All I want is my gmail working and my phone picking it up. Problem is this fault knocks out the ability to do that.
I have been with Slingshot for a few years now, I am/was on one of the old plans with the unmetered period during the early hours of the morning.
I have not had problems with them even though I live rural. However when there is this kind of disturbance to traffic and zero communication from the ISP its simply not good enough.
They are quick enough to send a reminder the day after my bill payment is due even though its been made, be nice if they just sent an email saying sorry having some issues at the moment, bit of disruption in services working on it and will have it back asap.
When I worked as part of the ops team at a NZ ISP that was eaten by the big boys, this type of communication would be the norm or at least an acknowledgement from the hell desk that something was wrong wyhen customers rang.
Here nothing. So its the 80gb plan on Telecom for me since Telecom data network was what I tested the phone on yesterday to id the fact that it was Slingshot and not google that was broken. Should save me a few buck each month as well as its a bit cheaper. So far been a customer of Orcon, WorldExchange, Slingshot now Telecom for broadband. Eventually I will start back at the beginning again :)
Hate to leave a kiwi owned company but hate having really simple connectivity issues and no explanation more.