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1 post

Wannabe Geek


Topic # 95476 5-Jan-2012 15:36 Send private message

Hey guys, I recently just upgraded to the Broadband 250gb plan by Slingshot, and I am experiencing slow speeds. I have an adsl2+ Modem.
Here are my results from Slingshot's speedtest:

Download Speed: 1457 kps (182.1 KB/sec transfer rate)
Upload Speed: 908 kps (113.5 KB/sec transfer rate)
Packet Loss: 0 %
Jitter: 24 ms
Latency: 120 ms
Test Server: nz-akl

Thanks

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20390 posts

Uber Geek
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  Reply # 564867 5-Jan-2012 15:42 Send private message

Unfortunately a speedtest provides nothing to indicate what your issue could be. You'll need to provide the following details.

What are your modem sync stats and attenuation? Do you have a master filters or plug in filters on every device in your home? Are you served from a cabinet or exchange and are you on a ULL or wholesale connection?

You can find out if you're on a cabinet or exchange by entering your details into the Chorus website http://chorus.co.nz/service-availability-tool

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Ultimate Geek
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  Reply # 565275 6-Jan-2012 11:04 Send private message

First of all, your problem is that your on Slingshot, I was with them a couple years ago, speed wouldn't go above 110KB/s, moved to Telecom shot up to 830KB/s




 

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  Reply # 565305 6-Jan-2012 12:45 Send private message

brandonruscoe: First of all, your problem is that your on Slingshot, I was with them a couple years ago, speed wouldn't go above 110KB/s, moved to Telecom shot up to 830KB/s


Times have changed I would expect this user to get the same as on Telecom...

I think you have an issue with your line here.... Its best if you contact our helpdesk on 0800 89 2000

Kind Regards
Bevin




---------------------------------------------------------------
Nebukadnessar
ISP: Slingshot Unlimited
Speed: 37/3 VDSL MSAN (tester)


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  Reply # 567123 10-Jan-2012 21:42 Send private message

brandonruscoe: First of all, your problem is that your on Slingshot, I was with them a couple years ago, speed wouldn't go above 110KB/s, moved to Telecom shot up to 830KB/s


The problem isn't the ISP. We moved from Telecom to Slingshot last month and line speeds went from 11Mbps to 16Mbps.









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  Reply # 567150 10-Jan-2012 22:34 Send private message

Anapro:
Jitter: 24 ms
Latency: 120 ms 


are you running the speed tests from a device that is connected via wi-fi?   if so, re-run them from a wired connection and make sure its still an issue... 




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