Waiting for home line porting.

Forums › Slingshot and CallPlus › Waiting for home line porting.

cws82us

663 posts

Ultimate Geek

Topic # 96273 24-Jan-2012 02:22
I been waitting for my number to get ported over from 2talk to slingshot and its been over a mouth. i called slingshot 3 times both time they say they will call me back. and never did. whats do i do now?

sbiddle

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Biddle Corp

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Reply # 572589 24-Jan-2012 06:16
Move to another provider if you don't like the service? *Need help configuring your Linksys ATA or IP Phones for New Zealand? Check my blog post

Brandonrnz

243 posts

Master Geek

Reply # 572605 24-Jan-2012 08:21
Slingshot are slow and hopeless, it's either amazingly poor speed or they just don't do anything, I waited over 3 months for them to do nothing when changing a year & half ago. It was always we'll call you back, it will only be 2 days, oh I will check it for you, same story, different day. Luckily while waiting I had my existing Telecom connection running. Mac Mini - 2012 - i5 2.5GHz - HD 4000 - 90GB OCZ Agility 3 SSD Viewsonic VA2413wm Monitor - Corsair SP2500 Speakers Gaming - 2x XBOX 360's Orcon Unlimited Fibre 30/10Mb

johnr

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Reply # 572613 24-Jan-2012 09:08
sbiddle: Move to another provider if you don't like the service? +1 Systems Engineer Vodafone NZ http://forum.vodafone.co.nz

rokki

66 posts

Master Geek

Reply # 578050 7-Feb-2012 05:39
Hi I had a month and a half delay while they changed me over. It was a chorus issue not a Slingshot issue. I would ring them back and ask to speak to a manager it worked for me to get regular feedback.

sbiddle

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Reply # 578052 7-Feb-2012 06:13
rokki: Hi I had a month and a half delay while they changed me over. It was a chorus issue not a Slingshot issue. I would ring them back and ask to speak to a manager it worked for me to get regular feedback. I refuse to believe Chorus could be solely responsible for a 6 week porting delay. *Need help configuring your Linksys ATA or IP Phones for New Zealand? Check my blog post

rokki

66 posts

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Reply # 578511 8-Feb-2012 05:44
No chorus were not soley responsible but the lions share.

sbiddle

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Reply # 578512 8-Feb-2012 06:17
rokki: No chorus were not soley responsible but the lions share. Out of curiosity how why what caused the issue? My job involves number ports on a near daily basis so I'm curious as to how Chorus, as a network owner who isn't a retail service provider could hold up a porting request for so long. Porting delays of several months aren't uncommon with Slingshot / 2talk /iTalk and yet I process hundreds and hundreds per year and typically have a 1-3 day timeframe for these. *Need help configuring your Linksys ATA or IP Phones for New Zealand? Check my blog post

johnr

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Reply # 578514 8-Feb-2012 06:45
sbiddle: rokki: No chorus were not soley responsible but the lions share. Out of curiosity how why what caused the issue? My job involves number ports on a near daily basis so I'm curious as to how Chorus, as a network owner who isn't a retail service provider could hold up a porting request for so long. Porting delays of several months aren't uncommon with Slingshot / 2talk /iTalk and yet I process hundreds and hundreds per year and typically have a 1-3 day timeframe for these. I have to agree with Steve and would like to know how as well? Systems Engineer Vodafone NZ http://forum.vodafone.co.nz

Slingshot

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Reply # 578530 8-Feb-2012 08:14
Hi cws82us If you PM me your account details I will look into this for you, Chours should not have anything to do with a number port and 2talk are a wholesale cust of ours so its likely on our network already, Thanks, Joe. www.slingshot.co.nz www.twitter.com/SlingshotNZ forums.slingshot.co.nz https://www.facebook.com/SlingshotNZ