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Topic # 93166 15-Nov-2011 09:19 Send private message

Since I have decomissioned my firewall/asterisk box I have no idea on usage, and the slingshot web interface doesnt give me any numbers, is there any other place that I can get that from at all?




Richard rich.ms

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  Reply # 545494 15-Nov-2011 09:49 Send private message

You can get this information under Visibill however it wont show the current usage only last months usage.
The Unlimited plan is intended for users who do not want to worry about data caps thus its not displayed in the main account.

PS: No one wins a price for the largest amount of data downloaded per month.




---------------------------------------------------------------
Nebukadnessar
ISP: Slingshot (250gb Rollover) - Better Network
Speed: 17/2 xDSL AnnexM - Cisco 877

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  Reply # 545560 15-Nov-2011 11:36 Send private message

Correct, there is no way to see your usage on the unlimited plan, until the end of the month.

This also means call centre staff cannot tell you this, unless they pull your entire log set and add it all up hour by hour.




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  Reply # 548952 23-Nov-2011 15:26 Send private message

You can see your current usage for the AYCE/BB Unlimited plans in Visibill

Change the billing period to "Current Bill Period" from the Select Month drop down box in Visibill

Then select Internet Data Usage

And it will show you

Visibill doesn't default to the Current Bill Period, thats why you never see it.

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