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173 posts

Master Geek
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Topic # 91144 7-Oct-2011 11:16 Send private message

Hi there,

We are currently using Snap as our ISP for connectivity to 2talk for VoIP.
Just wondering if anyone using CallPlus as their ISP would be able to run a traceroute to 2talk, interested in seeing if it is any less hops through CallPlus than through Snap.

I'm probably being pedantic but we can't get VDSL leaving the only option of ADSL2+, and can't find anyone doing EUBA 180Kbps yet so trying to make the most of what we've got.

Tracing route to 2talk.co.nz [202.180.76.182] over a maximum of 30 hops:1    <1 ms    <1 ms    <1 ms  192.168.1.3
2     5 ms     1 ms     1 ms  10.10.10.1
3    35 ms    24 ms    30 ms  20.17.69.111.static.snap.net.nz [111.69.17.20]
4    24 ms    24 ms    24 ms  24.17.69.111.static.snap.net.nz [111.69.17.24]
5     *        *        *     Request timed out.
6    41 ms    41 ms    50 ms  snap.ape.net.nz [192.203.154.120]
7    42 ms    44 ms    42 ms  245.srv.2talk.co.nz [202.180.102.245]
8    41 ms    42 ms    41 ms  fep8.2talk.co.nz [202.180.76.182]


Cheers
James

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408 posts

Ultimate Geek
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  Reply # 530583 7-Oct-2011 14:49 Send private message

 

Tracing route to fep8.2talk.co.nz [202.180.76.182] over a maximum of 30 hops:

1    <1 ms    <1 ms    <1 ms  192.168.2.1
2    <1 ms    <1 ms    <1 ms  192.168.1.254   *My routers
3    34 ms    34 ms    34 ms  cpiak3-l8-G-internet.tranzpeer.net [202.180.81.3 1]  
4    35 ms    33 ms    35 ms  vlan94-cpcak3-e1.tranzpeer.net [202.180.82.82]  
5    70 ms    33 ms    35 ms  2talk.peer.tranzpeer.net [119.224.138.17]  
6    33 ms    33 ms    34 ms  fep8.2talk.co.nz [202.180.76.182]

Trace complete.

 




On slingshot AYCE in Christchurch.  Not callplus business plan however (if thats what you might be after).     




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173 posts

Master Geek
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  Reply # 530589 7-Oct-2011 15:10 Send private message

Thanks for that, so 2 less hops... might have to get a CallPlus business connection and have a go

Cheers
James

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Biddle Corp
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  Reply # 530614 7-Oct-2011 15:53 Send private message

Why swap ISP's for 2 hops? Unless Snap have congestion on their own backhaul to APE (highly unlikely) it's not going to make any difference whatsoever.


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Vodafone NZ
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  Reply # 530618 7-Oct-2011 15:56 Send private message

sbiddle: Why swap ISP's for 2 hops? Unless Snap have congestion on their own backhaul to APE (highly unlikely) it's not going to make any difference whatsoever.



+1





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  Reply # 530624 7-Oct-2011 16:06 Send private message

Here is From Orcon (On Telstra Fibre):


1 <1 ms <1 ms <1 ms oceanus.power-business.co.nz [10.2.253.1]
2 1 ms 1 ms 1 ms 60.234.23.1
3 2 ms 2 ms 2 ms xe-3-1-0-235.cre1.sky.orcon.net.nz [121.98.9.169
]
4 1 ms 1 ms 1 ms 119-224-142-137.callplus.net.nz [119.224.142.137
]
5 2 ms 2 ms 2 ms vlan7-cpcak3-e1.tranzpeer.net [202.180.81.62]
6 * * * Request timed out.
7 2 ms 2 ms 1 ms fep8.2talk.co.nz [202.180.76.182]


Sucks you can't get VDSL. How many lines are you running? Thought about using something like g.729 which is more bandwidth efficient?







