Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



208 posts

Master Geek
+1 received by user: 9

Trusted

Topic # 107122 7-Aug-2012 20:57 Send private message

A neighbor and client of mine was talking to me today about some strange outages - their internet drops out at the same time every evening (7pm if I recall correctly).  It does not come back up even after PC/router reboots.

I have not had a chance to check it, but they have had a few Chorus techs out there and have been sent a new router and have tried many options to no avail...

They have an alarm, but they spoke to the company who said they don't monitor it (they are older and very non-tech so they would not have been sure).  I am unsure if the Chorus tech has tried to disconnect the alarm, how dodgy the wiring is, or if it is even wired into the phone line for no reason, but I'm sure they know enough to test this.

It seems very strange that it is only at a certain time. I appears that they find it running again in the morning.

Any ideas?




Michelsen Computer Services Whangarei
-----------------------------------------------------------
I was born in a cross-fire hurricane
And I howled at my ma in the driving rain,
But it's all right now, in fact, it's a gas...
-----------------------------------------------------------

Create new topic
BDFL
47914 posts

Uber Geek
+1 received by user: 3537

Administrator
Trusted
Geekzone
Subscriber

  Reply # 669303 7-Aug-2012 21:31 Send private message

bener: A neighbor and client of mine was talking to me today about some strange outages - their internet drops out at the same time every evening (7pm if I recall correctly).  It does not come back up even after PC/router reboots.

They have an alarm, but they spoke to the company who said they don't monitor it (they are older and very non-tech so they would not have been sure).  I am unsure if the Chorus tech has tried to disconnect the alarm, how dodgy the wiring is, or if it is even wired into the phone line for no reason, but I'm sure they know enough to test this.


It's the alarm. The company doesn't monitor it, but the alarm still tries to connect regardless. They just don't take any action or do anything until they start paying. Take the alarm out of the line.





15537 posts

Uber Geek
+1 received by user: 828

Trusted
Vodafone NZ
Subscriber

  Reply # 669306 7-Aug-2012 21:36 Send private message

As above it's the alarm disconnect it from the house wiring






208 posts

Master Geek
+1 received by user: 9

Trusted

  Reply # 669318 7-Aug-2012 22:02 Send private message

Nice one guys, I was planning on heading over to take a look tomorrow so I will do as suggested.

Thanks for the quick responses - I am not too surprised it was the alarm, still not sure if is wired in to the phone or not, but it seems like the only point of issue that hasn't been changed yet!

Surprised the Chorus tech didn't disconnect the alarm if they found out it wasn't monitored.




Michelsen Computer Services Whangarei
-----------------------------------------------------------
I was born in a cross-fire hurricane
And I howled at my ma in the driving rain,
But it's all right now, in fact, it's a gas...
-----------------------------------------------------------

15537 posts

Uber Geek
+1 received by user: 828

Trusted
Vodafone NZ
Subscriber

  Reply # 669344 7-Aug-2012 22:41 Send private message

Install a master splitter






208 posts

Master Geek
+1 received by user: 9

Trusted

  Reply # 669346 7-Aug-2012 22:59 Send private message

Have one, will do. In that case, would you leave the alarm connected? Seems pointless but the alarm might fail if I don't?

Haven't had much work that involves alarms in the past...




Michelsen Computer Services Whangarei
-----------------------------------------------------------
I was born in a cross-fire hurricane
And I howled at my ma in the driving rain,
But it's all right now, in fact, it's a gas...
-----------------------------------------------------------

823 posts

Ultimate Geek
+1 received by user: 24

Trusted
Slingshot

  Reply # 669488 8-Aug-2012 10:32 Send private message

freitasm:
bener: A neighbor and client of mine was talking to me today about some strange outages - their internet drops out at the same time every evening (7pm if I recall correctly).  It does not come back up even after PC/router reboots.

They have an alarm, but they spoke to the company who said they don't monitor it (they are older and very non-tech so they would not have been sure).  I am unsure if the Chorus tech has tried to disconnect the alarm, how dodgy the wiring is, or if it is even wired into the phone line for no reason, but I'm sure they know enough to test this.


It's the alarm. The company doesn't monitor it, but the alarm still tries to connect regardless. They just don't take any action or do anything until they start paying. Take the alarm out of the line.



Thank you, blokes.






859 posts

Ultimate Geek
+1 received by user: 7

Trusted
Subscriber

  Reply # 669504 8-Aug-2012 10:59 Send private message

bener: Have one, will do. In that case, would you leave the alarm connected? Seems pointless but the alarm might fail if I don't?

Haven't had much work that involves alarms in the past...


I would keep it in place
That means if they want it monitored in the future they can.

Line - Splitter - Alarm - Phones
Line - Splitter - Modem

Cheers

David




Hmmmm

Create new topic








Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when new jobs are posted to our jobs board:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

galaxy s4 now on 4.4.2
Created by nzrock, last reply by blakamin on 17-Apr-2014 22:08 (39 replies)
Pages... 2 3


Forms of government for New Zealand
Created by charsleysa, last reply by MrMistofeles on 17-Apr-2014 22:22 (85 replies)
Pages... 4 5 6


Business vs Residential UFB, why the huge difference in cost??
Created by dman, last reply by dman on 16-Apr-2014 23:45 (22 replies)
Pages... 2


Problem with NDSCam
Created by haydenmarsh, last reply by Benoire on 14-Apr-2014 21:28 (21 replies)
Pages... 2


MH370 - Call for Search & Rescue Help
Created by DS248, last reply by Sideface on 17-Apr-2014 17:28 (735 replies)
Pages... 47 48 49


Weather - Auckland
Created by networkn, last reply by Sidestep on 17-Apr-2014 13:47 (18 replies)
Pages... 2


Is it legal to rip your own DVD in New Zealand?
Created by PSlover14, last reply by KiwiNZ on 17-Apr-2014 20:10 (17 replies)
Pages... 2


True cost of driving ..
Created by rayonline, last reply by alasta on 14-Apr-2014 20:43 (52 replies)
Pages... 2 3 4



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.