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853 posts

Ultimate Geek
+1 received by user: 31

Trusted
Slingshot

  Reply # 591577 7-Mar-2012 10:53 Send private message

uluxus: Thanks. Will that happen today?


Hi,

I am expecting so, I have aslo requested that the Tech sign it off asap so hopefully that happens today too.

Thanks,
Joe.  






853 posts

Ultimate Geek
+1 received by user: 31

Trusted
Slingshot

  Reply # 591627 7-Mar-2012 11:51 Send private message

uluxus: Thanks. Will that happen today?



Hi uluxus,

I can see the internet is online now.

Cheers,
Joe.    




53 posts

Master Geek


  Reply # 591633 7-Mar-2012 11:54 Send private message

Thanks Joe, it's definitely online and working now.

I was a little dubious as to how the speed would be, but 1.6MB down is great.

Worth the wait - I still do wish telecommunications connections were "easier" for everyone involved - thanks for the help.

53 posts

Master Geek


  Reply # 591988 7-Mar-2012 21:13 Send private message

So since my connection was active at midday, the speed was fine until about 5:30pm.

Since then it's got slower, and slower, and slower, and slower.

Speedtest.net started off at 13/14Mb, it's now 1Mb.

I was able to download at 1.6MB, now 200KB.

Buyer beware, peak is crap.

23 posts

Geek


  Reply # 592067 7-Mar-2012 23:45 Send private message

uluxus: Buyer beware, peak is crap.
-----------------------------------------------------

@ uluxus: it may happen to you only but it doesn't mean it happens to everyone.

I've been with Slingshot for almost 3 years and I have not had a single problem with my internet connection.

I can stream video online and download fine day and night.

Try to do the speedtest again tomorrow evening to see if you get the same result ;)

14 posts

Geek


  Reply # 592083 8-Mar-2012 02:43 Send private message

Can the Telecom TG582N modem/router be used with Slingshot? Can the log-in/password be changed with this modem?

cheers
~

23 posts

Geek


  Reply # 592091 8-Mar-2012 06:26 Send private message

@ hungugu

Somebody correct me if im wrong but Telecom NZ have locked down the settings of the Thomson modem/routers they supply to the customers which means that you are not able to configure the settings.

Truchu

14 posts

Geek


  Reply # 592095 8-Mar-2012 06:41 Send private message

Truchu: @ hungugu

Somebody correct me if im wrong but Telecom NZ have locked down the settings of the Thomson modem/routers they supply to the customers which means that you are not able to configure the settings.

Truchu




Thanks Truchu. As far as I know Telecom's Thomson TG585v7 modem/router CAN be used with other ISPs. 


Has anyone tried the TG582n? 

23 posts

Geek


  Reply # 592119 8-Mar-2012 08:29 Send private message

hungugu:
Truchu: @ hungugu

Somebody correct me if im wrong but Telecom NZ have locked down the settings of the Thomson modem/routers they supply to the customers which means that you are not able to configure the settings.

Truchu




Thanks Truchu. As far as I know Telecom's Thomson TG585v7 modem/router CAN be used with other ISPs. 


Has anyone tried the TG582n? 


I know Thomson modems can be use with other ISPs but I think its recent when telecom locked down the settings.

Best to give Telecom a call to see if this is true :P

Truchu



853 posts

Ultimate Geek
+1 received by user: 31

Trusted
Slingshot

  Reply # 592134 8-Mar-2012 08:46 Send private message

uluxus: So since my connection was active at midday, the speed was fine until about 5:30pm.

Since then it's got slower, and slower, and slower, and slower.

Speedtest.net started off at 13/14Mb, it's now 1Mb.

I was able to download at 1.6MB, now 200KB.

Buyer beware, peak is crap.



Hi uluxus,

This is currently a known issue with us that should be resolved by Saturday as we have some hardware being replaced on Friday.

Its not the result of a Slingshot connection rather a fault, in the process of being resolved.

Thanks,
Joe.
      
    




1 post

Wannabe Geek


  Reply # 593143 10-Mar-2012 11:34 Send private message

hi, i'm havin trouble accessin sites like mlb.mlb.com, nba.com, superxv.com and some certain sites these couple of days but i can access local and some other sites perfectly. speed is fine as well. i've bought mlb tv, nba tv to watch ball games so really want to get good use of it. can u help me out here?  thx

46 posts

Geek


  Reply # 593155 10-Mar-2012 11:56 Send private message

tbsp75: hi, i'm havin trouble accessin sites like mlb.mlb.com, nba.com, superxv.com and some certain sites these couple of days but i can access local and some other sites perfectly. speed is fine as well. i've bought mlb tv, nba tv to watch ball games so really want to get good use of it. can u help me out here?  thx


Im having issues with Twitchtv and facebook now and again. my speed is fine but twitch does doesnt want to load at all and facebook some of the games my kids like simply dont load, i have latest flash.



853 posts

Ultimate Geek
+1 received by user: 31

Trusted
Slingshot

  Reply # 593863 12-Mar-2012 08:17 Send private message

Hi tbsp75,

If you can PM me your account number ill have a look into this and see if there is anything we can do.

Thanks.
Joe.




7682 posts

Uber Geek
+1 received by user: 266

Trusted
Subscriber

  Reply # 593970 12-Mar-2012 10:34 Send private message

Truchu: 

I know Thomson modems can be use with other ISPs but I think its recent when telecom locked down the settings.

Best to give Telecom a call to see if this is true :P

Truchu


Not locked but the UI is a little confusing, you need to go into the connections section and hit disconnect (even though it might not be connected) to get to the UI to enter the username/password. 

22 posts

Geek


  Reply # 594584 13-Mar-2012 15:00 Send private message

Hey guys.

The normal problem was slow peak time, but now we're getting constant disconnects throughout the day. I shifted my working hours, so I've been here during the day the past two days. Now we're getting good service until about lunchtime, then very slow speeds and constant disconnects.

It wouldn't even stay connected long enough to let me write and post this - had to wait for it to reconnect.

For all the help you've given me, and the credits you've given me, it just looks like I'm going to have to move providers to someone who can actually offer a reliable connection. Lots of data is one thing, and slow peak time is another, but pretty much unusable internet for 5 hours a day is, I think, my limit.

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