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3422 posts

Uber Geek
+1 received by user: 339

Trusted
Subscriber

  Reply # 854126 11-Jul-2013 22:23 Send private message

mxpress: Is there any contact email address that we can use to protest this closure?


You can send feedback from within the new maps app

202 posts

Master Geek
+1 received by user: 1


  Reply # 855611 15-Jul-2013 09:07 Send private message

davidcole: So I asked echoecho:

Please share your thoughts or ask your question and we'll get back to you soon:


device: iPhone 4, iOS v.6.1.3,
EchoEcho v.4.2

So now that latitude is retiring maybe you could add a feature where
for selected users you don't need to respond to an echo request. Your
phone would always respond.


And got a response (if about 5 mins actually)

ha - we already have that - it's called "favorite" - just click the star next to the person's name...


Useful?


So I sent them a message as well as a follow up and got a really quick respeonse as well:

My comment:

The problem with this though is when you click the star outline to allow automatic respones to pings it appears to activate the GPS module in the phone as it's icon appears on the top bar of the iPhone and never goes off. I am concerned this will drain the battery quickly.
Why can't this feature be restructured so that when one person does ping the other (and the star has already been highlighted for automatic responses) Echoecho then wakes up the GPS module, gets the location, sends it and then turns off the GPS module again?  
  •  
 Hey Steve - a very good question - and one that I have asked Apple repeatedly.
You see - Apple doesn't allow this ;)
Specifically the thing they do not allow is the "waking up" of the GPS module. Basically when an application is in the background it cannot respond to incoming push notifications. (in our case something like "Alex says where are you?") in an intelligent way.
Actually it doesn't even know they have come in - only the operating system knows that.
So basically on iPhone we are forced to hack our way around this functionality - and do the intelligence (the bit that you referred to as "if the star has already been highlighted") on the server side.
On Android - it of course works exactly as you imagined/described.
It makes perfect sense for iOS to work this way also and it would be a fairly trivial change to allow this - but....Apple doesn't listen.


So how did Google Latitude provide the ability to continuously track someone who is using an iPhone without draining their battery?








558 posts

Ultimate Geek
+1 received by user: 21

Smart Things NZ
Subscriber

  Reply # 855612 15-Jul-2013 09:09 Send private message

How did you contact EchoEcho? I tried emailing the [email protected] address but it bounced back.




Check out www.smartthingsnz.co.nz for all your home automation needs. We specialise in Z-Wave products and are happy to answer any questions you might have about anything home automation related.

202 posts

Master Geek
+1 received by user: 1


  Reply # 855616 15-Jul-2013 09:15 Send private message

SumnerBoy: How did you contact EchoEcho? I tried emailing the [email protected] address but it bounced back.


They use Get Satisfaction to manage customer feedback and FAQ.

I just went to the help menu on Echoecho web page and selected 'iPhone' and it took me to Get Satisfaction:

https://getsatisfaction.com/echoecho/products/echoecho_echoecho_iphone

558 posts

Ultimate Geek
+1 received by user: 21

Smart Things NZ
Subscriber

  Reply # 855627 15-Jul-2013 09:30 Send private message

Cheers Steve.




Check out www.smartthingsnz.co.nz for all your home automation needs. We specialise in Z-Wave products and are happy to answer any questions you might have about anything home automation related.

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