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36 posts

Geek


Topic # 111090 23-Oct-2012 21:42 Send private message

Currently I am using Broadband Unlimited and I just start playing the World of Tank Online as I believe their game server is in Singapore. After this few days, I experience that in the morning and afternoon the game has 200 - 3XX ping which still playable. But when it pass 6pm, the ping can go up to 8XX and it just disconnect the server Frown

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898 posts

Ultimate Geek
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Slingshot

  Reply # 705580 24-Oct-2012 11:16 Send private message

vaiohk: Currently I am using Broadband Unlimited and I just start playing the World of Tank Online as I believe their game server is in Singapore. After this few days, I experience that in the morning and afternoon the game has 200 - 3XX ping which still playable. But when it pass 6pm, the ping can go up to 8XX and it just disconnect the server Frown


Hi, 



I have investigated possible routing issues with this previously on the Slingshot forums and was unable to place the issue. 

If you would like to PM me your account number I can look into this in detail with you?

I wouldn't suggest that this is plan related at this stage...

Thanks,
Ben




898 posts

Ultimate Geek
+1 received by user: 38

Trusted
Slingshot

  Reply # 705751 24-Oct-2012 15:38 Send private message

Hi guys,

I'm currently investigating this with the network team but at this stage the only thing we can see is...

Packet loss is currently happening on the last two hops which is out of our control, most likely we won't be able to do anything about this as this is their server provider, not ours.

If I do hear of any good news I'll post it here, has anyone contacted the World of tanks technical support? If you provide some of the ping results, tracerts they might be able to look into it.

Thanks,
Ben




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