Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3
19595 posts

Uber Geek
+1 received by user: 1390

Moderator
Trusted
Biddle Corp
Subscriber

  Reply # 635774 5-Jun-2012 06:20 Send private message

j4ckel: is it just me or has this Hole new FIBRE OPTIC scenario gotten out of hand and now our dsl adsl.... is becoming that of the old" (dial up) ???

I have a feeling everyone is going to be on these kinds of speeds and push forward to Fibre optic..... just throwing ideas around..

Fibre Optic = Faster Speeds, Faster Downloads, Faster Usage, Faster Cap Gone, = more $$ For ISP.


Rather than blaming a technology it would pay to read the last 30+ threads in this forum and see if you spot a common topic. Speeds and Slingshot are a very common complaint. Some would argue that if you pay peanuts for a connection you have to accept that speed issues may occur.



44 posts

Geek

Trusted

  Reply # 635799 5-Jun-2012 08:13 Send private message

I would suggest PMing your account details to Slingshot (Ben) Its quite possible that its a profile issue that can be fixed in 24hours especially if you have just moved.

Only way to know is for you to look at your account/Line tho.





Joe M.
Slingshot Technical Centre Manager



15 posts

Geek


  Reply # 635832 5-Jun-2012 09:28 Send private message

account line?? what am i looking for..

Heres my awesome speeds i get at 930 AM when most people are not online.


44 posts

Geek

Trusted

  Reply # 635843 5-Jun-2012 09:39 Send private message

j4ckel: account line?? what am i looking for..

Heres my awesome speeds i get at 930 AM when most people are not online. 



Send us your account details i.e Acc#, Phone number or address so we can look.




Joe M.
Slingshot Technical Centre Manager



15 posts

Geek


  Reply # 635891 5-Jun-2012 10:30 Send private message

{Personal details removed - SP}

44 posts

Geek

Trusted

  Reply # 635899 5-Jun-2012 10:35 Send private message

j4ckel: {Personal details removed - SP}


Yip. Wrong line profile and handover type. Migrating you to the correct one now.

Should be resolved in 24 - 48 hours




Joe M.
Slingshot Technical Centre Manager



15 posts

Geek


  Reply # 635964 5-Jun-2012 11:59 Send private message

Wow thank you so much.. :-) 

372 posts

Ultimate Geek
+1 received by user: 10

Trusted

  Reply # 636140 5-Jun-2012 15:33 Send private message

Wow wrong profile and handover, no wonder it was bad good to see Joe getting it sorted hopefully tonight.

Edit: Also would be good to hear if/when the issue is fixed :)




---------------------------------------------------------------
Nebukadnessar
ISP: Slingshot (250gb Rollover) - Better Network
Speed: 37/3 VDSL MSAN (tester)




15 posts

Geek


  Reply # 636441 6-Jun-2012 00:31 Send private message

Issue is now resolved very happy :) me and my kids can now enjoy family guy HD with no Buffing... Thank you Slingshot!

44 posts

Geek

Trusted

  Reply # 637088 7-Jun-2012 07:43 Send private message

j4ckel: Issue is now resolved very happy :) me and my kids can now enjoy family guy HD with no Buffing... Thank you Slingshot!


Good to hear!

Cheers.




Joe M.
Slingshot Technical Centre Manager

861 posts

Ultimate Geek
+1 received by user: 31

Trusted
Slingshot

  Reply # 637108 7-Jun-2012 08:39 Send private message

Thanks Joe!




7720 posts

Uber Geek
+1 received by user: 297

Trusted
Subscriber

  Reply # 637304 7-Jun-2012 13:20 Send private message

j4ckel:

xxxxxxxx


You really shouldn't post these details publicly online, use the email button on the right of each post for the user you are trying to contact.

52 posts

Master Geek


  Reply # 644531 22-Jun-2012 08:04 Send private message


Yip. Wrong line profile and handover type. Migrating you to the correct one now. 
======================================================

For those that don't understand - what's a line profile and handover type please? How is it decided who has which/what? Can we check this ourselves?

372 posts

Ultimate Geek
+1 received by user: 10

Trusted

  Reply # 644631 22-Jun-2012 11:36 Send private message

Yorkshirekid:
Yip. Wrong line profile and handover type. Migrating you to the correct one now. 
======================================================

For those that don't understand - what's a line profile and handover type please? How is it decided who has which/what? Can we check this ourselves?


Line Profile:
This is eventually a preset of rules that best suit a range of basic line conditions. This is a profile set at the phone exchange, Some people who are far way from the exchange need a different profile to the average user.
The same goes for users too close to the exchange they may need a profile that best suits users close to the exchange.

For those that still don't understand:
Imagen your in a big field and you want to talk to a friend thats standing about 100meters away from you, Talking at your normal volume your friend wont be able to hear you, You will need to Increase the volume of your voice so your friend can hear you. The DSLAMs or MSAN your connected to isn't able to figure out how far way you are and it needs to be told what to do, This is a profile change.

Now for those that are close to the exchange, Imagen that your friend's ear is about 2cm from your mouth and then you shout at them, its very hard for your friend to understand what you are saying you need to lower the volume of your voice then your friend can understand.

Handover Type:
Your ISP will choose what handover type you are on, most ISP's don't give customers a choice as to what handover they are connected to.
There are two common types of handover's: bUBA - Basic Unbundled Access - Telecom Wholesale or eUBA - Enhanced Unbundled Access - Also Telecom Wholesale. I won't go into the differences between the two becuase I could do a 2 hour lecture on the differences however in some cases eUBA is could be better then bUBA but not always.




---------------------------------------------------------------
Nebukadnessar
ISP: Slingshot (250gb Rollover) - Better Network
Speed: 37/3 VDSL MSAN (tester)


861 posts

Ultimate Geek
+1 received by user: 31

Trusted
Slingshot

  Reply # 644811 22-Jun-2012 15:29 Send private message

All ping and speed issues affecting Auckland customers should have been resolved this morning.

Please let me know if you are still having issues and I will deal with them individually.

Thanks,
Ben




1 | 2 | 3
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Moment of Truth?
Created by BarTender, last reply by JimmyC on 29-Sep-2014 09:16 (441 replies)
Pages... 28 29 30


Can i have 2 ISP's at home?
Created by ReckITT, last reply by Lazarui on 30-Sep-2014 18:15 (49 replies)
Pages... 2 3 4


Why is your nickname what it is, what are the origins of it?
Created by Presso, last reply by Dairusire on 1-Oct-2014 10:04 (88 replies)
Pages... 4 5 6


iPhone 6 From Spark - Order Dates and Pricing?
Created by Otagolad, last reply by Yatey on 1-Oct-2014 10:51 (340 replies)
Pages... 21 22 23


Easiest way to have iPhone warranty service
Created by JoshWright, last reply by nitrotech on 30-Sep-2014 21:37 (15 replies)

What time will the Apple Store online be selling the iPhone 6?
Created by scotiwis, last reply by moulinette on 1-Oct-2014 10:40 (88 replies)
Pages... 4 5 6


Registering with metaname
Created by freitasm, last reply by freitasm on 30-Sep-2014 18:16 (13 replies)

No DSL ports free in Oteha, Albany. Can anyone help?
Created by robby666111, last reply by RunningMan on 30-Sep-2014 16:13 (13 replies)


Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.