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Wannabe Geek


Topic # 91052 5-Oct-2011 22:12 Send private message

I have stuck with the same ISP for several years, and recently I noticed that Slingshot has been offering some extremely competitive figures. For a 250GB broadband plan they are charging only $80 per month, or $111 with homeline etc.

The price looks too good, but aside from the obvious early termination fee not a lot of details are being provided. "As fast as it goes" or "strongly recommending" some wiring and maintenance monthly fee simply aren't convincing enough. Can anyone tell me if there is anything hidden, or any fine print I've missed? It seems to be too good a deal. 

Further can anyone who is currently using Slingshot tell me how reliable the internet connection is? This includes consistency of speed, frequency of disconnections and, if possible, package loss rate/latency. Also, will Slingshot turn off interleaving upon request?

Of course, if Slingshot is apparently not the best choice, feel free to recommend me similar ISPs that can reasonably compete with Slingshot. I'm currently using Xnet, and aside from the significantly higher price (relative to Slingshot), my experience with the quality of the service has been exceptional.

Thanks in advance!

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  Reply # 529828 5-Oct-2011 22:30 Send private message

I'm on their 150GB plan and so far have found it to be very fast. My line syncs at 20Mbps and I regularly get download speed of 1-2MB/S




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  Reply # 529848 5-Oct-2011 23:27 Send private message

They have extensive web and media cache servers, anything coming from the caches is fast and anything national is fast.

However they are able to offer cheaper prices is by highly oversubscribing their international transit/bandwidth.

International in peak time that isn't cacheable is fairly below par.

Whether you notice will depends on how you use the internet.



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Wannabe Geek


  Reply # 529852 5-Oct-2011 23:36 Send private message

I will primarily be using the internet for gaming, particularly on US/AU servers. Throttling international traffic definitely doesn't sound too great. o.O

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  Reply # 529876 6-Oct-2011 06:07 Send private message

Your best bet is to read the many threads on here about Slingshot over the last few months and form your own opinion.

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  Reply # 529879 6-Oct-2011 07:15 Send private message

I am with Slingshot - and for the most part I don't notice any issues that affect my normal internet usage. I don't game or anything like that, but I used to torrent a bit.

I will comment however, that at nights I get free data, BUT, at about the same time, torrents slow down to just 3 or 4 times dial up speed, and speed up again in the mornings, after the free data ends! This pattern repeats every night. There is no doubt in my mind that torrents are throttled back between about 1AM and 6AM - coinciding roughly with the free un-metered data period.

My only other comment is with the help line - where I very rarely have a need to call, but if I do, they take an age to answer.

My download connect speed, for what it's worth, is about 12Mbit/Sec (was 2Mbit/Sec until a recent Telecom street cabinet upgrade gained me the extra speed). Upload is about 800Kbit/Sec. I am in Parnell, Auckland.

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  Reply # 529892 6-Oct-2011 07:57 Send private message

sbiddle: Your best bet is to read the many threads on here about Slingshot over the last few months and form your own opinion.


This is very good advice.  GZ is riddled with comments about Slingshot.  Quite often it seems it is not "a better place" after all.  My high-level impression is that its all good as long as it is going well, lord help you if something goes wrong.   

Happy decision making. 




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  Reply # 529903 6-Oct-2011 08:28 Send private message

I have been with slingshot for over a year and it has been ok. I went with them because it's cheap and it's good enough. About the only thing that doesn't work is I can't play xboxlive as it lags to much.


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  Reply # 529948 6-Oct-2011 10:44 Send private message

I've been on Slingshot's naked adsl for over a year now and its been great.  I work mostly from home and for general browsing the only slow down I experience is in the 6-9pm range.
I haven't done any gaming several months but used to get good pings to Aussie servers.

I haven't had any need to talk to customer service so can't directly comment about it, but you'll see plenty of unhappy campers in these forums.  Although to be fair I think the same can be said about nearly all the ISPs.

