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875 posts

Ultimate Geek
+1 received by user: 33

Trusted
Slingshot

  Reply # 579710 10-Feb-2012 13:09 Send private message

mikebails: So after being slowed down significantly for the last week, my speed are back to normal. Since I didn't do anything on my end when this happened I assume it was an issue on the Slingshot side?



Hard to say without looking into your account, PM them to me and ill see if anything was changed this end,

If it was just slow for a week then normal again it sounds like a throttle, Did you still have data available on your plan?

Cheers,
Joe.




4 posts

Wannabe Geek


  Reply # 580664 13-Feb-2012 08:44 Send private message

my problem is now fixed! thanks Joe @ slingshot,. Awesome response and result



16 posts

Geek


  Reply # 580666 13-Feb-2012 08:48 Send private message

 Well thanks to Joe at slingshot I have seen a vast improvement in speed and am able to watch streaming media once more.
Streaming media from rt and PressTV are working well.

Speedtest.net  Downloads12485 kb/s  Uploads 1047 kb/s Ping 17ms  Grade A- faster than 80% nz  .

Thanks again Joe

13 posts

Geek


  Reply # 582627 16-Feb-2012 23:57 Send private message

Speed has gone downhill over the last two weeks. I am on the 250GB plan. Seems to be bad regardless of peak/offpeak times. I am in Tauranga.

It is hard to explain but data graphs look like an (sort of) EKG graph




Line stats 



Slingshot national

Download Speed: 1169 kps (146.1 KB/sec transfer rate)
Upload Speed: 907 kps (113.4 KB/sec transfer rate)
Packet Loss: 0 %
Jitter: 0 ms
Latency: 15 ms 
Test Server: nz-akl

Slingshot LAX

Download Speed: 1211 kps (151.4 KB/sec transfer rate)
Upload Speed: 735 kps (91.9 KB/sec transfer rate)
Packet Loss: 0 %
Test Server: us-la
 
Speedtest.net

AKL Internode



SYD Internode



LA Internode





875 posts

Ultimate Geek
+1 received by user: 33

Trusted
Slingshot

  Reply # 582644 17-Feb-2012 07:41 Send private message

Hey Camz,

Can you PM me your account details ill take a look,

Could be a simple fix.

Cheers.
Joe.      






16 posts

Geek


  Reply # 587551 27-Feb-2012 20:26 Send private message

Fixed couple of times but speeds don't last long falls back to slow speeds again be great if it could be permanent.


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