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Forums › Slingshot and CallPlus › Can't connect to office in Akl from Paeroa


16 posts

Geek
Topic # 107177 8-Aug-2012 12:57 Send private message

Yesterday and today I have been having connectivity issues connecting to an office in Auckland (via a VPN over UDP) from near Paeroa. Currently I am unable to connect at all, but prior to that it the connectivity was intermittant, but bad enough that Windows remote desktop was not usable. The office is on xtra's ADSL. Connectivity to the rest of the net seems OK and yesterday my colleagues in Auckland are able to connect fine.

Is anyone else having similar issues?

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718 posts

Ultimate Geek

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Slingshot
  Reply # 669588 8-Aug-2012 12:59 Send private message

Hi,

Can you please PM me your account number?

Thanks,
Ben




www.slingshot.co.nz

www.twitter.com/SlingshotNZ

forums.slingshot.co.nz

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16 posts

Geek
  Reply # 669926 9-Aug-2012 08:53 Send private message

The problem went away all by itself about 2pm yesterday, and so far has not returned. Fingers crossed.

718 posts

Ultimate Geek

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Slingshot
  Reply # 669972 9-Aug-2012 10:40 Send private message

glennr: The problem went away all by itself about 2pm yesterday, and so far has not returned. Fingers crossed.


Hi, 



Yes our network team did make a small change that should have resolved all of the reported issues permanently.

Thanks,
Ben




www.slingshot.co.nz

www.twitter.com/SlingshotNZ

forums.slingshot.co.nz

https://www.facebook.com/SlingshotNZ

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