Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



10 posts

Wannabe Geek


Topic # 110943 19-Oct-2012 23:12 Send private message

After moving place, trying to recover an account I have only just paid the early cancellation fee on and having an absolutely terrible conversation with a 'help' desk person I finally get the good news of:

"We've got a confirmed date back. On 24 Oct 2012, Slingshot will be activating your new 'Better Network' services at your place."

Followed, 4 hours later by:

"We’re really sorry, but your local exchange doesn’t have enough ports (a fancy word for connections).......

We’ve put you on the waiting list and we’ll let you know when a connection comes up, ASAP. However we do have some good news …

We CAN give you free dial-up!"


So, being stuck between a signed rental agreement, a business run from home and polytech done online, what are my options? Has anyone been on one of these wait lists and it resolved reasonably quickly?

Are there reliable (and cost effective) truely wireless providers?

Essentially, we move in to this place tomorrow and I absolutely would have bailed out of the rental agreement had I known I would be back in the 90s for internet connections.


Create new topic
1141 posts

Uber Geek
+1 received by user: 69


  Reply # 703822 19-Oct-2012 23:21 Send private message

Unfortunately, it really does matter what position you are in the queue. First place does not necessarily you will get a connection faster either! You could have a connection tomorrow, or in three years time. If you call Slingshot, they will be able to tell you your position in the queue in about two weeks time. This is when Telecom updates the lists and spams them out.

My partners family are on a wait list. They are second in the queue and have been there for over 2 years.





Sometimes what you don't get it a blessing in disguise!

842 posts

Ultimate Geek
+1 received by user: 30

Trusted
Slingshot

  Reply # 703956 20-Oct-2012 10:45 Send private message

unmaimed: After moving place, trying to recover an account I have only just paid the early cancellation fee on and having an absolutely terrible conversation with a 'help' desk person I finally get the good news of:

"We've got a confirmed date back. On 24 Oct 2012, Slingshot will be activating your new 'Better Network' services at your place."

Followed, 4 hours later by:

"We’re really sorry, but your local exchange doesn’t have enough ports (a fancy word for connections).......

We’ve put you on the waiting list and we’ll let you know when a connection comes up, ASAP. However we do have some good news …

We CAN give you free dial-up!"


So, being stuck between a signed rental agreement, a business run from home and polytech done online, what are my options? Has anyone been on one of these wait lists and it resolved reasonably quickly?

Are there reliable (and cost effective) truely wireless providers?

Essentially, we move in to this place tomorrow and I absolutely would have bailed out of the rental agreement had I known I would be back in the 90s for internet connections.



Hi, 

Yeah sorry about that, unfortunately full exchanges is something that is out of our hands.

If you PM me your account number I can take a look at the waiters list and give you a rough idea of how long the wait is.

Thanks,
Ben




3687 posts

Uber Geek
+1 received by user: 125

Trusted
Subscriber

  Reply # 703961 20-Oct-2012 11:00 Send private message

Is the "better network" an unbundled service? If it's Slingshot's gear that's at capacity then you may be able to connect with a different ISP (which will usually use Telecom gear).

842 posts

Ultimate Geek
+1 received by user: 30

Trusted
Slingshot

  Reply # 703965 20-Oct-2012 11:21 Send private message

Behodar: Is the "better network" an unbundled service? If it's Slingshot's gear that's at capacity then you may be able to connect with a different ISP (which will usually use Telecom gear).


Hey, 

Won't work with Telecom because we wholesale telecom as well as provide unbundled connections. If its port waiter its most likely on a Telecom port anyway and we will all be in the same waiter position.

Cheers,
 Ben




1141 posts

Uber Geek
+1 received by user: 69


  Reply # 703967 20-Oct-2012 11:24 Send private message

That, and if the waiter tries to connect with another ISP, they will be punted to the bottom of the list.





Sometimes what you don't get it a blessing in disguise!



10 posts

Wannabe Geek


  Reply # 704042 20-Oct-2012 16:02 Send private message

Hi - I have PM'd Ben my account number and called tech support for a chat.

It appears that the address has the phones on the better network (namely Slingshot gear), but the BB still goes through telecom (or whoever).