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  Reply # 530010 6-Oct-2011 12:05 Send private message

Check the Telecom Wholesale Broadband Map and see if your area is covered by an ADSL2+/VDSL2+ cabinet.  Also check how far you are from the exchange.  By default Slingshot will have you on an LLU connection, meaning you are running back to their gear at the exchange.

This means that if your area has a nice new cabinet (esp. an ADSL2+/VDSL2+ cabinet) your connection will have speed issues - basically caused by interference from the cabinet.

If you have been 'cabinetised' and you want Slingshot, you would be better off ensuring you are immediately on a plan supplied by Telecom Wholesale (about $5 extra a month).

If you do not check this you will probably end up back on the forums asking why your connection is so slow, and waiting quite some time for the Slingshot provisioning team to get a 'man in a van' to change your connection over.




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  Reply # 530382 6-Oct-2011 21:56 Send private message

GhoXen: I will primarily be using the internet for gaming, particularly on US/AU servers. Throttling international traffic definitely doesn't sound too great. o.O


Gaming would be virtually impossible in the evenings if theres any international players or servers. Reliability in terms of disconnecting etc is mostly related to the line you are on, not the ISP, but slingshot doesn't have very good consistency of international traffic flows, especially 5pm until late. The main reason I have stayed with them for a few years is the free overnight usage and that its easier to manage flatmates when the connection slows down to dialup speed after they use it too much — although I'm rethinking that too.




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  Reply # 532501 12-Oct-2011 20:00 Send private message

GhoXen: I have stuck with the same ISP for several years, and recently I noticed that Slingshot has been offering some extremely competitive figures. For a 250GB broadband plan they are charging only $80 per month, or $111 with homeline etc.

The price looks too good, but aside from the obvious early termination fee not a lot of details are being provided. "As fast as it goes" or "strongly recommending" some wiring and maintenance monthly fee simply aren't convincing enough. Can anyone tell me if there is anything hidden, or any fine print I've missed? It seems to be too good a deal. 

Further can anyone who is currently using Slingshot tell me how reliable the internet connection is? This includes consistency of speed, frequency of disconnections and, if possible, package loss rate/latency. Also, will Slingshot turn off interleaving upon request?

Of course, if Slingshot is apparently not the best choice, feel free to recommend me similar ISPs that can reasonably compete with Slingshot. I'm currently using Xnet, and aside from the significantly higher price (relative to Slingshot), my experience with the quality of the service has been exceptional.

Thanks in advance!



Hi GhoXen,

Obviously candid responses from the community may be more valuable to you than a response by me, however if you have specific concerns or questions about random tidbits and thoughts you want clarified or confirmed officially I am happy to post the answers here as transparently as I can.




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  Reply # 532539 12-Oct-2011 21:27 Send private message

Hiamie: I will comment however, that at nights I get free data, BUT, at about the same time, torrents slow down to just 3 or 4 times dial up speed, and speed up again in the mornings, after the free data ends! This pattern repeats every night. There is no doubt in my mind that torrents are throttled back between about 1AM and 6AM - coinciding roughly with the free un-metered data period. 


doesnt mean they're throttled.... if everyone on a free data plan does what you do - starts and stops torrents during the period, then that 100mbps(*) of international bandwidth available is suddenly being overutilized and everyones share of the pipe will shrink (**)

(*) made up figure

(**) just a guess, not a fact 




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  Reply # 532583 12-Oct-2011 23:06 Send private message

Im not a gamer - I believe the internet was designed for p2p - not these pesky games.

But slingshot have just made some inprovments over the last week and i am seeing huge speed increases internationally.
I suspect some international bandwidth price has come down.

Yes they do cache as much as they can, and they have a top-notch caching system that even caches torrents and alot of youtube - so if you hit the cache, you will get the content at almost line speed.

Up until now, anything else uncached internationally would run around 256kbit but as i said that has just changed. Of course even 256k is enough for games if the ping is good.




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