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654 posts

Ultimate Geek
+1 received by user: 20

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  Reply # 585424 22-Feb-2012 23:54

huntlai: SS homepage is now back....


Nothing relevant on the network updates page, though.

1200 posts

Uber Geek
+1 received by user: 3

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  Reply # 585425 22-Feb-2012 23:56 Send private message

novastorm: What happened to slingshot?!!!? Just got internet yesterday from them after a weeks delay :(.
If anyone heres anything, an update would be?appreciated. ?Cheers


I had to laugh sorry every time I read one of these "the whole ISP went down" there's some poor chap which just signed up that day and is freaking out that he made the wrong choice

Looks like the web page is up again.





Tyler - Parnell Geek - iPhone 3G - Lenovo X301 - Kaseya - Great Western Steak House, these are some of my favourite things.

Infrastructure Geek
3688 posts

Uber Geek
+1 received by user: 87

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Microsoft NZ
Subscriber

  Reply # 585426 22-Feb-2012 23:56 Send private message

my work connection came up, followed by the dns servers a while later (callplus fibre)
my home connection still wont reconnect (callplus dsl)




Technical Evangelist
Microsoft NZ
about.me/nzregs
Twitter: @nzregs


27 posts

Geek


  Reply # 585427 22-Feb-2012 23:59 Send private message

Perhaps SS shld link their network status to here for better update since nothing show on their web page about the outage :D

1 post

Wannabe Geek


  Reply # 585430 23-Feb-2012 00:04 Send private message

Doh, somebody's pushed the wrong button! Thier site came back up within about 10 minutes. I'd say they have a backup site hosted on a different network somewhere - it's currently being served up from 119.224.141.132, so it will be interesting to see what IP it' uses when their own network is back up :)

13 posts

Geek


  Reply # 585435 23-Feb-2012 00:15 Send private message

Maybe got something to do with this?...

Network status

2 posts

Wannabe Geek


  Reply # 585437 23-Feb-2012 00:19 Send private message

Unable to contact Call Plus via their on call account manager, i telephoned one of their account managers on his mobile (Don't like calling people after 11pm but he was very polite :-)

He got hold of the on call engineer and telephoned me back saying it was an issue with the voice part of their network. Not sure why that took down our servers, as well as theirs, but ours all seem to be back up now. Good to see they appear to have sorted it quite quickly. 

21 posts

Geek


Reply # 585438 23-Feb-2012 00:28 Send private message

Hi I live in Whakatane and my internet been down for near 2 hours now I also tried all there phone numbers and all down including there website well not good we all take internet for granted these days and having major outages happen but this isn't on slingshot everyone relies on the internet hopefully nothing major Slingshot needs to come up front to media of issue tonight

55 posts

Master Geek


  Reply # 585440 23-Feb-2012 00:28 Send private message

Still not working in Christchurch.   Had no internet green light on my D-Link modem, then a red 'internet' light,
now back to no internet light.   Tried the usual things rebooting the modem, unplugging for 2 minutes etc.
No problem I'm sure it will get sorted, using my 2 degrees stick to post this.

372 posts

Ultimate Geek
+1 received by user: 10

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  Reply # 585441 23-Feb-2012 00:54 Send private message

Hi Guys

Yes there is a very big outage we have had major hardware failure all of our NOC has come into work right now to fix the issue.

Thanks
Bevin




---------------------------------------------------------------
Nebukadnessar
ISP: Slingshot (250gb Rollover) - Better Network
Speed: 37/3 VDSL MSAN (tester)




654 posts

Ultimate Geek
+1 received by user: 20

Trusted

  Reply # 585442 23-Feb-2012 01:01

Nebbie: Hi Guys

Yes there is a very big outage we have had major hardware failure all of our NOC has come into work right now to fix the issue.

Thanks
Bevin


Thanks for the update!

13 posts

Geek


  Reply # 585447 23-Feb-2012 01:26 Send private message

Back up in wellington

zaf

10 posts

Wannabe Geek


  Reply # 585451 23-Feb-2012 02:11 Send private message

Hey guys,

We're now doing the cleanup on the root cause, and checking everythings back up.

What is still down for you?

I'm expecting maybe voice dialing maybe down for some customers. We're literally right now bringing the services back up.

12 posts

Geek


  Reply # 585452 23-Feb-2012 02:12 Send private message

nets running in rotorua now

everything else seems down 

1992 posts

Uber Geek
+1 received by user: 258

Trusted
Subscriber

  Reply # 585454 23-Feb-2012 02:17 Send private message

zaf: Hey guys,

We're now doing the cleanup on the root cause, and checking everythings back up.

What is still down for you?

I'm expecting maybe voice dialing maybe down for some customers. We're literally right now bringing the services back up.


I know the feeling, will be a few tired guys wondering into work late tomorrow, assuming they make it home :)

On the bright side the timing wasn't too bad, could have been at 6pm 

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