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3 posts

Wannabe Geek


  Reply # 390172 10-Oct-2010 15:27 Send private message

For what its worth...

I've had crap speeds with Slingshot ever since they introduced their "all you can eat" plan.

Speeds for torrents are no faster than about 30kb!

Decided to try out a VPN proxy to see if that would work any better. And it does! Now getting constant speeds above 400KB which im much happier to have than crappy 30KB/s....

http://hidemyass.com/vpn/ Its not free but its worth it. Makes your broadband much more useable especially in Slingshot free download time late at night. Highly recommend it.

Easy to set up and use. 

You wont pick up the Slingshot torrent proxy with it but I havent seen that latch on to torrents in at least 6 weeks. 

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  Reply # 390287 10-Oct-2010 22:21 Send private message

If the slingshot proxy had worked at all, my download queue for less important shows that I am happy to wait to get would not now have over 100 shows sitting in it.

While a VPN works for now, they will change it. Total joke that they can do that really.

IMO there needs to be some legal definition of broadband and what it is since you go to some places that offer "in room internet" and find half the stuff you want is blocked. Had that at a motel once with some lame-ass filter box that was blocking VPN, loads of ports, and was doing some funky stuff to http. Had I known that it was broken internet I would have gone to a cheaper place without it.




Richard rich.ms

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Ultimate Geek
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  Reply # 390326 11-Oct-2010 08:14 Send private message

nicasmic: For what its worth...

I've had crap speeds with Slingshot ever since they introduced their "all you can eat" plan.

Speeds for torrents are no faster than about 30kb!

Decided to try out a VPN proxy to see if that would work any better. And it does! Now getting constant speeds above 400KB which im much happier to have than crappy 30KB/s....

http://hidemyass.com/vpn/ Its not free but its worth it. Makes your broadband much more useable especially in Slingshot free download time late at night. Highly recommend it.

Easy to set up and use.?

You wont pick up the Slingshot torrent proxy with it but I havent seen that latch on to torrents in at least 6 weeks.?


Thats weird.


I get 70-220kb/s all the time on SS torrents.


400kb/s+ on steam, 70-400kb/s on FTP.

You tube is bad though.

BDFL
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  Reply # 390511 11-Oct-2010 15:02 Send private message

c71931f: http://www.speedtest.net/rank/2011175602.png


Fake results are not funny.





33 posts

Geek


  Reply # 396932 28-Oct-2010 17:12 Send private message

Fear not my friend,I have the same problem,having joined Hippomovies to download a few rare flicks I am getting no more than 55kbs a sec when downloading and to download a 720p bluray it is taking almost 18hrs which is nothing short of ridiculous,Slingshot have made it clear that download speeds will be slower when p2p sharing but at the moment the flack they are getting over these download speeds is enourmous yet they seem unwilling to reply or do anything about it.

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Ultimate Geek
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  Reply # 399350 2-Nov-2010 21:27 Send private message

Speeds have slowed down of late.

Ever since the PPP issues I am getting 2/3rds the speed of what I did.


P2P has been pretty bad too.


Its just too bad networks arent as simple to fix as doing system restore on windows  :)




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33 posts

Geek


  Reply # 400437 5-Nov-2010 01:38 Send private message

Adding to your post my friend,I am having the same issues.
After being on a capped plan for almost 2 years I moved to the All You Can Eat plan just under a month ago.
My download speeds are no better than..well the best I can say is dial up or slightly above.
Before joining I was informed by Slingshot that I may experience slightly slower speeds than on a capped plan but this information was at best totally misleading.
I am by the looks of what has been posted already on the Slingshot forums another very unhappy customer.
I intend to make the statement today to Slingshot that I am paying for Broadband,not Dial Up and wish to move back to my original capped plan or at best to their 45gb for $55.00 plan

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Master Geek

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  Reply # 400712 5-Nov-2010 12:49 Send private message

Hello, you can change to a normal capped plan via the My Account section on the slingshot website.

Note though it's a 40gig plan, not 45.


1 post

Wannabe Geek


  Reply # 401831 8-Nov-2010 20:12 Send private message

I have an interesting speed problem with Slingshot and seeing all your problems I thought I’d have a rant. Is it usual to get customers to upgrade their account to get a fault fixed?
--The Problem--
The attainable and actual download speeds are lower than the upload speeds.
Upload speed 1003kbit
Download speed 311kbit.
The line attenuation downstream is in the high 40s or 50s I can’t remember. The upload is much lower.
The download speed used to be around 3Mbit. It spent 3 days at 64kbit then went to 311kbit and has been there ever since.

--TechSupport--
I called slingshot and eventually got through.
I tried to pre-empt all the turn it off and on questions.
I tried 2 different modems same result. 
Removed all the phones and plugged directly to the wall . All with the same results.
After being talked through a speed test and a few line tests a fault was logged on the line.
They rang back the next day and said telecom had changed something in the cabinet and I needed to change my plan.  They said I was connected to the ”Better Network” and because of the changes they needed to change back to the previous setup. They could only do this is I upgraded to a newer plan which is more expensive.

