Does anyone have experience setting up a WAG310G from scratch? I have been on the phone to tech support for the best part of 2 hours today trying to get the modem to connect. At the moment I have gone back to my old trusty Alcatel Speedtouch Pro and it is working nicely (however no VOIP or wireless). It has the most basic gui ever so all I need to do is type in username/password and it was away laughing. The Linksys has so many options and I have to change quite a few of the default settings but to no avail. I have followed the guides on the Linksys support website and tried their tech support but after they said I had to pay $47.99 to get help I told them to get stuffed (maybe in slightly different words...).
Standard process for me to setup a new connection is with the following changes to the default profile:
- Encapsulation - PPPoA (RFC2364)
- Multiplexing - VCMUX
- VPI - 0
- VCI - 100
- Modulation - Multimode
All other settings standard (and of course enter my slingshot username/password which is currently working on my old modem).
I have tried moving the modem physically to another phone port but didn't make a difference. The DSL light is always solid and connected, the Internet light is just flashing. It seems that the modem just isn't getting through to the exchange/slingshots servers ever since the factory reset. In the back of my mind I have an inkling that when I setup the modem in the first place that Worldexchange talked me through the setup (this is over 2 years ago now) and there was some trick that you had to do to reboot it at some stage or something like that. Can't remember it was so long ago.
So has anyone experienced the same thing?