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2379 posts

Uber Geek
+1 received by user: 57

Trusted

  Reply # 645569 24-Jun-2012 21:24 Send private message

I'm in Lower Hutt and having issues with speed, pages not loading etc who do I send my details to?




Current Devices: HTC One
Old Devices: SGS I9000, HTC Sensation, SGSII I9100, Asus Transformer, Samsung Galaxy S3

Consultant @ProvokeZoo

All comments are my own opinion, and not that of my employer unless explicitly stated.

19 posts

Geek


  Reply # 645609 25-Jun-2012 00:04 Send private message

Twitch TV is lagging for me has been all day, anyone else having problem. Own3d works fine tho.

861 posts

Ultimate Geek
+1 received by user: 31

Trusted
Slingshot

  Reply # 645714 25-Jun-2012 10:12 Send private message

Hi guys,

You can PM me your account details.

Thanks,
Ben




52 posts

Master Geek


  Reply # 645959 25-Jun-2012 16:29 Send private message

Thanks Nebbie.

A heads up for those with Linksys WAG200G modem.

Just changed form Orcon to Slingshot. Discoverd my Linksys no good with Slingshot. All good with Telecom and Orcon at my place, mates place and old place [just moved house] - no good with Slingshot.

Had a stack of tests done by Telecom techie [visit] and Slingshot helpdesk techi and no joy. T techie able to connect ok with his modem. Purchasing a Slingshot modem today.

Slingshot also told me I have the wrong profile set - I should be AM and I'm set for (I think he said) RM.

If you call Slingshot ask for Jesse - he know's his stuff.

861 posts

Ultimate Geek
+1 received by user: 31

Trusted
Slingshot

  Reply # 645967 25-Jun-2012 16:36 Send private message

Yorkshirekid: Thanks Nebbie.

A heads up for those with Linksys WAG200G modem.

Just changed form Orcon to Slingshot. Discoverd my Linksys no good with Slingshot. All good with Telecom and Orcon at my place, mates place and old place [just moved house] - no good with Slingshot.

Had a stack of tests done by Telecom techie [visit] and Slingshot helpdesk techi and no joy. T techie able to connect ok with his modem. Purchasing a Slingshot modem today.

Slingshot also told me I have the wrong profile set - I should be AM and I'm set for (I think he said) RM.

If you call Slingshot ask for Jesse - he know's his stuff.


Hi, 



I don't see why this wouldn't work with Slingshot...Did you get DSL synch at all on it? Maybe he meant that the helpdesk doesn't support configuring the modem.

Thanks,
Ben




14 posts

Geek


  Reply # 645978 25-Jun-2012 16:46 Send private message

Slingshot:
Yorkshirekid: Thanks Nebbie.

A heads up for those with Linksys WAG200G modem.

Just changed form Orcon to Slingshot. Discoverd my Linksys no good with Slingshot. All good with Telecom and Orcon at my place, mates place and old place [just moved house] - no good with Slingshot.

Had a stack of tests done by Telecom techie [visit] and Slingshot helpdesk techi and no joy. T techie able to connect ok with his modem. Purchasing a Slingshot modem today.

Slingshot also told me I have the wrong profile set - I should be AM and I'm set for (I think he said) RM.

If you call Slingshot ask for Jesse - he know's his stuff.


Hi, 



I don't see why this wouldn't work with Slingshot...Did you get DSL synch at all on it? Maybe he meant that the helpdesk doesn't support configuring the modem.

Thanks,
Ben


I had the problem with them supporting modems, seems they were only familiar with Dynalink. Once I dug out an old Dynalink I had, they fixed their side and I went back to other modems with no problem.

861 posts

Ultimate Geek
+1 received by user: 31

Trusted
Slingshot

  Reply # 645991 25-Jun-2012 16:58 Send private message

Hi,

Yeah, the helpdesk doesn't support modems that we don't supply.

Cheers,
Ben




52 posts

Master Geek


  Reply # 646030 25-Jun-2012 18:00 Send private message

Yes DSL was up. But the Telecom techi said something else was not; didn't catch it fully, but a TLA starting with P**. He couldn't see that on his laptop diagnosis.

Slingshot techi also bemused as to why the Lynksis modem wouldn't work. I factory reset it and than input all the settings Slingshot needed [same as Telecom modem, as i tried that on my PC], but no good. I called Linksys and they wanted $47 before they would help me.

1237 posts

Uber Geek
+1 received by user: 104


  Reply # 646241 26-Jun-2012 10:31 Send private message

Yorkshirekid:I called Linksys and they wanted $47 before they would help me.

Linksys wanted money before they would help you?

What the hell!  That puts me off buying their products!





Sometimes what you don't get is a blessing in disguise!

976 posts

Ultimate Geek
+1 received by user: 11


  Reply # 646410 26-Jun-2012 14:48 Send private message

From my own experience and what I've read about Linksys devices (they're unreliable and unstable), I'd never buy one of their DSL modems. A dedicated router unit, sure. But not a DSL modem or modem/router unit.




rm *

372 posts

Ultimate Geek
+1 received by user: 10

Trusted

  Reply # 646494 26-Jun-2012 16:28 Send private message

Detruire: From my own experience and what I've read about Linksys devices (they're unreliable and unstable), I'd never buy one of their DSL modems. A dedicated router unit, sure. But not a DSL modem or modem/router unit.


Agreed in regards to Linksys, However I do like dynalink routers because they don't really half die they either are DEAD or they work.... Personally I've gone though: Linksys, Dreytek, Dynalink, Dlink and Cisco. Just because I can I have Cisco router however its not for the non-techie you got to know what your doing.

If I was to expect support from slingshot I would use a Dynalink




---------------------------------------------------------------
Nebukadnessar
ISP: Slingshot (250gb Rollover) - Better Network
Speed: 37/3 VDSL MSAN (tester)


52 posts

Master Geek


  Reply # 647959 29-Jun-2012 07:24 Send private message



Yeah, the helpdesk doesn't support modems that we don't supply.

==========================================

Well got the Slingshot modem today and same problem - dreaded red light.


So far:
Linksys modem works in old house [orcon] , mates 1 house [orcon] , mates 2 house[telecom]. Does not work in new house - dsl is fine. Telecom technician's modem worked fine; he used a Thomson.

Slingshot netcomm modem has same issue as Linksys modem.

Called Slingshot last night but they were busy. Can't call again until i get home after 7pm.

I now recall the telecom techi saying my Linksys had no PPP. his did. This may be the issue?

25 days & no still no internet.Yell

52 posts

Master Geek


  Reply # 648024 29-Jun-2012 09:28 Send private message

RESOLVED

Called Slingshot at 8am today. Discovered they had changed the password (during the last conversation) and so authentication failed.

So apologies - Slingshot modem DOES WORK.

Now to do speed tests....

52 posts

Master Geek


  Reply # 650655 4-Jul-2012 14:49 Send private message

Looking good. I'm happy Laughing.


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