Broadband 250gb Plan

Forums › Slingshot and CallPlus › Broadband 250gb Plan

Anapro

1 post

Wannabe Geek

Topic # 95476 5-Jan-2012 15:36
Hey guys, I recently just upgraded to the Broadband 250gb plan by Slingshot, and I am experiencing slow speeds. I have an adsl2+ Modem. Here are my results from Slingshot's speedtest: Download Speed: 1457 kps (182.1 KB/sec transfer rate) Upload Speed: 908 kps (113.5 KB/sec transfer rate) Packet Loss: 0 % Jitter: 24 ms Latency: 120 ms Test Server: nz-akl Thanks

16712 posts

Uber Geek

Moderator

Trusted

Biddle Corp

Subscriber

Reply # 564867 5-Jan-2012 15:42
Unfortunately a speedtest provides nothing to indicate what your issue could be. You'll need to provide the following details. What are your modem sync stats and attenuation? Do you have a master filters or plug in filters on every device in your home? Are you served from a cabinet or exchange and are you on a ULL or wholesale connection? You can find out if you're on a cabinet or exchange by entering your details into the Chorus website http://chorus.co.nz/service-availability-tool *Need help configuring your Linksys ATA or IP Phones for New Zealand? Check my blog post

243 posts

Master Geek

Reply # 565275 6-Jan-2012 11:04
First of all, your problem is that your on Slingshot, I was with them a couple years ago, speed wouldn't go above 110KB/s, moved to Telecom shot up to 830KB/s Mac Mini - 2012 - i5 2.5GHz - HD 4000 - 90GB OCZ Agility 3 SSD Viewsonic VA2413wm Monitor - Corsair SP2500 Speakers Gaming - 2x XBOX 360's Orcon Unlimited Fibre 30/10Mb

320 posts

Ultimate Geek

Trusted

Reply # 565305 6-Jan-2012 12:45
brandonruscoe: First of all, your problem is that your on Slingshot, I was with them a couple years ago, speed wouldn't go above 110KB/s, moved to Telecom shot up to 830KB/s Times have changed I would expect this user to get the same as on Telecom... I think you have an issue with your line here.... Its best if you contact our helpdesk on 0800 89 2000 Kind Regards Bevin --------------------------------------------------------------- Nebukadnessar ISP: Slingshot (250gb Rollover) - Better Network Speed: 13/1.7 xDSL AnnexM - Cisco 877

272 posts

Ultimate Geek

Reply # 567123 10-Jan-2012 21:42
brandonruscoe: First of all, your problem is that your on Slingshot, I was with them a couple years ago, speed wouldn't go above 110KB/s, moved to Telecom shot up to 830KB/s The problem isn't the ISP. We moved from Telecom to Slingshot last month and line speeds went from 11Mbps to 16Mbps. World famous Twitter hacker.

10100111001
3177 posts

Uber Geek

Trusted

Subscriber

Reply # 567150 10-Jan-2012 22:34
Anapro: Jitter: 24 ms Latency: 120 ms are you running the speed tests from a device that is connected via wi-fi? if so, re-run them from a wired connection and make sure its still an issue... Need help implementing Microsoft CRM? Give OA Systems a shout. Winners of CRM Solution of the Year at the 2010 Microsoft NZ Partner Awards