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26 posts

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Topic # 139229 1-Feb-2014 10:41 Send private message

So FINALLY after much hassle got my fibre connected last night and while we're still dealing with a phone that can't ring out (fault lodged waiting until monday) for the most part it's great except...traffic shaping or something is going on. Steam - 11mb/s, Origin 11mb/s, Utorrent (actual linux isos) 2.8/2.9mb/s, Filehosters (with premium) 2.8/2.9mb/s The worst I saw was last night after getting it connected where I got 180kb/s I mean what the heck? lol and best on those above has been 3mb/s or bursts upto 3.2 then is instantly knocked back to 2.8. Running a torrent alongside a filehost gives them both 2.8mb/s or so for the most part. Mentioned this to the guy I spoke to about my phoneline fault today and he basically didn't seem interested and just said it's been lodged as a fault as well. So am I imagining it or does this seem like traffic shaping on a plan that isn't meant to have it? (their website used to say such a thing and it's why I went for the "plus" plan to avoid any hassles like this) Also as a side note uploading to youtube is TERRIBLE (300kb/s give or take)

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26 posts

Geek


  Reply # 978491 1-Feb-2014 12:25 Send private message

So just to add to this (seems I can't edit my post anymore hence double post) I have since tried a FTP download for debian from an Aus server it burst upto 7/9mb/s+ a few times but was kicked back to 2.8 every time and eventually settled there.

Then downloaded a video from youtube using jdownloader at 11.2mb/s, something weird going on here!

^__^
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  Reply # 978500 1-Feb-2014 13:16 Send private message

jdownloader commonly threads downloads, so maxing the line makes sense. as does steam.

your upload speeds really will depend on routes to the server your uploading to. your not likely to be uploading to youtube at 50mbit.


as for the shaping, looks reasonably possible..



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Geek


  Reply # 978510 1-Feb-2014 13:50 Send private message

hio77: jdownloader commonly threads downloads, so maxing the line makes sense. as does steam.

your upload speeds really will depend on routes to the server your uploading to. your not likely to be uploading to youtube at 50mbit.


as for the shaping, looks reasonably possible..
Yeah with more thought into the uploading it's to be expected but 2.8mb/s from multithread http downloads (filehosts on jdownloader with premium account) there is certainly something wrong. Even the lady I'm currently on hold with from slingshot said 2.8mb/s is far to low for traffic shaping and is looking into it. I'm not expecting line speed 24/7 as that would be unreasonable but 2.8mb/s at non peak hours on a 100mbit line is a bit below what I'd be happy with.

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  Reply # 978537 1-Feb-2014 15:04 One person supports this post Send private message

Slingshot do have traffic management policy in their ts and cs so it's possibly to do with that.



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Geek


  Reply # 978540 1-Feb-2014 15:10 Send private message

NonprayingMantis: Slingshot do have traffic management policy in their ts and cs so it's possibly to do with that.
It's certainly shaping/management of some form but even the lady agreed that it's far too low especially for non-peak hours (I explained I tested it at 4-6am) and it's really bizarre how I can run a ftp at 2.8, http at 2.8 and torrent at 2.8 all at once. Interesting to see if it gets resolved next week.



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Geek


  Reply # 979246 3-Feb-2014 10:29 Send private message

Just to update this in case anybody is reading it wondering if they should go with slingshot for fibre DON'T

From multiple conversations with cs reps over the last few days (I've spent more time on the phone to them than enjoying my "fibre" connection) they are quite happy to offer international speeds of 130kb/s-2.8mb/s for a 100mbit fibre line simply because my local speedtest is fine.

I haven't seen over 2.5mb/s since saturday and from 4pm-1am+ it's sub 1mb/s, which to slingshot is apparently acceptable.

They won't remove early termination fee at the moment because they believe the speeds are acceptable.

In short if you want speeds BELOW what ADSL2 offers join with slingshot for your fibre, if you want actual fibre speeds I recommend you look elsewhere.

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  Reply # 979281 3-Feb-2014 11:26 Send private message

Perhaps you might have more luck if you can prove to slingshot that their international speed is a lot worse than other ISP's from NZ.

