Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



765 posts

Ultimate Geek
+1 received by user: 1

Subscriber

Topic # 111815 15-Nov-2012 18:32 Send private message

As per subject line house rented and previous tenant hard to track down. Currently a dial tone so have an existing number. New people wanting a Vodafone naked DSL connection. But existing services on line. Any suggestions? Get a new line connected independent of existing but at what cost?

Create new topic
102 posts

Master Geek
+1 received by user: 2


  Reply # 717872 15-Nov-2012 19:10 Send private message

May want to check, but there should be a second pair of wires coming to the demarcation point. Maybe get the new services connected to that pair and connect the house wiring to that pair of wires.

1 post

Wannabe Geek


  Reply # 717875 15-Nov-2012 19:20 Send private message

Submit a connection request with your chosen provider, in this case vodafone, they will see the live connection there and advise you to ring them from it, once you have called them from that active line they are able to submit a disconnection request regardless of the provider it is currently connected with, and can then proceed with the connection as per normal.

Just A Geek
1860 posts

Uber Geek
+1 received by user: 304

Trusted
Subscriber

  Reply # 717876 15-Nov-2012 19:20 Send private message

There are simple processes to resolve issues like this.. Contact your ISP and they should be able to get it sorted out for you.(Escalate if the help desk cannot help you).

Also Try dialling 07 832 0000 (Free Number) and see who the toll provider is (normally it will tell you) and usually its the ISP as well and dial 1956 and then ring up the ISP and tell them the old owners moved out and for them to disconnect the line.


Create new topic








Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Telecom introduces unlimited broadband data plan
Created by freitasm, last reply by firefuze on 24-Apr-2014 13:30 (99 replies)
Pages... 5 6 7


Stonedine
Created by Lizard1977, last reply by mattwnz on 24-Apr-2014 15:45 (67 replies)
Pages... 3 4 5


Using my Mac to ring family in the UK
Created by Geektastic, last reply by nakedmolerat on 24-Apr-2014 11:28 (19 replies)
Pages... 2


Telecom has started metering their TiVo customers' broadband usage (WITHOUT PRENOTIFICATION)
Created by Peteriv, last reply by mattwnz on 24-Apr-2014 15:11 (74 replies)
Pages... 3 4 5


Forms of government for New Zealand
Created by charsleysa, last reply by Kyanar on 24-Apr-2014 10:55 (171 replies)
Pages... 10 11 12


Parallel imported product
Created by Wills1, last reply by joker97 on 23-Apr-2014 21:01 (53 replies)
Pages... 2 3 4


MH370 - Call for Search & Rescue Help
Created by DS248, last reply by joker97 on 23-Apr-2014 22:37 (737 replies)
Pages... 48 49 50


Windows 8 System Mechanics
Created by eme, last reply by eme on 24-Apr-2014 15:42 (14 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.