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37 posts

Geek
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Topic # 107344 9-Aug-2012 19:14 Send private message

recently my broadband has been dropping off and not sure if it is my dynalink rta 1320,i have been lent a Huawei hg556a and wonder how hard it is to be able to use this with Slingshot,any help would be appreciated.
thanks

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Vodafone NZ

  Reply # 670241 9-Aug-2012 19:30 Send private message

Have you got a master splitter installed on the telephone line coming into the house?






37 posts

Geek
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  Reply # 670244 9-Aug-2012 19:56 Send private message

im not sure what that is,i have 3 phone jacks inside house with only one phone connected and broadband on another jack,i do have a filter installed,this problem has only been happening in the last month or so,i havent made any changes to anything that would possibly cause this

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Vodafone NZ

  Reply # 670275 9-Aug-2012 21:29 Send private message

Before going further get a expert to check out the house wiring and if no master splitter installed get one installed. Poor house wiring is the biggest cause of ADSL issues like drop outs

Look up coffeebaron here on Geekzone




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Ultimate Geek
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Slingshot

  Reply # 671733 13-Aug-2012 11:23 Send private message

Hi,

You can PM me your account number here and I'll take a look for you.

Also, I wouldn't suggest contracting a third party technician before contacting us because we might be able to fix it internally or request a technician to check the line itself. 

Thanks,
Ben






37 posts

Geek
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  Reply # 672470 14-Aug-2012 20:08 Send private message

have rung slingshot and i have to try plugging modem into different jack points to see whether i get disconnected,i have tried new filters on my current jack point with the same result.

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  Reply # 673097 16-Aug-2012 04:17 Send private message

dynalink rta 1320 <<< Those modems are absolute rubbish I had one when I first joined Orcon it died shortly after from over heating issues I had 3 more after that and they all did the same got hot and locked up until they also died from overheating.... As for using a different modem/router for you ISP then as long as it isn't locked it should be fine




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  Reply # 673933 18-Aug-2012 09:11 Send private message

does anybody know how to set up Huawei hg556a modem on Slingshot,i want to try this borrowed one so i can eliminate the dynalink i have got.
thanks

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Vodafone NZ

  Reply # 673947 18-Aug-2012 10:11 Send private message

Please review my first post in this thread,

Have you got a master splitter installed? I am not speaking about a line filters that go onto each telephone in the house




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  Reply # 674068 18-Aug-2012 19:32 Send private message





Chorus has spent $1.4 billion on making their ADSL broadband network faster. Why not spend a couple of hundred to make sure you are getting the most out of your connection?
Geekzone special price: $150* for master splitter install, normally $200+ through your ISP. Auckland and Waikato areas.
*Travel charges may apply. Additional costs may apply for complex installs.
I install - Naked DSL, DSL Master Splitters, VoIP, RBI Rural Broadband. Also a dealer for WorldxChange.
Need help in Auckland or Waikato? Click my email button, or email me direct: [my user name] at geekzonemail dot com



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Geek
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  Reply # 674337 19-Aug-2012 18:33 Send private message

dont think i have a master splitter installed but im only trying to get huawei going so i can eliminate my dynalink
thanks

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Ultimate Geek
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Slingshot

  Reply # 674475 20-Aug-2012 11:11 Send private message

skuzzb: dont think i have a master splitter installed but im only trying to get huawei going so i can eliminate my dynalink
thanks


Hi, 

I would not suggest checking internal wiring before troubleshooting thoroughly beforehand, simply because wiring will cost you and we don't know that it will even fix the issue with such little information.

I cannot help with the Huawei unfortunately, you could try and google the model number and find some walk through help.

Thanks,
Ben




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