I am sure other geekzone users will help you test this so you can pool the results. So what is the site and link?



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Geek


  Reply # 979287 3-Feb-2014 11:31 Send private message

Well I've just downloaded AMD beta drivers at 2mb/s and surely they could be pulled down quicker?

http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx

And also just to clear up something I'm sure some people are thinking I'm not expecting to max my fibre line 24/7 but current speeds at non-peak times are rubbish.

An example I actually supplied slingshot was ftp.iinet.net.au it hosts linux isos but has test files and I'm currently getting 1.5mb/s from it.

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  Reply # 979288 3-Feb-2014 11:34 Send private message

fearfac: Well I've just downloaded AMD beta drivers at 2mb/s and surely they could be pulled down quicker?

http://support.amd.com/en-us/kb-articles/Pages/latest-catalyst-windows-beta.aspx

And also just to clear up something I'm sure some people are thinking I'm not expecting to max my fibre line 24/7 but current speeds at non-peak times are rubbish.


i would have expected this to come down off cache servers..

for reference, snap vdsl 50mbit.. solid 6.3MB/s single threaded.



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  Reply # 979291 3-Feb-2014 11:39 Send private message

Yeah this is why I'm getting so confused even downloads that surely should be coming from the cache just aren't getting speeds one would expect (within reason I'm not trying to be greedy)

Only things that get max speed so far are steam/origin/mega and first two are probably from cache with the third one probably having some fancy routing with slingshot since they offered that free mega account deal.

Anybody have a suggestion for another site I could try that "should" give me linespeed?

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  Reply # 979292 3-Feb-2014 11:42 Send private message

you have a difficult fight on your hands, and to many respects it can be argued unlimited, so its ok..

i would expect torrents to be faster.. considering the mass amount of connections (assuming your using a decent torrent.)



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  Reply # 979295 3-Feb-2014 11:52 Send private message

I think slower speeds are certainly okay on an unlimited plan but as the day goes by and it drops from my current 2mb/s to below 200kb/s I think that's when it's getting beyond a joke or am I being unreasonable?

Just trying a few torrents now my testing of torrents hasn't been much since slingshot won't support them being p2p which is fair and using legal linux torrents I can't break 2mb/s just like the AMD download (seems 2mb/s is my current "max" at the moment today)

After typing about the torrents my current one dropped to 400kb/s and I started a http download alongside it which is also only getting 400kb/s now....at this point spending $200 to get away from this is looking mighty appealing.

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  Reply # 979300 3-Feb-2014 12:11 Send private message

That AMD driver took about 30 secs to download on Orcon 100/50. Several items I have downloaded this morning have been running at line speed.

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  Reply # 979301 3-Feb-2014 12:12 Send private message

On Orcon 100/50Mbps Unlimited fibre, now (12:08pm), this torrent: http://isoredirect.centos.org/centos/6/isos/x86_64/CentOS-6.5-x86_64-bin-DVD1to2.torrent

Speed bouncing up and down a bit but 500MB in is happily between 9.5 and 10.5 Mbytes/s.  This is with Deluge client, on Windows 7, and a wired ethernet connection to the router.

Assuming you're accessing something similarly popular, with a wired connection, then 2.8Mbytes/s sounds suspiciously shaped...

Admittedly I had to spend ages on hold to Orcon this morning because incoming calls to our homeline were going straight to voicemail without ringing -- still, that's no worse than my memories of Slingshot customer service.



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  Reply # 979305 3-Feb-2014 12:16 Send private message

Just loading up your torrent now to see what sort of speeds I get, giving it a few minutes to settle.

And yea running wired so it's not bad wireless or anything, the ethernet cable is cat6 and seems to be working well since it can deliver higher speeds since steam/origin etc come down at line.

Edit: So after a few minutes the torrent won't break 2.8mb/s (seems the limit is back at that) so I started a filehoster (with premium) download beside it which is also hitting 2mb/s...

All I smell is shaping. The torrent is still sitting at EXACTLY 2.8mb/s after all this time no variation at all...that's not really normal behavior for p2p is it? it should be going up/down by tiny amounts. Downloaded the entire 5gb torrent at 2.8mb/s with zero variation....

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