I am currently managing my fathers email account through webmail as he has had to be moved into a nursing home and is no longer able to monitor his account. I have been replying to and forwarding messages on his behalf. After a while the penny dropped and I thought I should see if there is an out of office feature. Low and behold there is.... well maybe not.
After finding the instructions through the help and support pages
I duly followed the instructions and was informed of a successful setup. To be sure, I emailed my fathers account from my own email, but got no reply. After several re sets still no joy, but was assured (by a message at the bottom of the support page) if I was having trouble I could contact Technical support via email or 0800.
A week ago I did this by phone and was told, after due on hold time, that they could not get it to work but perhaps it waited for a week of messages to arrive in the inbox and then send the auto reply to them all at once (Jeez I must be a sucker) I was told to ring back in a week if it was still not working (Today)
After 1 hour on the phone, mostly on hold, I was informed they could not get the feature to work on their test machines and there was nothing they could do
Sorry for this but WTF
If it breaks you just walk away, I know this is the "Throw away society" but ???
Anybody from Slingshot want to have a crack at it?