173 posts

Master Geek
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  Reply # 530626 7-Oct-2011 16:07 Send private message

Yeah good point - I didn't explain myself very well, we would actually be keeping our Snap connection, just wanting to change from Xnet for our secondary connection so CallPlus might be a good option there.
So not just for 2 hops


Thankfully only average 2 calls, occasionally might use up to 4. We have a few analog phones over g729 but in testing our Cisco phones really work best on g711 and it is worth the better average call quality for the occasional garbled voice.


That is a mean fibre connection, think it will be a while before we can get that here unfortunately!

When I say we can't get VDSL, we do actually have it at the moment but it is going worse than ADSL. Snap are doing some troubleshooting, might be interference from our other connections or a bad line somewhere

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  Reply # 532584 12-Oct-2011 23:09 Send private message

As I understand, slingshot and 2talk are sister companies, both owned in a large part by Dick Malcom - the estranged husband of Annette Presley who fronted the slingshot TV commercials for a few years.

It would not surprise me if they are in the same building.

Edit: Companies office tells me that 2talk limited has its registered office in the Call Plus Business Centre on symonds street in auckland.

I have a dedicated internet connection through another isp for my rural network, but i keep a slingshot dsl connection on for my own personal use, and specifically because the 2talk line is super reliable through it.




Ray Taylor
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Infrastructure Geek
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  Reply # 532601 12-Oct-2011 23:56 Send private message

i have a callplus SIP trunk, and last time i tried to call a 2talk number i got the message "too many hops".... i logged a call, but havent gotten around to finding out if the issue was fixed yet - apparently seemed to be some sort of loop going on. being on the same network doesnt always mean 'better' or 'more reliable' ;P




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Infrastructure Geek
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  Reply # 532602 12-Oct-2011 23:58 Send private message

My route from callplus (fibre) to 2talk - 2 routers inbetween:

Tracing route to 2talk.co.nz [202.180.76.182] over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 202.180.xx.xx
2 <1 ms <1 ms <1 ms xxx.pool-xx.callplus.net.nz [202.180.xx.xx]
3 1 ms 1 ms 1 ms 2talk.peer.tranzpeer.net [119.224.138.17]
4 <1 ms <1 ms <1 ms fep8.2talk.co.nz [202.180.76.182]




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  Reply # 534859 18-Oct-2011 17:50 Send private message

Do your Cisco phones support other codecs apart from g.729 and g.711, such as G.722 which 2talk might support as well. I don't think a couple less hops will make much difference, but minimising the size of each VoIP packet and setting the phones to 1 frame per packet could very well improve it. I suspect the problem is caused by the fact that telecom queues all your ADSL traffic without any priority, so check whether your router has QoS priority settings too.




Qualified in business, certified in fibre, stuck in copper, have to keep going  ^_^

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  Reply # 535071 19-Oct-2011 10:36 Send private message

For some reason my dodgey routing and stuff makes traceroutes not work, but heres what I get pinging 2talk out via the slingshot connection

richms:~# ping 2talk.co.nz
PING 2talk.co.nz (202.180.76.182): 56 data bytes
64 bytes from 202.180.76.182: icmp_seq=0 ttl=60 time=10.4 ms
64 bytes from 202.180.76.182: icmp_seq=1 ttl=60 time=10.1 ms
64 bytes from 202.180.76.182: icmp_seq=2 ttl=60 time=10.6 ms
64 bytes from 202.180.76.182: icmp_seq=3 ttl=60 time=10.6 ms
64 bytes from 202.180.76.182: icmp_seq=4 ttl=60 time=10.0 ms
64 bytes from 202.180.76.182: icmp_seq=5 ttl=60 time=11.5 ms
^C
--- 2talk.co.nz ping statistics ---
6 packets transmitted, 6 packets received, 0% packet loss
round-trip min/avg/max = 10.0/10.5/11.5 ms
richms:~#