--My suspicion--
Telecom changed something in the cabinet that has caused a fault and at the same time changed over to a new system which is costing Slingshot more money to lease. Slingshot are using the opportunity to extract more money by requiring me to upgrade my plan to fix the fault. If I change to a newer plan it will cost more I don't want to start another plan that has early break fees.
--Questions--
Is anyone else having problems with the download line rate being lower than the upload? (I think its just a line fault at the exchange end. (If there is a bad connection at the exchange end the line capacitance would allow upload data with low loss but kill download signals. If only I could get in the exchange. 5 minutes with a soldering iron and I’d have it fixed)

If I switch to telecom will they fix the line it if it’s an existing fault?

33 posts

Geek


  Reply # 401901 9-Nov-2010 00:15 Send private message

Nore To Add
Yesturday I spoke in great length to Slingshot about just how low my download speeds were,as with yourself I am getting no more than about 35kbts whereas I used to get almost 500.
Slingshot seem to be telling everyone a lot of different versions however I do believe that the tech I spoke to for once came very clear on what was going on.
He admitted that Slingshot were having a lot of issues with Canterbury customers and that one of the main problems was the All You Can Eat programe was not performing as they had intended,after doing tests on my end it was obvious that it certainly was not me or my computer,my connection was exellent,my adsl was talking as it should to Slingshot however the priority as they call it when downloading files or p2p was so low that after being bomb-bardred with complaints they are rewritting the entire programme.
They did inform me that should I still have slow speeds continue that they would switch me back to a capped plan to which they do not throttle and download speeds are as they state,as fast as your connection can handle,this was indeed what I got before switching to All You Can Eat however due to the amount of traffic that is being used on the plan hence they have had to rethink their plan.
Slingshot told me also that things should be resolved shortly after xmas but there was no guarantee.

20 posts

Geek


  Reply # 401920 9-Nov-2010 07:41 Send private message

unclehorse: Nore To Add
Yesturday I spoke in great length to Slingshot about just how low my download speeds were,as with yourself I am getting no more than about 35kbts whereas I used to get almost 500.
Slingshot seem to be telling everyone a lot of different versions however I do believe that the tech I spoke to for once came very clear on what was going on.
He admitted that Slingshot were having a lot of issues with Canterbury customers and that one of the main problems was the All You Can Eat programe was not performing as they had intended,after doing tests on my end it was obvious that it certainly was not me or my computer,my connection was exellent,my adsl was talking as it should to Slingshot however the priority as they call it when downloading files or p2p was so low that after being bomb-bardred with complaints they are rewritting the entire programme.
They did inform me that should I still have slow speeds continue that they would switch me back to a capped plan to which they do not throttle and download speeds are as they state,as fast as your connection can handle,this was indeed what I got before switching to All You Can Eat however due to the amount of traffic that is being used on the plan hence they have had to rethink their plan.
Slingshot told me also that things should be resolved shortly after xmas but there was no guarantee.

 'shortly after xmas but there was no guarantee'. yeah probly bout 6 mths after xmas. on a serious note ,,if they new what they were doin it would be done within in a week or 2. 
i cant beleive they have won so many awards for best ISP.. what a load of crap. 

33 posts

Geek


  Reply # 402099 9-Nov-2010 13:52 Send private message

Well here's an additional piece of info that may interest.
This morning at 7.59am my connection went down,even Slingshot could not get it back or receive any info from my modem...however approx 20 minutes after this happened a Chorus Tech appeared on the street,another 15 minutes passed and suddenly my connection came back on..and wouldnt you know it my download speeds are back up to what they were before.
I spoke to the tech and he informed me that this was all to do with Telecom and that they were causing a lot of grief at the moemnt for many of the other isp providers and not just Slingshot.
My speeds are back up to almost 500kbts,file downloads are lightning quick.
Shame on you Telecom

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Ultimate Geek
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  Reply # 402108 9-Nov-2010 14:10 Send private message

Look at all the posts and threads across the country now and even on their own Forums regarding their broadband service this year. I've personally been told by one of their representatives that because this only effects a minority of users, theres nothing to fix. So if you're amongst the few, to bad buddy. What we need now is a whistleblower, some brave chap/girl to come forth on behalf of all customers and tell the truth as to what has happened with this ISP, someone willing to put their job on the line for the greater good. A hero for the masses! But this is NZ, good luck with that...




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33 posts

Geek


  Reply # 402170 9-Nov-2010 15:51 Send private message

In reply....
My download speeds were resolved today after a Chorus Tech spent time out on the street and informed me that this problem was not anything to do with Slingshot but with Telecom.
As expected and as I have thourght the big boy is doing everything he can to make life difficult for the other players in the game.
My download speeds are back to what they were before,blazing fast.
The golden rule "He who holds the gold makes the rule" and Telecom are obviously still packing.

BDFL
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  Reply # 402172 9-Nov-2010 15:52 Send private message

unclehorse: My download speeds were resolved today after a Chorus Tech spent time out on the street and informed me that this problem was not anything to do with Slingshot but with Telecom.


Exactly what was the problem?





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