Slingshot Issues

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lokhor

2130 posts

Uber Geek

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Reply # 645569 24-Jun-2012 21:24
I'm in Lower Hutt and having issues with speed, pages not loading etc who do I send my details to? Current Devices: Samsung Galaxy S3 Old Devices: SGS I9000, HTC Sensation, SGSII I9100, Asus Transformer Associate Editor-in-Chief for AndroidNZ.net TelecomTech is a sponsored blog reviewing the latest in communications technology. All comments are my own opinion, and not that of my employer unless explicitly stated.

Kicker

14 posts

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Reply # 645609 25-Jun-2012 00:04
Twitch TV is lagging for me has been all day, anyone else having problem. Own3d works fine tho.

Slingshot

717 posts

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Slingshot

Reply # 645714 25-Jun-2012 10:12
Hi guys, You can PM me your account details. Thanks, Ben www.slingshot.co.nz www.twitter.com/SlingshotNZ forums.slingshot.co.nz https://www.facebook.com/SlingshotNZ

Yorkshirekid

21 posts

Geek

Reply # 645959 25-Jun-2012 16:29
Thanks Nebbie. A heads up for those with Linksys WAG200G modem. Just changed form Orcon to Slingshot. Discoverd my Linksys no good with Slingshot. All good with Telecom and Orcon at my place, mates place and old place [just moved house] - no good with Slingshot. Had a stack of tests done by Telecom techie [visit] and Slingshot helpdesk techi and no joy. T techie able to connect ok with his modem. Purchasing a Slingshot modem today. Slingshot also told me I have the wrong profile set - I should be AM and I'm set for (I think he said) RM. If you call Slingshot ask for Jesse - he know's his stuff.

Slingshot

717 posts

Ultimate Geek

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Slingshot

Reply # 645967 25-Jun-2012 16:36
Yorkshirekid: Thanks Nebbie. A heads up for those with Linksys WAG200G modem. Just changed form Orcon to Slingshot. Discoverd my Linksys no good with Slingshot. All good with Telecom and Orcon at my place, mates place and old place [just moved house] - no good with Slingshot. Had a stack of tests done by Telecom techie [visit] and Slingshot helpdesk techi and no joy. T techie able to connect ok with his modem. Purchasing a Slingshot modem today. Slingshot also told me I have the wrong profile set - I should be AM and I'm set for (I think he said) RM. If you call Slingshot ask for Jesse - he know's his stuff. Hi, I don't see why this wouldn't work with Slingshot...Did you get DSL synch at all on it? Maybe he meant that the helpdesk doesn't support configuring the modem. Thanks, Ben www.slingshot.co.nz www.twitter.com/SlingshotNZ forums.slingshot.co.nz https://www.facebook.com/SlingshotNZ

Yank

14 posts

Geek

Reply # 645978 25-Jun-2012 16:46
Slingshot: Yorkshirekid: Thanks Nebbie. A heads up for those with Linksys WAG200G modem. Just changed form Orcon to Slingshot. Discoverd my Linksys no good with Slingshot. All good with Telecom and Orcon at my place, mates place and old place [just moved house] - no good with Slingshot. Had a stack of tests done by Telecom techie [visit] and Slingshot helpdesk techi and no joy. T techie able to connect ok with his modem. Purchasing a Slingshot modem today. Slingshot also told me I have the wrong profile set - I should be AM and I'm set for (I think he said) RM. If you call Slingshot ask for Jesse - he know's his stuff. Hi, I don't see why this wouldn't work with Slingshot...Did you get DSL synch at all on it? Maybe he meant that the helpdesk doesn't support configuring the modem. Thanks, Ben I had the problem with them supporting modems, seems they were only familiar with Dynalink. Once I dug out an old Dynalink I had, they fixed their side and I went back to other modems with no problem.

Slingshot

717 posts

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Slingshot

Reply # 645991 25-Jun-2012 16:58
Hi, Yeah, the helpdesk doesn't support modems that we don't supply. Cheers, Ben www.slingshot.co.nz www.twitter.com/SlingshotNZ forums.slingshot.co.nz https://www.facebook.com/SlingshotNZ

Yorkshirekid

21 posts

Geek

Reply # 646030 25-Jun-2012 18:00
Yes DSL was up. But the Telecom techi said something else was not; didn't catch it fully, but a TLA starting with P**. He couldn't see that on his laptop diagnosis. Slingshot techi also bemused as to why the Lynksis modem wouldn't work. I factory reset it and than input all the settings Slingshot needed [same as Telecom modem, as i tried that on my PC], but no good. I called Linksys and they wanted $47 before they would help me.

DravidDavid

723 posts

Ultimate Geek

Reply # 646241 26-Jun-2012 10:31
Yorkshirekid:I called Linksys and they wanted $47 before they would help me. Linksys wanted money before they would help you? What the hell! That puts me off buying their products! Sometimes what you don't get it a blessing in disguise!

Detruire

904 posts

Ultimate Geek

Reply # 646410 26-Jun-2012 14:48
From my own experience and what I've read about Linksys devices (they're unreliable and unstable), I'd never buy one of their DSL modems. A dedicated router unit, sure. But not a DSL modem or modem/router unit. rm *

Nebbie

320 posts

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Reply # 646494 26-Jun-2012 16:28
Detruire: From my own experience and what I've read about Linksys devices (they're unreliable and unstable), I'd never buy one of their DSL modems. A dedicated router unit, sure. But not a DSL modem or modem/router unit. Agreed in regards to Linksys, However I do like dynalink routers because they don't really half die they either are DEAD or they work.... Personally I've gone though: Linksys, Dreytek, Dynalink, Dlink and Cisco. Just because I can I have Cisco router however its not for the non-techie you got to know what your doing. If I was to expect support from slingshot I would use a Dynalink --------------------------------------------------------------- Nebukadnessar ISP: Slingshot (250gb Rollover) - Better Network Speed: 13/1.7 xDSL AnnexM - Cisco 877

Yorkshirekid

21 posts

Geek

Reply # 647959 29-Jun-2012 07:24
Yeah, the helpdesk doesn't support modems that we don't supply. ========================================== Well got the Slingshot modem today and same problem - dreaded red light. So far: Linksys modem works in old house [orcon] , mates 1 house [orcon] , mates 2 house[telecom]. Does not work in new house - dsl is fine. Telecom technician's modem worked fine; he used a Thomson. Slingshot netcomm modem has same issue as Linksys modem. Called Slingshot last night but they were busy. Can't call again until i get home after 7pm. I now recall the telecom techi saying my Linksys had no PPP. his did. This may be the issue? 25 days & no still no internet.Yell

Yorkshirekid

21 posts

Geek

Reply # 648024 29-Jun-2012 09:28
RESOLVED Called Slingshot at 8am today. Discovered they had changed the password (during the last conversation) and so authentication failed. So apologies - Slingshot modem DOES WORK. Now to do speed tests....

Yorkshirekid

21 posts

Geek

Reply # 650655 4-Jul-2012 14:49
Looking good. I'm happy .

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