I'm just absolutely blown away that in a town that is rolling out UFB, there can be spots on very busy streets that simply get told 'sorry'.

1141 posts

Uber Geek
+1 received by user: 69


  Reply # 704061 20-Oct-2012 16:27 Send private message

There are still wait lists in central about Auckland...quite sad.





Sometimes what you don't get it a blessing in disguise!

1411 posts

Uber Geek
+1 received by user: 75

Trusted
Subscriber

  Reply # 704063 20-Oct-2012 16:44 Send private message

I dont have any experience with them, but maybe look into Eastern Online (http://www.EOL.co.nz/) for wireless services. Certainly not as cheap as DSL, but better than dialup.

842 posts

Ultimate Geek
+1 received by user: 30

Trusted
Slingshot

  Reply # 704064 20-Oct-2012 16:47 Send private message

DravidDavid: There are still wait lists in central about Auckland...quite sad.


Yeah it still happens unfortunately...

I don't know if its still the case but when I started working here there was a 3 + year wait for Broadband in central Auckland - keep in mind this is spread across all providers.

-Ben




2918 posts

Uber Geek
+1 received by user: 268

Trusted
Subscriber

  Reply # 704092 20-Oct-2012 19:16 Send private message

Correct. Go for EOL - they have excellent wireless service over here.

It also pays to check with them (EOL) if you can have Fibre.






2918 posts

Uber Geek
+1 received by user: 268

Trusted
Subscriber

  Reply # 704094 20-Oct-2012 19:18 Send private message

The other option to consider would be 2degrees mobile broadband - it depends on how much data you need etc







10 posts

Wannabe Geek


  Reply # 710058 31-Oct-2012 20:33 Send private message

Just updating that I did indeed get a broadband connection with slingshot and I am very grateful!!

This is for you, persons of Slingshot:

http://www.ihighfive.com/



Because you are new around here you are not yet allowed to post links
in your reply
- Damnit

201 posts

Master Geek
+1 received by user: 13


  Reply # 710075 31-Oct-2012 21:15 Send private message

WiMax through Compass might sort you out

2918 posts

Uber Geek
+1 received by user: 268

Trusted
Subscriber

  Reply # 710107 31-Oct-2012 22:18 Send private message

unmaimed: Just updating that I did indeed get a broadband connection with slingshot and I am very grateful!!

This is for you, persons of Slingshot:



oh...

we will see you back at another thread complaining about the speed soon Tongue Out







10 posts

Wannabe Geek


  Reply # 710124 31-Oct-2012 22:57 Send private message

we will see you back at another thread complaining about the speed soon Tongue Out


Ha - yea, I'd love more than 800kbps up, but that just isn't likely. Not until I move to an area with fibre.

Still - really happy with the result considering I couldn't get wireless due to line of sight issues.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Logitech K400r HTPC Cordless Keyboard Half Price
Created by Dynamic, last reply by Blanch on 28-Jul-2014 22:16 (25 replies)
Pages... 2


Does acupuncture work?
Created by timmmay, last reply by timmmay on 30-Jul-2014 12:42 (24 replies)
Pages... 2


2010 Honda Jazz, Suzuki Swift - which has higher maintenance cost?
Created by joker97, last reply by alasta on 30-Jul-2014 11:06 (64 replies)
Pages... 3 4 5


Dick Smith in Continual Sale Mode
Created by Dynamic, last reply by eXDee on 29-Jul-2014 19:23 (65 replies)
Pages... 3 4 5


Checking UHF aerial is working
Created by OnceBitten, last reply by B1GGLZ on 28-Jul-2014 21:49 (21 replies)
Pages... 2


2 x PS4s to give away. Geekzone members only.
Created by BigPipeNZ, last reply by StarBlazer on 30-Jul-2014 13:03 (57 replies)
Pages... 2 3 4


VF, why you lie to me?
Created by kenkeniff, last reply by johnr on 30-Jul-2014 12:27 (54 replies)
Pages... 2 3 4


Hierarchy of a mistake: Gerry Brownlee
Created by joker97, last reply by DonGould on 29-Jul-2014 21:57 (93 replies)
Pages... 5 6 7



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.