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100 posts

Master Geek


Topic # 105401 3-Jul-2012 20:27 Send private message

I started the topic on the high ping issue last time, that was affecting Auckland customers. That issue was fixed eventually thanks to Ben from Slingshot, but now im experiencing high ping to Australia. 

Have experienced it three nights in a row now, only just started collecting some tracerts and pings though.


To Google:



To my favourite game server:


Please post if you are having any similar issues.

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50 posts

Geek
+1 received by user: 2


  Reply # 650281 3-Jul-2012 21:31 Send private message

Yup, big ping spike at tranzpeer



Has been fine for me until tonight.



100 posts

Master Geek


  Reply # 650902 4-Jul-2012 20:52 Send private message

Issue happening again tonight, only just really noticed, but the ping generally creeps up over time.

8.50PM:




9.30PM and getting progressively worse as usual:



100 posts

Master Geek


  Reply # 650992 4-Jul-2012 22:51 Send private message

Has pretty much returned to normal as of 10.50PM:

50 posts

Geek
+1 received by user: 2


  Reply # 651005 4-Jul-2012 23:34 Send private message

Pretty much back to normal here, with a few spikes here and there.




100 posts

Master Geek


  Reply # 651530 5-Jul-2012 21:33 Send private message

Not too bad tonight, but still stopping me from gaming. Highly annoying, i rung slingshot helpdesk and they won't look into it till the issue is reported more. Exactly the same thing they said about the ping issue last time, and that was only fixed thanks to Ben here on the forums.

9.30PM:



100 posts

Master Geek


  Reply # 651574 5-Jul-2012 22:47 Send private message

Getting higher as the evening progresses as usual

10.46PM:








100 posts

Master Geek


  Reply # 652680 8-Jul-2012 22:53 Send private message

Issue is still happening tonight, won't post anymore screenshots unless someone is actually interested, which it seems like no one is. Not even Slingshot :\

Losing hope.

Slingshot helpdesk also told me that I should be expecting higher latency times during the evening and they found it strange that I had been previously unaffected. So for over a year, I have been experiencing a latency of 31-36ms to Sydney, every night without fail, and now they're telling me the high ping is normal?  WTF?!

Time to move ISP by the sounds of things

370 posts

Ultimate Geek
+1 received by user: 10

Trusted

  Reply # 652878 9-Jul-2012 12:32 Send private message

The ping's you showing are not "high" ping rates this is international traffic and normal latency can range from 20ms to 350ms what your getting is on the good end of international latency.




---------------------------------------------------------------
Nebukadnessar
ISP: Slingshot (250gb Rollover) - Better Network
Speed: 37/3 VDSL MSAN (tester)


69 posts

Master Geek

Trusted

  Reply # 652881 9-Jul-2012 12:44 Send private message

Hi Anbo,

In my experience, the ping times you are reporting (in the range of 30ms ->50ms) seem about right for pinging Australia? i.e. 0.05 of a second. I wouldn't regard these as being excessive, but perhaps I haven't understood what you are saying.
 
We are keen to help you - Can you email me directly on [email protected]?

Kind Regards

Scott Page





ScottP

28 posts

Geek
+1 received by user: 7


  Reply # 654812 12-Jul-2012 21:25 Send private message

I'm with Slingshot unlimited Naked ADSL plan and recently my ping has been getting really bad at night, special to Australian gaming servers.

My favorite Servers I mostly play on. The highest its ever been was about 80
http://iforce.co.nz/i/a1ha4w3p.nfs.jpg

Ping the server 203.217.24.70
http://iforce.co.nz/i/dqwe2zt3.zxs.jpg

All the server sort by ping, most of them NZ base, at first look
http://iforce.co.nz/i/0sgxnllp.3e2.jpg

10 posts

Wannabe Geek


  Reply # 654824 12-Jul-2012 22:59 Send private message

Mine has been 150 to 200 to nz servers last few days. Going to PM them now.

454 posts

Ultimate Geek
+1 received by user: 60


  Reply # 655022 13-Jul-2012 13:08 Send private message

Also getting high pings to aus in the evening.


Normal: 55-60ms


Current at night: 130-150ms




Friend on AYCE also in Chch gets this too. He was asking me the other night if I am getting it too. Which I am.




NZ / AU Battlefield 4 Gaming Community
http://www.sonsofvalour.net/forums/forum.php

415 posts

Ultimate Geek
+1 received by user: 79


  Reply # 656512 16-Jul-2012 14:41 Send private message

I've also observed this happening during peak time. Makes playing games very difficult.

Nebbie: The ping's you showing are not "high" ping rates this is international traffic and normal latency can range from 20ms to 350ms what your getting is on the good end of international latency.

How is 300ms to Australia considered acceptable? 300ms to Europe, sure. But the east coast of Australia? :/

Edit: Have observed pings of 140~ms to servers in Sydney which should be ~40ms. Looks to me to be a capacity issue between Callplus and their peering in Australia.
Thankfully it's not my connection being affected (different ISP), but I've seen it happening to about 4 different people, just on one server.

454 posts

Ultimate Geek
+1 received by user: 60


  Reply # 656562 16-Jul-2012 16:32 Send private message

http://forum.slingshot.co.nz/viewtopic.php?f=15&t=4965&sid=2b562b22afc7b73180c1e613078bae4c








NZ / AU Battlefield 4 Gaming Community
http://www.sonsofvalour.net/forums/forum.php

955 posts

Ultimate Geek
+1 received by user: 10


  Reply # 656783 17-Jul-2012 01:07 Send private message

Nebbie: The ping's you showing are not "high" ping rates this is international traffic and normal latency can range from 20ms to 350ms what your getting is on the good end of international latency.

I certainly wouldn't consider 140ms to Aussie to be on the good end. O_O




rm *

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