our broadband connection got switched off, probably my own fault. This is what I did.
I was on the website yesterday, I activated something called "Activate free dial up", becuase I thought it was a bonus free dial up account to use when I am away, a few hours later our broadband got disconnected. I contacted Slingshot, to ask if they could please repair the damage, the woman refused to speak "For legal reasons" becuase I wasn't the account holder. (I'm the one who does most of the account stuff, I have phoned sky for problems, and I have never had problems.) They even refused to speak to my mother.
Anyway, in the evening, my father (The account holder) phones them up, after about 10 minutes on hold, they tell him It will be up withing 24 hours. I was extremely annoyed, becuase I had missed a conference call on Skype this morning becuase of that. Anyway, my father phones Slingshot, not 100% sure what they told him, but they said it may take longer then the inital 24 hour period that we got given.
The bottom line is, on the slingshot website, the activate free dial up thing, isn't clear enough. If I had known it would overwrite our broadband account, I wouldn't have signed up for it.
Is there any of you here, that maybe work for slingshot, that can help us get our broadband connection up and running, for almost 12 hours now, I have had nothing but the worst quality dial up possible, and it's really getting frustrating.