Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.

View this topic in a long page with up to 500 replies per page Create new topic
1 | 2 | 3 
856 posts

Ultimate Geek
+1 received by user: 31

Trusted
Slingshot

  Reply # 666272 2-Aug-2012 15:03 Send private message

A5X: I had the same thoughts on the 12 month contract thing, but I guess if it is in the term and conditions then there is nothing that can be done. Not that many people would read all of that anyway, likely the part that would concern them first, if they had the time to search through.

Anyway, the way I see it is like this. The email send states:

"Over the next week we will be increasing the amount of bandwidth allocated to your unlimited plan, which means you should notice faster speeds throughout the day."

No where in that email does it say what the current bandwidth is allocated already, and what it is going to increase to?

How is the end user really going to be able to measure the proposed speed increase?


Hi, 

An interesting thought,but this is not public knowledge.

The increase will aim to reduce congestion during peak times. Feedback on this over the next few weeks is welcome.

Thanks,
Ben




4 posts

Wannabe Geek


  Reply # 666276 2-Aug-2012 15:08 Send private message

A5X:
How is the end user really going to be able to measure the proposed speed increase?


Empirically, unless Slingshot care to weigh in with some hard facts. Internet traffic is so variable you can't really rely on speed test results.

Hopefully the improvements will speed up the cache as well. I sometimes find that HD Youtube videos are quite commonly very slow to load during peak times while the SD versions are still very fast, which smells like throttling to me given that they're both coming from the local cache.

Slingshot:

Hi,  

An interesting thought,but this is not public knowledge. 

The increase will aim to reduce congestion during peak times. Feedback on this over the next few weeks is welcome. 

Thanks, 
Ben


Surely you could do a relative percentage figure on how much of an increase you expect...

10974 posts

Uber Geek
+1 received by user: 491

Trusted
Subscriber

  Reply # 666378 2-Aug-2012 16:49 Send private message

And now I get an email saying that the price isnt changing?




Richard rich.ms

856 posts

Ultimate Geek
+1 received by user: 31

Trusted
Slingshot

  Reply # 666396 2-Aug-2012 17:12 Send private message

richms: And now I get an email saying that the price isnt changing?


Can you pm me the email you got please?

Thanks,
Ben




10974 posts

Uber Geek
+1 received by user: 491

Trusted
Subscriber

  Reply # 666402 2-Aug-2012 17:19 Send private message

Slingshot:
richms: And now I get an email saying that the price isnt changing?


Can you pm me the email you got please?

Thanks,
Ben


When i get home

edit: sent




Richard rich.ms

73 posts

Master Geek
+1 received by user: 3


  Reply # 668068 6-Aug-2012 08:43

joriarty:
I do think it's a bit dodgy that they can seemingly decide to charge whatever they like, though, without voiding the contract. Would be interesting to see if that clause can stand up in the disputes tribunal. Though we'll just have to stomach the increase and hope the speed is increased in tandem, as $10/month is a bit of a petty dispute. Just disappoints me that they honour the spirit of the contract and hold off the increases until the 12 months are up, is all.


I think you'll find that they do void the contract when they change the terms if you choose to make it void as a result. Slingshot can alter their pricing at any point, and must give you notification of that. If you continue paying them and don't cancel, then you have accepted their change to the contract. However, if you want to terminate the contract and move to another provider, they can't charge you a termination fee in that instance. Potentially, you may be able to terminate the contract and move to another plan with them, but I'm not sure on that one.

(this is not legal advice, etc etc)

272 posts

Ultimate Geek


  Reply # 674826 20-Aug-2012 21:44 Send private message

Was reading this, glad the Naked plan isn't affected.




"The Atlantis base, brings greetings from the pegasus galaxy, you may cut power to the gate!."- Dr Weir (Rising) New Zealand · TechRemedy

16 posts

Geek


  Reply # 675275 21-Aug-2012 22:20 Send private message

Reading between the lines;
you know what the % price increase is,
they won't tell you what the % bandwidth increase is,
therefore the % increase in bandwidth must be (much?) less than the increase in charge.


1 | 2 | 3 
View this topic in a long page with up to 500 replies per page Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Moment of Truth?
Created by BarTender, last reply by Ragnor on 17-Sep-2014 17:18 (278 replies)
Pages... 17 18 19


Mr. Key to extradite Kim Dotcom?
Created by TimA, last reply by Behodar on 17-Sep-2014 15:26 (119 replies)
Pages... 6 7 8


10 Iphone 128gb 6+ iphones this weekend at auckland airport
Created by frysie, last reply by graemeh on 17-Sep-2014 17:25 (35 replies)
Pages... 2 3


Spark DNS Issues - Amazing - Broadband Service Alert
Created by PeteS, last reply by Demeter on 15-Sep-2014 14:13 (307 replies)
Pages... 19 20 21


hp bios update
Created by foxy38, last reply by foxy38 on 14-Sep-2014 19:08 (26 replies)
Pages... 2


Linksys EA6700 $98 at Harvey Horman
Created by macuser, last reply by macuser on 16-Sep-2014 15:18 (18 replies)
Pages... 2


2014 Holden SS (V8) or Ford XR6-T (in-line 6 turbo)
Created by joker97, last reply by ilovemusic on 16-Sep-2014 14:34 (71 replies)
Pages... 3 4 5


How much good can a wi-fi extender really do?
Created by Rikkitic, last reply by bagheera on 17-Sep-2014 14:42 (33 replies)
Pages... 2 3



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.