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Forums › Slingshot and CallPlus › Need help with really high ping.


9 posts

Wannabe Geek
Topic # 112019 23-Nov-2012 09:33 Send private message

I've been having really bad ping issues with slingshot since 4 pm yesterday, wondering if anyone was experiencing the same issues in the bay of plenty or its just me. Anyways, I've reset my router about 6 times since yesterday and my laptop as well about the same number of times to no avail. Although the ping went down to 15-20ms in speedtest.net while testing with REAP-ISP in taupo, But now its gone back to 250-300ms ping and seems to be forcing to Rotorua. So help would be much appreciated guys.

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18 posts

Geek
  Reply # 721786 23-Nov-2012 11:34 Send private message

I'm having the same issue (started same time etc). In Rotorua with Slingshot on unlimited. Assuming this is Bay of Plenty only, since I haven't seen anyone else having the same issue. Here's a trace:

Tracing route to ns.tranzpeer.net [202.180.64.9]

over a maximum of 30 hops:

1 1 ms 2 ms 1 ms 192.168.1.1
2 364 ms 340 ms 304 ms 202.180.81.26
3 22 ms 10 ms 11 ms p69.pool-82.callplus.net.nz [202.180.82.69]
4 55 ms 61 ms 54 ms vlan7-cpcak3-s1.tranzpeer.net [202.180.81.49]
5 384 ms 444 ms 378 ms ns.tranzpeer.net [202.180.64.9]

Trace complete.

Traces have been similar all morning...

18 posts

Geek
  Reply # 721814 23-Nov-2012 12:23 Send private message

Seems to have resolved itself for me.



9 posts

Wannabe Geek
  Reply # 721820 23-Nov-2012 12:34 Send private message

Great to know its just not me suffering from the high ping, mine seems to be better now, although i reckon its going to get high again in a few hours.

718 posts

Ultimate Geek

Trusted
Slingshot
  Reply # 721841 23-Nov-2012 13:06 Send private message

Hi guys,

This was related to an outage that should have been resolved.

Thank you for your patience.

Cheers,
Ben




www.slingshot.co.nz

www.twitter.com/SlingshotNZ

forums.slingshot.co.nz

https://www.facebook.com/SlingshotNZ

18 posts

Geek
  Reply # 721843 23-Nov-2012 13:07 Send private message

Slingshot: Hi guys,

This was related to an outage that should have been resolved.

Thank you for your patience.

Cheers,
Ben

Cheers Ben Smile

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