Are they just not used to doing business this way, do more emails never make it to the destination than we think, is email simply not suitable for doing business.
- 5 years ago I emailed rebel sport asking for the price on a kayak, never got a response, bought elsewhere.
- Early December I emailed a local marine shop asking for the prices of some outboard motor parts. I gave all the details they needed. Never heard back and never entered the shop.
- Recently I asked about the price of some car parts. A few months ago I did this and heard no response so i resent it, they said they did not get my initial email, maybe they didn't? maybe they thought of me as a hassle? Anyway I emailed them again the other day early morning (knowing they did not get my first email last time and were quick to respond when i resent it) I resent the email at 4.45 pm and got a response in 10 minutes including prices totaling $250. I responded saying I would take the lot, one full working day has passed since then and I have heard nothing ?
- Edit/ just thought of another example, Emailed a specific division of my university 3 working days ago after I could not get hold of them on the phone. Guess what? no response.