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68 posts

Master Geek

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Topic # 99049 11-Mar-2012 20:54 Send private message

Maybe I am bucking he trend but I'm a very happy customer of slingshot.

I am on the unlimited plan and apart from a minor delay when signing up it's all been flawless.

Good line speeds (Possibly related to all new wiring in my home), streaming services are working well and latency is pretty good for gaming.

I'm a bit more technically inclined than most of their customers so I've never needed to call their helpdesk, but so far I'm pretty damn happy (been a customer for >4 months).

If they are doing any form of rate limiting it's barely noticeable for my usage.

Keep up the good work guys. 

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  Reply # 593752 11-Mar-2012 21:13 Send private message

Yep.  Its been smooth sailing so far for me too.  That said, I've had more big outages with Slingshot in 3 weeks than I had with Telecom in 6 years.

Can't complain though.  Its unlimited and its cheap.  Expecting anything else would be unrealistic and greedy lol.





Sometimes what you don't get is a blessing in disguise!

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  Reply # 593776 11-Mar-2012 22:11 Send private message

No problems here either. But if I could just fix the random reboots on the computer, I would be happy




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  Reply # 593783 11-Mar-2012 22:24 Send private message

So far so good for me and been with Slingshot for almost 3 years :) still a happy chap

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Ultimate Geek
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  Reply # 593786 11-Mar-2012 22:35 Send private message

been with Slingshot for about 2 years
great service
send an email to CSR last Friday, and received a reply in a hour, and problem solved straight away.




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Slingshot

  Reply # 593871 12-Mar-2012 08:29 Send private message

Hi all.

Very big thanks for your comments. Its often easy for people to complain but hard for this type of feedback to show up so it is very nice to see.

If I can help with anything at any stage please feel free to PM me and ill get right on it.

Cheers,
Joe.




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  Reply # 593977 12-Mar-2012 10:45 Send private message

Quite common for online forums to have a negative bias.

People always post when they have problems but rarely when everything goes fine.

Nice to see such active ISP reps on Geekzone! 

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  Reply # 594057 12-Mar-2012 12:28 Send private message

All credits goes to Joe :) who has been really helpful, intelligent and know what he is talking about right on the spot.

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  Reply # 594175 12-Mar-2012 15:00 Send private message

Truchu: All credits goes to Joe :) who has been really helpful, intelligent and know what he is talking about right on the spot.

Also, Nebbie (Bevin) on the forums continues to be a huge help in all the Slingshot "HELP" threads.  So thanks to Bevin as well :)

Cheers!





Sometimes what you don't get is a blessing in disguise!

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  Reply # 594265 12-Mar-2012 17:31 Send private message

I just switched to Slingshot, (unlimited, no contract) one week in and no problems so far. Since the time I signed up online, it took only 4 days to get connected, and my downtime was only the time that we were configuring the router to make the switch. Most of the day I am getting speeds more than double what I used to get from my old ISP. And the slowest so far is still faster than what we used to get. Really hoping that this continues.

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  Reply # 594402 12-Mar-2012 23:38 Send private message

DravidDavid:
Truchu: All credits goes to Joe :) who has been really helpful, intelligent and know what he is talking about right on the spot.

Also, Nebbie (Bevin) on the forums continues to be a huge help in all the Slingshot "HELP" threads.  So thanks to Bevin as well :)

Cheers!



opps :) forgot about Bevin, he even works from home. you are totally awesome bro

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Ultimate Geek
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  Reply # 594404 12-Mar-2012 23:45 Send private message

Truchu: opps :) forgot about Bevin, he even works from home. you are totally awesome bro

Thanks kindly I've been very busy these days so I only get to look here in my personal time.




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Nebukadnessar
ISP: Slingshot (250gb Rollover) - Better Network
Speed: 37/3 VDSL MSAN (tester)


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  Reply # 594454 13-Mar-2012 08:51 Send private message

Yeah reps on here have been great, had a few ups and downs with unlimited but nothing too put me off leaving it, as long as Youtube and Twitctv flows im a happy camper lol

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