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61 posts

Master Geek
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Topic # 99498 20-Mar-2012 14:15 Send private message

I have just picked up a second hand 3GS Iphone which was sold as being in tip top order (!). It does actually look almost perfect however when trying to make a call both the inbuilt mic and earpiece will not work. Using the external speaker you can hear the call but the mic still doesnt work. Using handsfree mic/earpieces everything works fine as does bluetooth handsfree. I have checked the earphone plug socket...it is clean with no obstruction, I have also tried a full restore with no change.
As far as I know the screen has not been off the phone.
Does anyone have any suggestions as to the next best step?

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870 posts

Ultimate Geek
+1 received by user: 52


  Reply # 597700 20-Mar-2012 14:16 Send private message

Get a refund

1480 posts

Uber Geek
+1 received by user: 225


  Reply # 597706 20-Mar-2012 14:23 Send private message

Ahhh, the joys of buying technology second hand. I would definitely be demanding a refund as it was misrepresented. If you don't get any joy you may be up for the small claims court (depending where you got it from)







Artificial intelligence is no match, for natural stupidity



3298 posts

Uber Geek
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  Reply # 597715 20-Mar-2012 14:33 Send private message

Do a DFU restore first, if it's still bung send it back for a refund.

2180 posts

Uber Geek
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  Reply # 597749 20-Mar-2012 15:19 Send private message

I had a iPhone 4 that did the exact same thing.
It was replaced under warranty. Not much help to you I'm afraid.



61 posts

Master Geek
+1 received by user: 1


  Reply # 597953 20-Mar-2012 21:45 Send private message

gehenna: Do a DFU restore first, if it's still bung send it back for a refund.


Thanks for the useful reply gehenna. It appears now the the screen has recently been replaced so there may be a 'bad connection' issue

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