Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



23 posts

Geek


Topic # 136348 24-Nov-2013 09:50 Send private message

Hope there is Slingshot guy here reading this post.

After several months waiting I can finally log into My account page, however whenever I try to access "Manage Italk Feature" link all i got is just a blank page with my phone number and password in clear text in address bar!

I have called Slingshot over 3 times and told them this is not working from even a slingshot broadband connection, every time I got told it will be fixed next week and it NEVER did. It is extremely inconvenient to call the customer service and wait in line for over 20min just to manage some features.

I know there were posts talking about this issue, and for some reason they all locked without having a fix or response from slingshot. If there won't be any response I guess I will have to transfer to other supplier due to this crappy service I've paid for.

Create new topic
145 posts

Master Geek
+1 received by user: 6


  Reply # 939815 24-Nov-2013 11:36 Send private message

Unable to help with your issue, but I have ported 2 numbers away from iTalk in the past few weeks due to the lack of support from Slingshot.

875 posts

Ultimate Geek
+1 received by user: 33

Trusted
Slingshot

  Reply # 940285 25-Nov-2013 12:50 Send private message

Hey pgsheng, can you PM me your account number please? I'll have a look into this for you.

Cheers,
Chris




2391 posts

Uber Geek
+1 received by user: 292
Inactive user


  Reply # 940290 25-Nov-2013 12:56 Send private message

pgsheng: Hope there is Slingshot guy here reading this post.

After several months waiting I can finally log into My account page, however whenever I try to access "Manage Italk Feature" link all i got is just a blank page with my phone number and password in clear text in address bar!

I have called Slingshot over 3 times and told them this is not working from even a slingshot broadband connection, every time I got told it will be fixed next week and it NEVER did. It is extremely inconvenient to call the customer service and wait in line for over 20min just to manage some features.

I know there were posts talking about this issue, and for some reason they all locked without having a fix or response from slingshot. If there won't be any response I guess I will have to transfer to other supplier due to this crappy service I've paid for.


Glad to see some more people complaining about this issue.

Its long outstanding. Nearly a year now since it last worked for me.

More info here and here and even here (First reported Thu Dec 13, 2012 11:13)





23 posts

Geek


  Reply # 940441 25-Nov-2013 16:41 Send private message

Slingshot: Hey pgsheng, can you PM me your account number please? I'll have a look into this for you.

Cheers,
Chris


Thanks Chris, PM sent.



23 posts

Geek


  Reply # 940443 25-Nov-2013 16:42 Send private message

Klipspringer:
pgsheng: Hope there is Slingshot guy here reading this post.

After several months waiting I can finally log into My account page, however whenever I try to access "Manage Italk Feature" link all i got is just a blank page with my phone number and password in clear text in address bar!

I have called Slingshot over 3 times and told them this is not working from even a slingshot broadband connection, every time I got told it will be fixed next week and it NEVER did. It is extremely inconvenient to call the customer service and wait in line for over 20min just to manage some features.

I know there were posts talking about this issue, and for some reason they all locked without having a fix or response from slingshot. If there won't be any response I guess I will have to transfer to other supplier due to this crappy service I've paid for.


Glad to see some more people complaining about this issue.

Its long outstanding. Nearly a year now since it last worked for me.

More info here and here and even here (First reported Thu Dec 13, 2012 11:13)




Lets hope this can finally be fixed.

2391 posts

Uber Geek
+1 received by user: 292
Inactive user


  Reply # 941550 27-Nov-2013 10:19 Send private message

pgsheng:
Lets hope this can finally be fixed.


Don't hold your breath...

I suspect that this thread will just die a lonely death like all of the rest of them.

875 posts

Ultimate Geek
+1 received by user: 33

Trusted
Slingshot

  Reply # 941719 27-Nov-2013 13:38 Send private message

Hey guys, it's not the greatest news but I thought I'd let you know what I know. The italk features page won't load if you're trying to get in from a non Slingshot connection. This is a security measure so I'm not sure when that access will be freed up. If you're on a Slingshot connection then that's something different entirely.

Hope this helps,
Chris






23 posts

Geek


  Reply # 941807 27-Nov-2013 15:35 Send private message

Slingshot: Hey guys, it's not the greatest news but I thought I'd let you know what I know. The italk features page won't load if you're trying to get in from a non Slingshot connection. This is a security measure so I'm not sure when that access will be freed up. If you're on a Slingshot connection then that's something different entirely.

Hope this helps,
Chris


As I replied to your PM and in my original post, it is NOT working even from a slingshot ADSL broadband.

Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Spark Socialiser
Created by freitasm, last reply by freitasm on 22-Oct-2014 18:39 (34 replies)
Pages... 2 3


American legal jurisdiction in New Zealand
Created by ajobbins, last reply by gzt on 21-Oct-2014 14:58 (30 replies)
Pages... 2


iPad Air 2 and iPad Mini 3. Gonna get one?
Created by Dingbatt, last reply by dickytim on 24-Oct-2014 06:25 (103 replies)
Pages... 5 6 7


Snap have failed our company!
Created by dafman, last reply by kornflake on 23-Oct-2014 17:41 (37 replies)
Pages... 2 3


Thief taunts 12 year old via stolen laptop
Created by macuser, last reply by charsleysa on 22-Oct-2014 23:49 (12 replies)

Another Trade Me competitor: SellShed
Created by freitasm, last reply by freitasm on 23-Oct-2014 19:00 (44 replies)
Pages... 2 3


22nd Only: PB Tech BROTHER HL1110 Mono laser Printer $15 shipped(after $30 cashback)
Created by loceff13, last reply by loceff13 on 23-Oct-2014 08:55 (23 replies)
Pages... 2


Just bought a TiVo online. No wireless adaptor. Will a standard one work? Or do I need the TiVo one ?
Created by Limerick, last reply by graemeh on 20-Oct-2014 16:03 (11 replies)


Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.