Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



65 posts

Master Geek


Topic # 104983 24-Jun-2012 15:21 Send private message

Hi,

Internet connection has been all over the place for last week or so. Sometimes it seems fine, then other times I can't even get a local website to load.

Speed tests are random, sometimes it goes full speed (mostly only on Slingshot's test) then I will get results showing lower down speed than up. Can't game online with the connection like this.... even viewing websites is frustrating.

Same result after waiting 5 minutes.


Tried multiple times.


Slingshot's speedtest is the only one that comes out the same fullspeed everytime.


Area: Auckland CBD
Plan: 100gb homeline + broadband

Cheers




Create new topic
16206 posts

Uber Geek
+1 received by user: 1219

Trusted
Vodafone NZ

  Reply # 645422 24-Jun-2012 15:29 Send private message

What other basic fault checking have you done?






65 posts

Master Geek


  Reply # 645423 24-Jun-2012 15:31 Send private message

Hi, just the usual restarting router, computer. Trying different browsers. Not sure what else to do.

16206 posts

Uber Geek
+1 received by user: 1219

Trusted
Vodafone NZ

  Reply # 645425 24-Jun-2012 15:37 Send private message

Have you got master filter installed?

What are the modem stats?

Approx where are you?






65 posts

Master Geek


  Reply # 645430 24-Jun-2012 15:40 Send private message

Hi, have 1 line with the filter in it.

Modem stats:

Data Rate
Up Stream1084 (Kbps.)
Down Stream14950 (Kbps.) 

Operation Data
Upstream Downstream
Noise Margin 7 dB 6 dB
Attenuation 18 dB 17 dB

Area: Near Skytower

Thanks again.

16206 posts

Uber Geek
+1 received by user: 1219

Trusted
Vodafone NZ

  Reply # 645432 24-Jun-2012 15:44 Send private message

Master filter or line filter?






65 posts

Master Geek


  Reply # 645433 24-Jun-2012 15:45 Send private message

Not sure what the difference is sorry? Just a filter that comes out and splits into one for phone and one for the modem.

16206 posts

Uber Geek
+1 received by user: 1219

Trusted
Vodafone NZ

  Reply # 645439 24-Jun-2012 15:53 Send private message

Please read blog post by Steve Biddle posted 20-Nov-2011 17:29

http://www.geekzone.co.nz/sbiddle/Telecommunications

John






65 posts

Master Geek


  Reply # 645445 24-Jun-2012 16:03 Send private message

Hmm okay, did you want me to check if it was cabinet or exchange I was connected to? The Chrous website doesn't recognize our address.

16206 posts

Uber Geek
+1 received by user: 1219

Trusted
Vodafone NZ

  Reply # 645451 24-Jun-2012 16:10 Send private message

This shows what a master filter is






65 posts

Master Geek


  Reply # 645454 24-Jun-2012 16:14 Send private message

Okay cheers, we just have a plugin filter as we are in a rental apartment.

952 posts

Ultimate Geek
+1 received by user: 10


  Reply # 645559 24-Jun-2012 21:02 Send private message

Have you tried unplugging everything except the modem (phones, filters, Sky boxes, etc.) from the phone line?

Can you post up the line stats (such as sync rate and line attenuation) shown in your modem's status page? Ideally from when the speeds are bad, and from when they're fine.




rm *

1933 posts

Uber Geek
+1 received by user: 233

Trusted
Subscriber

  Reply # 645623 25-Jun-2012 02:34 Send private message

Detruire: 
Can you post up the line stats (such as sync rate and line attenuation) shown in your modem's status page? Ideally from when the speeds are bad, and from when they're fine.


You must have missed this post then ;)

Jattennz: Hi, have 1 line with the filter in it. 

Modem stats: 

Data Rate 
Up Stream1084 (Kbps.) 
Down Stream14950 (Kbps.)  

Operation Data 
Upstream Downstream 
Noise Margin 7 dB 6 dB 
Attenuation 18 dB 17 dB 

Area: Near Skytower 

Thanks again.



If it were me I'd log a support call, not sure how much you'd be able to do yourself.

845 posts

Ultimate Geek
+1 received by user: 31

Trusted
Slingshot

  Reply # 645720 25-Jun-2012 10:15 Send private message

Jattennz: Hi, have 1 line with the filter in it.

Modem stats:

Data Rate
Up Stream1084 (Kbps.)
Down Stream14950 (Kbps.) 

Operation Data
Upstream Downstream
Noise Margin 7 dB 6 dB
Attenuation 18 dB 17 dB

Area: Near Skytower

Thanks again.


Hi, 

Seems like something is up...can you please PM me your account number?

Thanks,
Ben




Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Vodafone TV multicast settings on pfSense?
Created by kenkeniff, last reply by chrispchikin on 22-Aug-2014 22:36 (133 replies)
Pages... 7 8 9


CGA. Is it fair?
Created by BTR, last reply by bazzer on 22-Aug-2014 11:02 (86 replies)
Pages... 4 5 6


Fluoride is safe, who knew?
Created by networkn, last reply by SaltyNZ on 22-Aug-2014 22:24 (24 replies)
Pages... 2


Free: Smart Button for your Android device
Created by freitasm, last reply by PhantomNVD on 22-Aug-2014 22:08 (104 replies)
Pages... 5 6 7


Lightbox press event release
Created by freitasm, last reply by Lightbox on 22-Aug-2014 17:04 (469 replies)
Pages... 30 31 32


Opotiki SPCA vote
Created by JayADee, last reply by shk292 on 22-Aug-2014 20:21 (19 replies)
Pages... 2


It was hardly 'hacking' was it?
Created by CB_24, last reply by gzt on 21-Aug-2014 22:26 (97 replies)
Pages... 5 6 7


Warning about Pure Hosting
Created by LostBoyNZ, last reply by Zeon on 23-Aug-2014 00:15 (34 replies)
Pages... 2 3



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.