Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.
Buying anything on Amazon? Please use the Geekzone Amazon aff link.




59 posts

Master Geek


Topic # 89398 1-Sep-2011 14:38 Send private message

I had to call slingshot for the 4th time in the last 5 days and the second time for today to try and figure out why my speeds are so slow and packet loss has been 50% to 100% and web pages mostly international have Been timing out.

I'm on the all you can eat plan and have not had any problems up to last week so they said that my plan has been changed but they can't tell me who changed it so I said no I don't want it changed I want to remain on all you can eat they let me stay on the plan but said if I do my speeds will remain slow and could even get slower and there is nothing they can do about it.

I'm not happy at all about this are they aloud to do this or is there something I can do about it any advice is much appreciated.

Create new topic
1654 posts

Uber Geek
+1 received by user: 371


  Reply # 515136 1-Sep-2011 15:39 Send private message

Vote with your feet, join another ISP.





Artificial intelligence is no match, for natural stupidity



1770 posts

Uber Geek
+1 received by user: 45

Trusted

  Reply # 515253 1-Sep-2011 18:38 Send private message

You shouldn't really be getting such high packet loss and troubles with international sites.

Try them again as it does sound like your line has a problem.

Oh and can you post your line details, sync speed, line noise and the like?

1635 posts

Uber Geek
+1 received by user: 72

Trusted

  Reply # 523260 19-Sep-2011 21:16 Send private message

Ask them what has changed...

Yes would be worth seeing your line stats (including CRC errors etc) to confirm its not a line problem. Do you have filters on all phone equipment? Are there any unfiltered devices like Sky or a monitored alarm? Sky decoders can cause that if its plugged into the phone line.




Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

210 posts

Master Geek
+1 received by user: 9

Trusted

  Reply # 527207 29-Sep-2011 13:21 Send private message

A dodgy/cheap/dying router can also cause a lot of packet loss - if you can get hold of another to test, give it a go.  I had an old belkin that dropped packets quicker than a hot potato - as soon as I upgraded I had a huge improvement.

Slingshot is known to be pretty slow with international speeds so the faster loading local sites may be coming through well enough to cope with the packet loss somewhat, but that is just pure speculation on my behalf...




Michelsen Computer Services Whangarei
-----------------------------------------------------------
I was born in a cross-fire hurricane
And I howled at my ma in the driving rain,
But it's all right now, in fact, it's a gas...
-----------------------------------------------------------

1787 posts

Uber Geek
+1 received by user: 157


  Reply # 527219 29-Sep-2011 13:51 Send private message

bener: A dodgy/cheap/dying router can also cause a lot of packet loss - if you can get hold of another to test, give it a go.  I had an old belkin that dropped packets quicker than a hot potato - as soon as I upgraded I had a huge improvement.

Slingshot is known to be pretty slow with international speeds so the faster loading local sites may be coming through well enough to cope with the packet loss somewhat, but that is just pure speculation on my behalf...


+1 on check the ADSL modem/router,

Try to

898 posts

Ultimate Geek
+1 received by user: 38

Trusted
Slingshot

  Reply # 532498 12-Oct-2011 19:52 Send private message

Hi mrmivec69,

I am happy to take a look at your physical sync stability and see if I can spot an potential problems on the technical side of your account if you like.
If nothing is immediately present I can give you some steps to test through or have one of the staff here give you a call to see if we can help.

Feel free to PM me your account or post it here and I will take a look and respond. 




Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





Trending now »

Hot discussions in our forums right now:

Am I going down? App for the fearful of flying.
Created by networkn, last reply by Sideface on 29-Jan-2015 23:07 (47 replies)
Pages... 2 3 4


Tv connection
Created by kiwis, last reply by kiwis on 1-Feb-2015 22:22 (21 replies)
Pages... 2


Which canon flash?
Created by esawers, last reply by timmmay on 30-Jan-2015 16:15 (19 replies)
Pages... 2


Bad lower back.
Created by TimA, last reply by jimbob79 on 30-Jan-2015 16:01 (77 replies)
Pages... 4 5 6


Police Speed Campaign - Summer 2014/2015
Created by nzkiwiman, last reply by scuwp on 1-Feb-2015 21:48 (188 replies)
Pages... 11 12 13


New to VDSL and wondering if I can change where the modem connects in the house
Created by Valcor, last reply by quickymart on 29-Jan-2015 20:59 (17 replies)
Pages... 2


AdBlockers on Geekzone
Created by freitasm, last reply by wally22 on 29-Jan-2015 09:55 (69 replies)
Pages... 3 4 5


Help recognize big black spider nope
Created by solival, last reply by heylinb4nz on 30-Jan-2015 13:34 (16 replies)
Pages... 2



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.