Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




383 posts

Ultimate Geek
+1 received by user: 78


Topic # 105420 4-Jul-2012 09:12 Send private message

My Wellington iTalk line was dead at around 9pm last night (Tuesday 3 July).  Calls out failed, calls in (from my 2degrees mobile) just got silence, not even the ringing tone.  Started working again a bit later.

The Slingshot Network Status page said nothing at the time.  Did this affect anyone else?

Create new topic
44 posts

Geek

Trusted

  Reply # 650451 4-Jul-2012 09:15 Send private message

Was your internet working??




Joe M.
Slingshot Technical Centre Manager



383 posts

Ultimate Geek
+1 received by user: 78


  Reply # 650454 4-Jul-2012 09:20 Send private message

Internet was fine.  What makes me suspect that there was something very wrong at the Slingshot end was calling our number from my cellphone and hearing *nothing* after the dialtone -- no ringing tone, no voicemail banner.  Rebooting my ATA didn't help either.

44 posts

Geek

Trusted

  Reply # 650457 4-Jul-2012 09:27 Send private message

Interesting.. There wasn?t any outages last night, I can see a very slight increase in call failures over the network during the evening but nothing alarming.

It may have become unregistered from our switch temporarily.

If you have any more issues with it let me know and we can investigate further (easier to look while its faulting rather than while its working)

Cheers,




Joe M.
Slingshot Technical Centre Manager



383 posts

Ultimate Geek
+1 received by user: 78


  Reply # 650471 4-Jul-2012 09:38 Send private message

OK.

I also tried making outbound calls at the time using the SIP client in my Android phone -- that didn't work either.  I'm on Slingshot DSL so can't blame someone else's network.  Didn't reboot my router.  If it happens again, what's the best way to reach you -- Geekzone PM?

44 posts

Geek

Trusted

  Reply # 650513 4-Jul-2012 10:39 Send private message

Hey,

A PM works but only im im here at the time its faulting.

Im around Mon - Friday 730am - 4pm.

Outside of that it would be best to call the call centre and do troubleshooting with a tech there,
0800 89 2000.

Cheers.




Joe M.
Slingshot Technical Centre Manager

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Fixing mortgage interest rate, 2 or 3 years?
Created by lokhor, last reply by joker97 on 23-Dec-2014 15:48 (23 replies)
Pages... 2


Boxing day deals.
Created by benokobi, last reply by Finch on 23-Dec-2014 16:47 (22 replies)
Pages... 2


Slaughter of Innocents
Created by networkn, last reply by networkn on 19-Dec-2014 17:46 (64 replies)
Pages... 3 4 5


youtube downloader
Created by Ford, last reply by jarledb on 22-Dec-2014 16:57 (18 replies)
Pages... 2


Spray Foam Insulation
Created by AACTech, last reply by timbosan on 19-Dec-2014 16:58 (36 replies)
Pages... 2 3


Police Camera Van Disguise
Created by Reanalyse, last reply by coffeebaron on 23-Dec-2014 16:47 (85 replies)
Pages... 4 5 6


Crew Drinking on Flights - Why!?
Created by networkn, last reply by Geektastic on 22-Dec-2014 09:35 (34 replies)
Pages... 2 3


Spark, the least secure part of your home network?
Created by NZtechfreak, last reply by coffeebaron on 23-Dec-2014 13:32 (33 replies)
Pages... 2 3



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.