Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 | 4 | 5 | 6 | 7
BDFL
49649 posts

Uber Geek
+1 received by user: 4475

Administrator
Trusted
Geekzone
Subscriber

  Reply # 762277 14-Feb-2013 13:45 Send private message

I simply answer "Sorry we don't answer surveys|make donations|sign contracts over the phone. Thank you" and terminate the call.




103 posts

Master Geek
+1 received by user: 22

Trusted
Spark NZ

  Reply # 762279 14-Feb-2013 13:48 Send private message

freitasm: Yes, they are back. Just locked another thread and pointed the OP to this one.



Funnily enough a work colleague advised me this morning that she had already dealt with two slamming cases today already involving spirit telco.




The views expressed by me are not necessarily those of my employer Telecom New Zealand

239 posts

Master Geek


  Reply # 762283 14-Feb-2013 13:52 Send private message

Wheelbarrow01:
freitasm: Yes, they are back. Just locked another thread and pointed the OP to this one.



Funnily enough a work colleague advised me this morning that she had already dealt with two slamming cases today already involving spirit telco.


Of course, if a customer actually agrees to the terms being given, and says "yes, sign me up" then it isn't actually a case of being "slammed".

Being duped/scammed? Absolutely.





Your mother was a hamster and your father smelled of elderberries

103 posts

Master Geek
+1 received by user: 22

Trusted
Spark NZ

  Reply # 762294 14-Feb-2013 13:59 Send private message

BiggusDoggus:
Wheelbarrow01:
freitasm: Yes, they are back. Just locked another thread and pointed the OP to this one.



Funnily enough a work colleague advised me this morning that she had already dealt with two slamming cases today already involving spirit telco.


Of course, if a customer actually agrees to the terms being given, and says "yes, sign me up" then it isn't actually a case of being "slammed".

Being duped/scammed? Absolutely.



I don't use the term 'slammed' lightly. It makes no difference whether what was sold to the customer on the call is true or not. If you did not give express permission then it is slamming.




The views expressed by me are not necessarily those of my employer Telecom New Zealand

239 posts

Master Geek


  Reply # 762311 14-Feb-2013 14:12 Send private message

Wheelbarrow01:
BiggusDoggus:
Wheelbarrow01:
freitasm: Yes, they are back. Just locked another thread and pointed the OP to this one.



Funnily enough a work colleague advised me this morning that she had already dealt with two slamming cases today already involving spirit telco.


Of course, if a customer actually agrees to the terms being given, and says "yes, sign me up" then it isn't actually a case of being "slammed".

Being duped/scammed? Absolutely.



I don't use the term 'slammed' lightly. It makes no difference whether what was sold to the customer on the call is true or not. If you did not give express permission then it is slamming.


I completely agree.

The issue with Spirit, however, appears not to be one of them taking customers without their express permission ("slamming" them).

Rather, it is obtaining their express permission by nefarious and fraudulent means - which is a different kettle of fish altogether.




Your mother was a hamster and your father smelled of elderberries

787 posts

Ultimate Geek
+1 received by user: 151


  Reply # 762325 14-Feb-2013 14:19 Send private message

BiggusDoggus:
Wheelbarrow01:
BiggusDoggus:
Wheelbarrow01:
freitasm: Yes, they are back. Just locked another thread and pointed the OP to this one.



Funnily enough a work colleague advised me this morning that she had already dealt with two slamming cases today already involving spirit telco.


Of course, if a customer actually agrees to the terms being given, and says "yes, sign me up" then it isn't actually a case of being "slammed".

Being duped/scammed? Absolutely.



I don't use the term 'slammed' lightly. It makes no difference whether what was sold to the customer on the call is true or not. If you did not give express permission then it is slamming.


I completely agree.

The issue with Spirit, however, appears not to be one of them taking customers without their express permission ("slamming" them).

Rather, it is obtaining their express permission by nefarious and fraudulent means - which is a different kettle of fish altogether.


As far as I'm concerned, if people haven't given informed consent, specifically because the company has deliberately misled them, then they haven't given consent, therefore = slamming.

BDFL
49649 posts

Uber Geek
+1 received by user: 4475

Administrator
Trusted
Geekzone
Subscriber

  Reply # 762336 14-Feb-2013 14:30 Send private message

Either way, bad business practices and not for the good of customers.




1165 posts

Uber Geek
+1 received by user: 138


  Reply # 762416 14-Feb-2013 16:00 Send private message

surely there's something the police/whatever law enforcement agency this concerns can do about this?

if they're guilty of fraud then that's enough to extradite them from whatever country they're calling from, right?













Have plan, send $NZD50m
3475 posts

Uber Geek
+1 received by user: 75

Subscriber

  Reply # 762431 14-Feb-2013 16:12 Send private message

hamish225: surely there's something the police/whatever law enforcement agency this concerns can do about this?

if they're guilty of fraud then that's enough to extradite them from whatever country they're calling from, right?


Tell me you're joking...

Someone breaks in your home, you catch them on CCTV, you still can't get police to bother looking at it.

Seems to me that this really is just up to people to not accept deals from ppl they don't know.   Just hang up.






Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - [email protected]


787 posts

Ultimate Geek
+1 received by user: 151


  Reply # 762445 14-Feb-2013 16:19 Send private message

DonGould:
hamish225: surely there's something the police/whatever law enforcement agency this concerns can do about this?

if they're guilty of fraud then that's enough to extradite them from whatever country they're calling from, right?


Tell me you're joking...

Someone breaks in your home, you catch them on CCTV, you still can't get police to bother looking at it.

Seems to me that this really is just up to people to not accept deals from ppl they don't know.   Just hang up.



That's not right! What we need are warning signs on everyone's telephone!
#don'tcrossthestreams

Have plan, send $NZD50m
3475 posts

Uber Geek
+1 received by user: 75

Subscriber

  Reply # 762459 14-Feb-2013 16:27 Send private message

BlueShift: That's not right! What we need are warning signs on everyone's telephone!
#don'tcrossthestreams


Totally agree!

Telecom should be sending out a sheet of stickers to every home in New Zealand.

Then they should also fund a special task force to ensure that they get put on the phones of old people.

John Key and National are to blame for this.  If Labour was in power then this issue would just not be an issue.


Telecom should just not be letting these companies use their lines in this way.



Telecom is just putting profits before community interests.






Promote New Zealand - Get yourself a .kiwi.nz domain name!!!

Check out mine - i.am.a.can.do.kiwi.nz - [email protected]


1165 posts

Uber Geek
+1 received by user: 138


  Reply # 762476 14-Feb-2013 16:42 Send private message

DonGould:
hamish225: surely there's something the police/whatever law enforcement agency this concerns can do about this?

if they're guilty of fraud then that's enough to extradite them from whatever country they're calling from, right?


Tell me you're joking...

Someone breaks in your home, you catch them on CCTV, you still can't get police to bother looking at it.

Seems to me that this really is just up to people to not accept deals from ppl they don't know.   Just hang up.




I'm not joking, there has to be some sort of law against this, if not there needs to be one













787 posts

Ultimate Geek
+1 received by user: 151


  Reply # 762477 14-Feb-2013 16:45 Send private message

hamish225:
DonGould:
hamish225: surely there's something the police/whatever law enforcement agency this concerns can do about this?

if they're guilty of fraud then that's enough to extradite them from whatever country they're calling from, right?


Tell me you're joking...

Someone breaks in your home, you catch them on CCTV, you still can't get police to bother looking at it.

Seems to me that this really is just up to people to not accept deals from ppl they don't know.   Just hang up.




I'm not joking, there has to be some sort of law against this, if not there needs to be one


Don's not saying there's no law against it - he's saying that if you report it to the police, you're very unlikely to get much of a response.

1165 posts

Uber Geek
+1 received by user: 138


  Reply # 762511 14-Feb-2013 17:23 Send private message

BlueShift:
hamish225:
DonGould:
hamish225: surely there's something the police/whatever law enforcement agency this concerns can do about this?

if they're guilty of fraud then that's enough to extradite them from whatever country they're calling from, right?


Tell me you're joking...

Someone breaks in your home, you catch them on CCTV, you still can't get police to bother looking at it.

Seems to me that this really is just up to people to not accept deals from ppl they don't know.   Just hang up.




I'm not joking, there has to be some sort of law against this, if not there needs to be one


Don's not saying there's no law against it - he's saying that if you report it to the police, you're very unlikely to get much of a response.


what a useless police force we have then..













BDFL
49649 posts

Uber Geek
+1 received by user: 4475

Administrator
Trusted
Geekzone
Subscriber

  Reply # 762513 14-Feb-2013 17:24 Send private message

It's not something for the police to do it really.




1 | 2 | 3 | 4 | 5 | 6 | 7
Filter this topic showing only the reply marked as answer View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Moment of Truth?
Created by BarTender, last reply by TimA on 23-Sep-2014 21:15 (419 replies)
Pages... 26 27 28


GCSB Surveillance Vans?
Created by snowball, last reply by oxnsox on 23-Sep-2014 22:11 (55 replies)
Pages... 2 3 4


Festival of Democracy
Created by gzt, last reply by ubergeeknz on 23-Sep-2014 16:11 (138 replies)
Pages... 8 9 10


Vodafone Wellington Cable Issues
Created by notna, last reply by TimA on 23-Sep-2014 22:19 (24 replies)
Pages... 2


Gigatown Beaten - Im So Jelly of Taranaki
Created by raytaylor, last reply by FiShYmAn on 23-Sep-2014 20:34 (24 replies)
Pages... 2


Geekzone giveaway: ADATA SSD SP610 256GB and ADATA PV110 Power Bank
Created by freitasm, last reply by polglase on 23-Sep-2014 17:54 (47 replies)
Pages... 2 3 4


How do we get more people out to vote?
Created by nate, last reply by Geektastic on 23-Sep-2014 22:02 (45 replies)
Pages... 2 3


Is quitting Sky a sensible option?
Created by DickDastardly, last reply by Lostja on 23-Sep-2014 21:25 (21 replies)
Pages... 2



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.