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Topic # 102689 19-May-2012 17:24 Send private message

Has SLingshot changed their pricing for their home line in the last 4-5 months?

I see if you have BB with them its only $41, but if you dont, its $51.

I'm currently being charged $51 a month even though i have broadband...?


Ideas?




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  Reply # 627747 19-May-2012 17:41 Send private message

Yip, same here.
Have BB and homeline with them, and still getting charged $51.
Don't tell me this is another "only for new customers" kind of thing again. *Le sigh*

In other news, they still haven't fixed their VisiBill SSL cert warning.
An ISP that can't seem to fix a weak signature algorithm certificate problem. Hmmm....
It's been like that for months as well.

Back on topic.
Perhaps it's regional, or LLU related?



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  Reply # 627751 19-May-2012 18:00 Send private message

So I rang... and it turns out that if you are connected to the Slingshots network then you get $41 (Slingshots RED network or something)




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  Reply # 627756 19-May-2012 18:07 Send private message

Aaroona: So I rang... and it turns out that if you are connected to the Slingshots network then you get $41 (Slingshots RED network or something)


Yeah just found that out myself. If you set your address on their site, the prices will change to include the $51 homeline.

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  Reply # 627776 19-May-2012 19:46 Send private message

Not just for Slingshot ULL customers, also applies to those in the Auckland/Wellington/Christchurch on wholesaled connections

Partly covered in this thread http://www.geekzone.co.nz/forums.asp?forumId=81&topicId=91467



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  Reply # 627869 20-May-2012 10:20 Send private message

Well I wonder how you'd work it out. I am in the Auckland region. How would you work out if you are on Wholesaled connection?


I'm not saying I don't believe the guy I spoke to at Slingshot, but I just want to be sure I'm not paying more money than I should.




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  Reply # 627892 20-May-2012 11:09 Send private message

Aaroona: Well I wonder how you'd work it out. I am in the Auckland region. How would you work out if you are on Wholesaled connection?

You'll most likely be on a wholesale connection if you're not paying for a LLU/"better network" bundle.




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  Reply # 627894 20-May-2012 11:13 Send private message

Yeah, its not as easy as it used to be. They used to have a whole set of plans for customer's on their "better network" (ULL broadband), so you would just check your bill to see if you are.

Based on chucking in a few different addresses, this is my take on homeline prices (i think these are all if you have broadband:
$42 in Chch/Wgtn/Akl (wholesaled)
$41 if on their "better network" (ULL)
$51 elsewhere.

Further complicating things is that you may be in their "better network" area, but on a wholesaled connection, so if you enter your address on their website it will tell you the better network price, which is incorrect if you are on a wholesaled connection.

If you are in urban greater Auckland (Im in Chch, dont know how you folk describe it..) then might be worth giving them a second call and seeing if you qualify for the regional discount on your phone (as per my thread linked above). If you have been with SS for a while, then Im sure you know how inconsistent their CSRs can be!

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  Reply # 627900 20-May-2012 11:31 Send private message

nickb800: Yeah, its not as easy as it used to be. They used to have a whole set of plans for customer's on their "better network" (ULL broadband), so you would just check your bill to see if you are.

If you check the fixed charges page on visibill you should still be able to see which you're on.

For example:
"VBA Phone Lines" seems to indicate an LLU-type phone service, while "UCLL Access" and "Wholesale Jetstream" should be fairly straightforward.




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  Reply # 628217 21-May-2012 10:03 Send private message

Hi guys,

Slingshot offers homeline at a few different prices depending on Network availability and regional pricing for Telecom Wholesaled lines.

Slingshot UCLL as well as Vodafone LLU are $41 per month.

Telecom wholesaled Lines are $51 per month standard but depending on where you are we are able to offer you regional pricing which can be as low as $45.

The only way to really tell is to call us and check your network availability.

Thanks,
Ben




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  Reply # 628501 21-May-2012 19:00 Send private message

I put my address into the website and it said that my landline should cost $42/month but it's still charging us $51. i really don't understand. we're on a cabinet within the shirley exchange area in christchurch. not sure if slingshot has gear in the exchange but I'm not wanting to have my connection put all the way back to the exchange if that's what needs to be done to make it cheaper.













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  Reply # 628528 21-May-2012 19:44 Send private message

hamish225: I put my address into the website and it said that my landline should cost $42/month but it's still charging us $51. i really don't understand. we're on a cabinet within the shirley exchange area in christchurch. not sure if slingshot has gear in the exchange but I'm not wanting to have my connection put all the way back to the exchange if that's what needs to be done to make it cheaper.

As per this comment http://www.geekzone.co.nz/forums.asp?forumId=81&topicId=91467#533946
The discount isnt applied automatically, you will need to call slingshot to get it applied.

Despite what slingshot have commented in this thread, I believe that you can be charged as low as $42 even if you are on a wholesaled connection (as you clearly are on a cabinet), as long as you are in the three main centres (I'm in Ilam, Chch, and pay $42 for homeline, and on a wholesaled connection from my exchange)

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  Reply # 628622 21-May-2012 22:13 Send private message

hamish225: I put my address into the website and it said that my landline should cost $42/month but it's still charging us $51. i really don't understand. we're on a cabinet within the shirley exchange area in christchurch. not sure if slingshot has gear in the exchange but I'm not wanting to have my connection put all the way back to the exchange if that's what needs to be done to make it cheaper.


oh cool, thanks. ill call them sometime then, ill just pretend I'm the account holder :P













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  Reply # 628853 22-May-2012 11:26 Send private message

nickb800:
hamish225: I put my address into the website and it said that my landline should cost $42/month but it's still charging us $51. i really don't understand. we're on a cabinet within the shirley exchange area in christchurch. not sure if slingshot has gear in the exchange but I'm not wanting to have my connection put all the way back to the exchange if that's what needs to be done to make it cheaper.

As per this comment http://www.geekzone.co.nz/forums.asp?forumId=81&topicId=91467#533946
The discount isnt applied automatically, you will need to call slingshot to get it applied.

Despite what slingshot have commented in this thread, I believe that you can be charged as low as $42 even if you are on a wholesaled connection (as you clearly are on a cabinet), as long as you are in the three main centres (I'm in Ilam, Chch, and pay $42 for homeline, and on a wholesaled connection from my exchange)


Agreed, sorry there is Wholesale as low as $42.



You do need to call to check if you are eligible as this is a new service we offer and we are not applying it to each existing account unless requested.

You can also be on a Slingshot VOIP line and a Telecom Wholesaled Broadband service now which allows the cheaper phone.

Cheers, 
Ben




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