Here is what is visible with the trace, it doesnt show replies from things that arent routed out the slingshot connection so thats why it has the missing hops

richms:~# traceroute 2talk.co.nz
traceroute to 2talk.co.nz (202.180.76.182), 30 hops max, 38 byte packets
 1  10.30.0.1 (10.30.0.1)  0.759 ms  0.751 ms  0.699 ms
 2  * * *
 3  vlan93-cpcak3-e1.tranzpeer.net (202.180.76.68)  10.821 ms  10.260 ms  11.948 ms
 4  2talk.peer.tranzpeer.net (119.224.138.17)  11.045 ms  10.792 ms  10.319 ms
 5  * * *
 6  * * *
 7  * * *






Richard rich.ms

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Ultimate Geek
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  Reply # 535094 19-Oct-2011 11:40 Send private message

I'll toss this up here

Tracing route to trunk.2talk.co.nz [202.180.76.164]
over a maximum of 30 hops:

1 2 ms 1 ms <1 ms 10.10.10.1
2 1 ms <1 ms <1 ms 180.222.67.1
3 3 ms 3 ms 5 ms 180.222.67.214
4 * * * Request timed out.
5 3 ms 3 ms 4 ms 202.180.76.164

Trace complete.




All comment's I make are my own personal opinion and do not in any way, shape or form reflect the views of current or former employers unless specifically stated 


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Uber Geek
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  Reply # 535098 19-Oct-2011 11:58 Send private message

Far out.. Some of you have low latency! Makes our fibre look like pants!  (pacific.net in blenheim, routing through fx networks)

Tracing route to trunk.2talk.co.nz [202.180.76.164]
over a maximum of 30 hops:

  1    <1 ms     *       <1 ms  SERVER [192.168.16.2]
  2     *        *        *     Request timed out.
  3     3 ms     2 ms     2 ms  218-185-229-225-static.broadband.tpnet.co.nz [21
8.185.229.225]
  4     3 ms     2 ms     2 ms  218.185.224.65
  5     7 ms     7 ms     7 ms  131.203.249.185
  6    16 ms    16 ms    16 ms  TenGigabitEthernet0-1-0-536.akkin-rt2.fx.net.nz
[202.53.187.153]
  7    16 ms    16 ms    16 ms  GigabitEthernet0-2-909.akkin-rt1.fx.net.nz [131.
203.111.126]
  8    17 ms    17 ms    17 ms  2talk.ape.net.nz [192.203.154.71]
  9    17 ms    17 ms    17 ms  245.srv.2talk.co.nz [202.180.102.245]
 10    17 ms    17 ms    16 ms  202.180.76.164

Trace complete.

Infrastructure Geek
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  Reply # 535100 19-Oct-2011 12:05 Send private message

garvani: Far out.. Some of you have low latency! Makes our fibre look like pants!  (pacific.net in blenheim, routing through fx networks) 


even if you went at the raw speed of light, you'd still be a few milliseconds slower - auckland-auckland is a bit closer than auckland-blenheim :)

once you add a few routers and tranceivers in the middle, it gets slower




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173 posts

Master Geek
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  Reply # 636570 6-Jun-2012 11:38 Send private message

Just wanted to update anyone who is interested, we switched from Snap to CallPlus for our dedicated VoIP ADSL2+ connection and have found the service to be noticably more reliable (haven't noticed any outages since the switch). Still using Snap for our main internet connection happily though.

Tracing the route to trunk.plus.2talk.co.nz (27.111.14.66)

1 10.10.10.1 0 msec 4 msec 4 msec
2 cpiak1-l9-G-internet.tranzpeer.net (202.180.81.32) 52 msec 52 msec 52 msec
3 vlan93-cpcak3-e1.tranzpeer.net (202.180.76.68) 52 msec 48 msec 52 msec
4 2talk.peer.tranzpeer.net (119.224.138.17) 52 msec 48 msec 48 msec
5 trunk.plus.2talk.co.nz (27.111.14.66) 48 msec 48 msec 48 msec


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