We are on your $90 unlimited naked plan, and have been loving it for most of the time we've had it. We were really hoping we could continue the service at our new place when we moved about 2 weeks ago. We made sure to give you a call a few days before we moved to try and minimize our time disconnected, although we know there is always going to be some time offline. However on that first phonecall it was meant to be only 2 business days or so. Then there was some trouble finding our new address; which I solved by looking on the WCC website; not sure why the person I talked to on the phone couldn't do this. Since you've had our address for 4 working days now, what gives?
If it is going to take 4 weeks like the other horror stories I have read online, we will probably have to get a new connection, with another company, to speed it up. No internet at home has meant we're burning through tethered 3g data like crazy; and we simply can't afford to keep it up.
Can you let us know why the delay?