone is set up correctly in Outlook and/or the email server.

freitasm

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Reply # 578407 7-Feb-2012 20:19
Make sure your phone and your Exchange account are both set to the correct timezone. You can open OWA (Outlook Web Access) and check the account timezone in the options page. Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) Geekzone Price comparison \| Amazon Kindle order page \| How to get the best out of Geekzone \| New Zealand IT Jobs \| Geekzone News \| Jinglebugs

johnr

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Reply # 578410 7-Feb-2012 20:28
iPhone on exchange 2007 we have many connected to the Vodafone NZ exchange and have no issues Systems Engineer Vodafone NZ http://forum.vodafone.co.nz

gfaye

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Reply # 578412 7-Feb-2012 20:33
I'm probably a bit thick here, but not completely sure what you mean as my Outlook is run stand-a-lone. My understanding of OWA relates to Exchange or Sharepoint Servers??? Have checked that my phone, Windows date & time properties & Outlook Calendar Options are all on the same timezone.

freitasm

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Reply # 578414 7-Feb-2012 20:36
What kind of account you have in your Outlook then? Just a normal IMAP or POP server? How do you sync to your iPhone, through iTunes only? Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) Geekzone Price comparison \| Amazon Kindle order page \| How to get the best out of Geekzone \| New Zealand IT Jobs \| Geekzone News \| Jinglebugs

gfaye

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Reply # 578418 7-Feb-2012 20:40
Yes just a pop3 account with my domain host. And yes I exclusively sync them with iTunes.

freitasm

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Reply # 578420 7-Feb-2012 20:43
This could be related: iPhone and iPod touch: Syncing all-day events with Outlook may cause events to span two days Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) Geekzone Price comparison \| Amazon Kindle order page \| How to get the best out of Geekzone \| New Zealand IT Jobs \| Geekzone News \| Jinglebugs

gfaye

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Reply # 578429 7-Feb-2012 20:57
Thanks Mauricio, that is the topic. Apple have had me checking (& rechecking the items on that page). They even had me restore to factory settings & try using someone elses computer... & Outlook data. Same problem. I tend to load 5min events rather than all day ones where possible, but cant do that with Contacts based dates. May have to go back to my old Palm!

johnr

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Reply # 578438 7-Feb-2012 21:14
Or Android Systems Engineer Vodafone NZ http://forum.vodafone.co.nz

freitasm

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Reply # 743966 13-Jan-2013 09:09
gfaye: Yes just a pop3 account with my domain host. And yes I exclusively sync them with iTunes. Is this problem still happening? Someone asked to unlocked this thread, but reading it again you seemed to use only pop3 - which does not sync calendar items. Anyway, the topic is unlocked, let's see... Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) Geekzone Price comparison \| Amazon Kindle order page \| How to get the best out of Geekzone \| New Zealand IT Jobs \| Geekzone News \| Jinglebugs

onetapu

89 posts

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Reply # 743972 13-Jan-2013 09:28
I asked for this discussion to be unlocked cos I am having the exact same issue as the person who started this discussion - between Outlook and my ipad. 3 other members of my family with iPhones also having the same issue - timed appointments in Outlook sync fine but all day events are a day behind. I am also on pop3 and using iTunes to sync. Not sure what you are meaning here, Freitism, when you say syncing doesn't work on pop3??

freitasm

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Reply # 743979 13-Jan-2013 09:38
Oh, so you use iTunes to sync the appointments then? Mauricio Freitas (Geekzone Admin, Devil's Advocate, my blog, technology disclosure, my tweets, Web Performance Optimization) Geekzone Price comparison \| Amazon Kindle order page \| How to get the best out of Geekzone \| New Zealand IT Jobs \| Geekzone News \| Jinglebugs

onetapu

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Reply # 743981 13-Jan-2013 09:41
Yes. As per the ipad user guide.

ashtonaut

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Reply # 744660 14-Jan-2013 16:49
Perhaps there is a good reason why you aren't using it, but is iCloud an alternative option for you? It may solve your time/day issues, and as a bonus you don't need to manually synchronize your devices with iTunes to get the calendar appointments - everything is synchronized in real-time over the air.

gfaye

11 posts

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Reply # 744670 14-Jan-2013 17:19
Hi Gfaye back again & no I never did get this sorted... and apple still disinterested - have a manual diary for these items! Still extremely interested in a fix, as this would streamline my bring-up system a heap... I also dont understand the pop3 issue, as this has nothing to do my calendar which is purely on my laptop & iPhone. iCloud not an option for me, as I have a Windows XP laptop.

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