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373 posts

Ultimate Geek
+1 received by user: 10

Trusted

  Reply # 595526 15-Mar-2012 11:10 Send private message

vfxguynz: Local seems to be back to normal (FS)

International (If you call AUS international..) is still crap. Trying to download eclipse..

Ican download this 5x faster if I tether my iPhone (Vodafone 3G)...


Got in this morning and found out that there was an issue with your AKL SYD link was resolved by the carrier after 3 hours.




---------------------------------------------------------------
Nebukadnessar
ISP: Slingshot (250gb Rollover) - Better Network
Speed: 37/3 VDSL MSAN (tester)




2425 posts

Uber Geek
+1 received by user: 24


  Reply # 595763 15-Mar-2012 18:35 Send private message



I've loaded this song at least 50 times already, over the last few days, Still it fails to load without me buffering. its 360p?!?!!?

What are you guys doing back there? *mad*



on hold to slingshot as we speak.




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2425 posts

Uber Geek
+1 received by user: 24


Reply # 595774 15-Mar-2012 19:03 Send private message

So... 25 minutes of the phone, 23 minutes being me placed on hold, only to be told "I've sent an email to so-and-so and asked that they give you a call tomorrow and give you an update".

In other words.... No update.






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2425 posts

Uber Geek
+1 received by user: 24


  Reply # 595789 15-Mar-2012 19:43 Send private message

If someone from slingshot just tried to call (you're the only company with my home number.. Someone called twice)

I am now off the phone and you can call back! Please!




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874 posts

Ultimate Geek
+1 received by user: 32

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Slingshot

  Reply # 595943 16-Mar-2012 08:23 Send private message

Aaroona:

I've loaded this song at least 50 times already, over the last few days, Still it fails to load without me buffering. its 360p?!?!!?

What are you guys doing back there? *mad* 

on hold to slingshot as we speak.



Hi Aaroona,

How are the speedtest results now? Where is this song streaming from?

We made some changes to your connection Wednesday evening so am interested to see what affect it has had on the speedtests.

Thanks,
Joe.     






2425 posts

Uber Geek
+1 received by user: 24


  Reply # 596450 17-Mar-2012 12:18 Send private message

Slingshot:
Aaroona:

I've loaded this song at least 50 times already, over the last few days, Still it fails to load without me buffering. its 360p?!?!!?

What are you guys doing back there? *mad* 

on hold to slingshot as we speak.



Hi Aaroona,

How are the speedtest results now? Where is this song streaming from?

We made some changes to your connection Wednesday evening so am interested to see what affect it has had on the speedtests.

Thanks,
Joe.     


Hi all,

Well I've had a bit of a play today, things seem to actually be working nicely. I can load a Facebook photo without loading like im on dialup.


I'll report back in a couple of days and let you know all know how its going, hoping its not just a short term thing!

Cheers

EDIT: oh and the song was coming from YouTube.




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6 posts

Wannabe Geek


Reply # 597432 19-Mar-2012 23:18 Send private message

since last week's authentication outage my download speed has turned into utter s**t. b4 the outage i could always max my connection with http premium downloads 1.7MBbs all day long, no lag with youtube videos, now my downloads time out, speed is herrenderous low below 500KBps, low quality youtube videos require buffering it's unwatchable. router connection stats remain the same b4 and after the outage so the problem is clearly not equipment related.

Bandwidth (Up/Down) [kbps/kbps]:948 / 17.663

http://www.speedtest.net/result/1842916948.png  
OUCH!!

this is not normal. lol

Slingshot admin, please help if you're reading this. thanks.

823 posts

Ultimate Geek
+1 received by user: 34


  Reply # 597440 20-Mar-2012 02:39 Send private message

neoneo: since last week's authentication outage my download speed has turned into utter s**t. b4 the outage i could always max my connection with http premium downloads 1.7MBbs all day long, no lag with youtube videos, now my downloads time out, speed is herrenderous low below 500KBps, low quality youtube videos require buffering it's unwatchable. router connection stats remain the same b4 and after the outage so the problem is clearly not equipment related.

Bandwidth (Up/Down) [kbps/kbps]:948 / 17.663

http://www.speedtest.net/result/1842916948.png  
OUCH!!

this is not normal. lol

Slingshot admin, please help if you're reading this. thanks.


I think Slingshot are waiting for you Here



2425 posts

Uber Geek
+1 received by user: 24


  Reply # 598089 21-Mar-2012 10:14 Send private message

Okay, so I've been busy the last few days and haven't had time to respond.


I am now able to get full speed during the day, however, around 3-4pm it drops right off, youtube becomes pretty unusable, speeds for everything slow to a crawl - I believe this now to be a shaping issue as my national seems to stay okay.

The speed limiting lasts long into the night, past my bedtime so I wasn't able to see when it was lifted. 




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874 posts

Ultimate Geek
+1 received by user: 32

Trusted
Slingshot

  Reply # 598092 21-Mar-2012 10:18 Send private message

Aaroona: Okay, so I've been busy the last few days and haven't had time to respond.


I am now able to get full speed during the day, however, around 3-4pm it drops right off, youtube becomes pretty unusable, speeds for everything slow to a crawl - I believe this now to be a shaping issue as my national seems to stay okay.

The speed limiting lasts long into the night, past my bedtime so I wasn't able to see when it was lifted. 


Hi Aaroona,

What do the interneationl speeds drop to/from after 4pm?

Cheers,
Joe.    






2425 posts

Uber Geek
+1 received by user: 24


  Reply # 598097 21-Mar-2012 10:19 Send private message

Slingshot:
Aaroona: Okay, so I've been busy the last few days and haven't had time to respond.


I am now able to get full speed during the day, however, around 3-4pm it drops right off, youtube becomes pretty unusable, speeds for everything slow to a crawl - I believe this now to be a shaping issue as my national seems to stay okay.

The speed limiting lasts long into the night, past my bedtime so I wasn't able to see when it was lifted. 


Hi Aaroona,

What do the interneationl speeds drop to/from after 4pm?

Cheers,
Joe.    


I'll do some testing again today and confirm.

Stand by

Aaron 




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