I think that ISPs in NZ are pretty much all the same - hopeless. Whilst X person may rate Telecom or Vodafone Y person might have had a terrible experience with them. When I was with Telecom prior to Slingshot they were fine. Then they cancelled their AYCE plan and their alternatives were insulting. Of course things change over time and overall NZ is slowly getting better Internet. Living in an Army camp makes simple things like changing ISP time consuming and frustrating so I try to avoid it if at all possible.

While I love this country we really are backwards about a lot of things. It seems that everybody is just out to rip everyone else off - service be damned. So while my rant was about Slingshot it could just as easily be about any other ISP.