Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.



76 posts

Master Geek
+1 received by user: 11


Topic # 92098 26-Oct-2011 19:10 Send private message

So,
Switching to one of the new plans and transferring homeline from telecom. How long should it take? Quoted 3-5 Days to start with, a week afterwards they claim it can take up to 2 weeks.

Create new topic
251 posts

Ultimate Geek

Trusted

  Reply # 537914 26-Oct-2011 19:16 Send private message

I just switched to snap from telecom. I applied online on a Saturday, Monday night my internet was done. They called me on Tuesday afternoon to tell me that my tolls & phone line were also switched over as of then. Awesome service. That's my only recent move that I can relate.




~~Dream.Catcher~~
iPhone 4s 16 GB, Ipad2 32gb
windows 7 computer


845 posts

Ultimate Geek
+1 received by user: 31

Trusted
Slingshot

  Reply # 537917 26-Oct-2011 19:29 Send private message

I assume you mean you have your broadband with us now, and are switching from an old plan to a new one, and also bringing homeline over.

If this is the case, the timeframe for the plan is simply at the end of your billing month, the homeline change is 5-10 working days, but can be earlier, just depends on telecom.

If you mean you are bringing homeline and broadband at the same time, then its still 5-10 usually

If you send me your account no. (assuming you have one already) I can see how things are going =)






76 posts

Master Geek
+1 received by user: 11


  Reply # 540388 2-Nov-2011 16:07 Send private message

Yes broadband is with you currently and switching from old to new aswell as bringing homeline. I'm rather eager to get off this 256k/128k speedcap. I could get the account number however as it's my Dad's account not sure if I should. I have a couple more questions, currently we are on an ADSL2+ cabinet, however our router refuses to sync when forced on ADSL2+ when the plan is upgraded will it be able to sync using ADSL2+. From what I've read, the port at the cabinet must be enabled for ADSL2+ or similar. Also currently lowest ping I can get to a (NZ) server is around 90ms. From what I've seen I should be at less then ~50ms? Is this due to the speed cap that is currently on our connection, or do we have bad wiring? In the mean time I guess I will just wait patiently :(

Thanks

845 posts

Ultimate Geek
+1 received by user: 31

Trusted
Slingshot

  Reply # 542539 8-Nov-2011 13:02 Send private message

Hi,

I would need to take a look at your account and line to answer the ADSL2+ sync speed question, however as you have noted, if the account is under someone elses name you would need to have them add authority for you to access it before I could give you any details.

That ping is fairly high for NZ servers but this can be for a variety of reasons. We may be able to see if there is something causing both problems if you give us a call on 0800 89 2000, or I can help you here if you can get access to the account from your dad =)




Create new topic




Twitter »
Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:




News »

Trending now »
Hot discussions in our forums right now:

Dirty Politics: Nicky Hager's New Book
Created by ajobbins, last reply by Glassboy on 20-Aug-2014 17:57 (264 replies)
Pages... 16 17 18


CGA. Is it fair?
Created by BTR, last reply by Tzoi on 20-Aug-2014 20:48 (36 replies)
Pages... 2 3


Vodafone TV multicast settings on pfSense?
Created by kenkeniff, last reply by TimA on 20-Aug-2014 21:47 (62 replies)
Pages... 3 4 5


Free: Smart Button for your Android device
Created by freitasm, last reply by eXDee on 20-Aug-2014 19:21 (89 replies)
Pages... 4 5 6


It was hardly 'hacking' was it?
Created by CB_24, last reply by BarTender on 19-Aug-2014 22:36 (87 replies)
Pages... 4 5 6


Shortening the DSL loop on a long driveway
Created by hio77, last reply by hio77 on 20-Aug-2014 21:00 (27 replies)
Pages... 2


Vodafone now charging you to receive a bill via post
Created by stocksp, last reply by richms on 20-Aug-2014 19:28 (79 replies)
Pages... 4 5 6


NZ Transport Agency: Snapchat
Created by freitasm, last reply by NzBeagle on 20-Aug-2014 19:27 (44 replies)
Pages... 2 3



Geekzone Live »
Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.

Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.